After a week of things going wrong this was a sign things were looking up. Excellent and…read moreexpeditious service was received from Complete comfort tech DJ Rees and Michael. I've been using this company ever since I bought my home and they always provided top tier service.

DJ was our service technician today and he did a great job. He was on time, polite and explained…read moreeverything thoroughly.

I completely jumped ship searching for a new HVAC company to give me an estimate for a new system…read moreas mine is old!! After the open and honest discussion with my salesperson.. I had them come service my furnace. The tech literally took things apart.. cleaned & worked on it for 2 hrs.. it sounds great.. and runs better than it has for a long time! This was by far the best service I've ever had and they weren't in a rush to try and sell me a new system! So many $s saved!!

I had some questions about my HVAC system, and was so pleased that they took the time to answer my…read morequestions and leave me feeling confident with what they told me. Friendly, reliable and able to do the job right. Thanks So Much! Highly recommended!

I have had Custom Cooling & Heating for many years. They have done repairs and have an annual…read moreservice contract. They are the BEST! Very dependable and great customer service.

We thought we might have a carbon monoxide issue with our furnace. I called several places and…read moreCustom Cooling was the only one that said they could come out right away and check it. They were here the same day and tested the furnace. It turned out to be okay but both of our carbon monoxide detectors were bad. The serviceman was very efficient, explained everything very well and was very friendly. I would highly recommend them for your HVAC needs.

I called Getzschman yesterday for the first time after calling 15 different places who advertised…read more24 hr emergency services, but they couldn't follow through. I was having a plumbing emergency and needed help. Getzschman said they could help and sent a plumber to me right away. Dylan was a great help. He was polite, thoughtful, diligent, and focused. He had it fixed a short amount of time, and the price was reasonable too. It was just like in the old days when people took pride in their work and they treated you great too. I will call this business again when I need great service. Thank you. Joan Wegrzyn

Hang on kids, we're going for a ride…read more Install for new AC and furnace. Guys are super friendly, polite, and answer all of my questions. One guy shows me pictures of his dog - awesome. Later that night I notice water dripping from the humidifier down the side of my furnace. I call and the on-call guy walks me though how to stop it. The next day, a service guy comes out and tells me that the install guys forgot the condensation hose that connects the humidifier to the drain pipe. He connects a hose and tells me I'm good to go. He too shows me pictures of his dog - lovely. The next morning, the rug next to my furnace is wet - the drainage pipe is leaking. I call again and the same service guy comes out and tells me the install guys didn't glue the drainage pipe pieces together. He glues them together and I point out that it looks like it's still leaking. He tells me it's just water from when he took it apart and leaves. About half hour later I look, and sure enough there's a puddle. I call him and he says he'll turn around and come back. He does and tells me a thingamajig wasn't tightened at the bottom and NOW we're good. (Note: I had to leave work early twice for this.) A few days later the electrician and a guy doing something with the gas line come out. Again, super friendly and polite. A couple hours later I notice it's getting toasty in my house. Thermostat reads 77 and there's a yellow triangle symbol with an exclamation point, that when I click on it says, "Communication Error, " to not try and fix it myself, and to contact my dealer. So I call. Again. On-call guy walks me through a reset that doesn't work, so he comes out, only to find they didn't flip the power to my AC back on. He apologized and said their notes showed they checked everything was working before leaving, which clearly wasn't true. The final part of their installation service is called "commissioning". I have a text message stating my appointment is on Friday, May 16, between 3 and 3:30. I leave work early, arrive home at 3, and shortly after 3:30 call to get an ETA. I am told my appointment is for the following Monday at the same time. I look at my work schedule and confirm I can make it work between appointments IF he can be there right at 3. Commissioning guy is right on time, fully explained my new unit and thermostat, and made adjustments to optimize it to my home. He was very helpful and even fixed an issue I was having with my front door, which obviously, was completely unrelated to his visit. Overall, I'm satisfied.. A very annoying and inconvenient start, but they are prompt with fixing issues. I also like their service plan (free for the first year) and that it includes every 6 months maintenance and a furnace filter.

We've used them for both air & heat. Highly recommend if u r in the Gretna area. Very professional…read more& quick!

this company does not do a good job on ductwork install. does not know general manual j. Manual d…read morerules

Once the technicians are on-site we have been very satisfied with the service and the technician…read more We have very had a service contract for at least 5 years. The past 2 years called to schedule AC spring service in April. Both times scheduled for June, then it was canceled by Freds and I had to reschedule. Both time they rescheduled for late July very Le in the season.​

just had Randy here from Fred's! He did a wonderful job of cleaning and inspecting our furnace…read more Gave some pointers. Changed filters and humidifier pad. Was on time and tidied up after himself. They are a 10/10 Omaha business!!

I had to have my back flow replaced for my sprinkler system, Jeffrey did an excellent job . That…read morebeing said I think their pricing was high, although I have never used a plumber before so maybe not. I would use them again and recommend them.

I have dealt with them multiple times over the years for bids, repairs, or replacements, and they…read morehave always been a fair bit more expensive than pretty much everyone else. Their techs have always been friendly and polite to deal with. Our most recent experience with them, though- wow. I will never ever use them again. I called and set up an appointment for a bid on a new AC. The guy showed up 3 hours late. By then, I figured he wasn't showing up and had gone on about my day. He told me that that's just how it goes and it wasn't really his problem because the customer service people are supposed to schedule them to show up at any point in a 6-hour window. He went right into telling us that we had to buy a whole new heating and air system that cost $22,000.00 without ever actually looking at our system. I told him we only needed a new air conditioner, not the entire HVAC system. But he also never even went and looked at the air conditioner that needed replacing. He argued with me when I told him our budget was $5000 for a new air conditioner, so obviously affording $22,000 was completely out of the question. He wouldn't hear it. I was gobsmacked by how extremely pushy, argumentative, and rude he was. We had to tell him "No, we are not signing up for anything on the spot; we just want a bid" probably 10 times before he finally left. I've never had any of their people act like that. When I told him we were getting at least two more bids before making a decision, his exact words were "Why do you need to get other bids? That's just stupid." Yikes!

Needed a water heater installed. The guys were courteous and Max communicated clearly with…read moreresponses to texts. The price for install and removal of the water heater was very fair, and gave information about improvements to existing plumbing that I asked about. I was very appreciative of their help.

From the owner: Elemental Heating and Cooling has been proudly serving the Omaha and metro area for 4 years…read more Smaller company means higher quality and craftsmanship with lower prices. We work for the common homeowner unlike some of the bigger named companies. Elemental heating and cooling, We provide comfort throughout the elements.

Was able to detect what was wrong with my HVAC system. Went above and beyond! Amazing service! Fair…read morepricing! Highly recommend!

From the owner: Licensed and bonded professionals servicing the Omaha, Papillion, metro and surrounding areas. We…read morespecialize in residential heating, air conditioning, ductwork, humidifiers, as well as light commercial service and installation. We also have a variety of air quality control products for home and business needs.