Expert professionals who deliver. This has been the most smooth experience to remediate and repair…read moremy utility closet after the upstairs unit's hot water heater soaked my utility closet and destroyed my furnace. Everyone is super knowledgeable and want to help. The process just moved along and is now complete and better than new. Active Restoration shows up on time, responds to your phone calls and all in all does everything to satisfy you. I will never use anyone else. What started out as a drip turned out to be a major leak that took 3 months to remediate and repair. I honestly did not feel any "construction" pains. They are the ULTIMATE BEST!

I contacted Active Restoration as soon as we had saw the water leak, it had just happened. It came…read morefrom an upstairs bathroom into an entry way door frame downstairs. They sent out a project manager first thing in the morning. He assessed it then they got started as soon as possible. The project manager explained what needed to be done and where the machines would need to be placed. The team came out and set up the equipment to start the drying process and had closed off the areas with plastic covering to contain it all. They came everyday to check progress. Once they assessed every area to make sure it was dry they were able to send out their own reconstruction team. They did a fantastic job of patching the areas up and matched our paint exactly. You can't tell anything had happened. Each team member that came out were very friendly and clean and answered my questions or was able to find out and respond back to me promptly. I was very pleased with the service and staff and transparent invoice and ease of payment. We'd definitely use them again in a heartbeat, hopefully won't need to, or would recommend them to everyone.

Aaa water restoration is the best! Definitely my top pick for water restoration services and if I…read morecould give them 6 stars, I would! Thanks for coming out to our property in Lake Forest for a roof leak in such a short notice. These guys are so honest and professional!

I had a great experience with AAA Water Restoration. The lead technician Dimitry  was professional,…read moreknowledgeable, and easy to communicate with. Big thanks to the entire AAA team for their support during a very stressful situation.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.

Steve from Kade came out to assess our situation and he was awesome. He got back to us right away…read moreand came out to our place as soon as possible. He was very thorough with his inspection and assessment. You can tell this is an honest company and they are not trying to rip you off. They gave us a very reasonable quote. Thank you Steve!

I reached out to quite a few restoration companies in the area and this was the only company that…read morewas able to meet the specific request I had. Also, the owners seem very personable. I would definitely use them again.

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

Saved me thousands of dollars from scam businesses that were using "mold" as a scare tactic. Jose…read morecame out and did a free inspection and estimate and told us what we were told was mold from other businesses was actually just years of dirt and dust and natural discoloration. Will continue to call them as I can count on Jose's honesty!

I would not use this company again…read more Our situation began as a water mitigation claim, which is already stressful for a homeowner, but the process quickly became disorganized. Communication was inconsistent, timelines changed, and we were told at various points that they were waiting on insurance coordination before work would proceed. The company ultimately chose not to complete the remediation, removed their equipment, and then billed for more days than the equipment was actually on site. When I attempted to ask questions and clarify the discrepancies, the interactions were not handled professionally. The verbal communication I experienced felt confrontational and dismissive rather than solution-oriented, which made an already difficult situation much worse. Everything was handled so unprofessionally. Because I needed to move forward with repairs and focus on my family, I paid the invoice to prevent further escalation while still disputing the charges. Homeowners going through a loss need clear information, accurate billing, and respectful communication. Unfortunately, that was not our experience.

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

Last week, i had an enormous pipe that bursted in my…read morekitchen, which not only damaged that space but also into the living area. Due to the pipe burst, my entire flooring was damaged, and all the kitchen cabinets were ruined. i was recommended SOS restoration by my neighbors who has mold issues just a few months back. I reached out via yelp and was immediately helped. Having a pipe burst is the absolute worst and a very stressful experience to deal with. i was very impressed by the company's communication and response to come out the same exact day! One of their supervisors Elay arrived to my home respectfully and timely within an hour. Not only did he assure me that the situation would be handled in no time but his team got to work immediately by drying the water and setting up the actual equipment. In no time, the water was all dried and cleaned up, thankfully in time for Mold to not develop. i was very pleased. Elay explained the entire process, was super professional to work with and even helped me with my insurance claim. SOS made a horrible situation manageable and left my home looking new again. highly highly recommend working with this great time. Affordable pricing, quality team workers. Can't thank you guys enough...!

My experience with S&B Restoration has been incredibly disappointing…read more From the beginning, I made it clear--multiple times--that I was **not authorizing mitigation or repairs until my insurance company completed its review and I understood what was covered, how much was being paid for mitigation, pack-out, and repairs, and what my financial responsibility would be. Despite repeatedly saying I was waiting on my insurance company, I was continually pressured to schedule work. I was repeatedly told that I would only be responsible for my deductible and that S&B would handle the rest directly with the insurance company. The estimates also raised concerns for me. Their mitigation estimate was approximately $20,000, while another restoration company's estimate for the same mitigation work was around $7,000. Their repair estimate was also around $20,000. One item that stood out was that the mitigation estimate included nearly $4,000 related to the garage, including work involving the garage ceiling, even though my loss originated from a leaking toilet on the first floor and no one from S&B ever performed work in my garage. That made me question the accuracy of the estimate. When I ultimately told them I would not schedule any work until I had my insurance company's final determination, the tone of the communication changed dramatically. The owner then sent me an email along with a $1,000 invoice for "services rendered." This was particularly surprising because: I was initially told the inspection and estimate were free. Their website advertises free estimates/evaluations. The visit occurred Monday morning during normal business hours, yet the invoice references an emergency service call. No mitigation work was ever performed. No demolition occurred. No drying equipment was initially installed. In fact, the dehumidifier wasn't brought until after my insurance company questioned why a restoration company had inspected the damage without taking any mitigation measures. Shortly after that conversation, S&B texted me saying they were dropping off a dehumidifier. At no time was I told there would be any charge associated with placing or monitoring that equipment. Weeks later, I received an invoice claiming over $4,600 in services, reduced by a "concession" to $1,000, with instructions to submit it to my insurance company for reimbursement. My advice to anyone considering this company is simple: Ask for every potential fee in writing before allowing any equipment to be placed in your home. Get written confirmation of what is free, what isn't, and exactly what you could owe if you ultimately decide not to hire them. I wish I had.