Sustainable Heating and Air is the epitome of a small business you want to support. From top to bottom, this team is top notch. Brandon, the owner, truly cares about the customer. He told me he values the relationship, not just the transaction, and he lived up to that in every interaction.
Last year, my AC was on its last leg and still using Freon, which was not ideal. Brandon gave me the most affordable bid out of multiple quotes I received, but that was not even the best part. He noticed storm damage from a hailstorm that my insurance adjuster had missed. Thanks to his keen eye, I was able to resubmit photos and receive additional insurance funds. I am incredibly grateful for that.
The installation team was equally fantastic. They were professional, respectful, and skilled. They even rolled out a red carpet to protect my floors and completed the job flawlessly. The new AC is whisper quiet and ice cold.
This year, my furnace started showing signs of failure. During one of my biannual maintenance checks, which is included in their worry free plan, their tech Corey came out. Corey was an absolute delight. He was so knowledgeable and took the time to break down technical terms in a way that was easy to understand. I really appreciated learning more about my system as a homeowner.
Once again, Brandon offered a fair and reasonable quote I could not pass up. I now have two brand new, warrantied systems and peace of mind, which is priceless.
I truly wish I could shout from a mountaintop that Sustainable Heating and Air should be your first and only call for HVAC needs. This is a customer first business through and through. Brandon leads with heart, integrity, and excellence, and it shows in every member of his team.
Thank you for everything. Now, if you will excuse me, I am going to chill in my ice cold, perfectly running house. read more