We had the most wonderful experience with Affordable Locksmith (Armstrong Lock) Andres Ospina,…read moresaved the day for us, he was quick, professional & Knowledgeable, I saw him picked that lock apart and put back together again in minutes! He represented Affordable Locks very well with much respect, authenticity & genuineness. We feel safe now that the front doors here are secured. Andres was Simply the best! Highly recommended!!

Service was very helpful and patient. Good selection of locks and safes. That ft yrhtyrtfyddddhread more

Highly recommend! Jose installed security cameras and flood lights at my niece's property and did…read morean excellent job. He responded quickly to our request, was professional and completed the work efficiently. Jose's recommendations for equipment placement were especially helpful and ensured that we have excellent coverage. Everything was installed neatly and works perfectly. Great service from start to finish!

Jose was a true professional with extensive knowledge in tech. He did our whole house camera system…read moreand integrated into our current configuration. Highly recommend this company service offerings.

We purchased this system at Best Buy in February 2018. On February 28th, a very professional tech…read moreshowed up at 9:30am and after a very long day our home system was installed and ready to go. The tech was professional and very thorough. A month later, our systems signal is getting weaker so I called in and they told me they were sending a bridge and if I continue to experience issues to call back. System rebooted. I called in a few hours later on the same day, because the system was very weak and I couldn't speak using the doorbell speaker. System rebooted. I was told they were going to send a technician with the bridge. An appointment was set for a Tuesday, March 27 which I had to take time off from work to be able to available and the tech didn't show. No call, nothing. I call in and I was told it was a scheduling department issue and they will call me the following day. The following day, no call. I called in two days later to find out what happened and I was told the tech cancelled the appointment and they are sorry. The the customer service rep tried to help and with the help of the scheduling department, they set up another appointment for today, Saturday April 14th. Once again I take time off and guess what?? No one showed up!! I confirmed the appt via email. This is the second time, a tech hasn't shown up or called. No communication from Vivint. Why do I even have this system?? I pay for a system they can't get their things in order!!! After getting an earful from me, because I am extremely disappointed and upset with the lack of service, another appointment was set. We shall see if Vivint will show. A very upset customer.

I contacted this company about an ongoing issue with my security system and was advised to upgrade…read moreto fix it. I agreed, but the upgrade did not resolve the problem. I returned the equipment as instructed since it was unnecessary and not functioning as promised. Despite this, the company refused to issue a refund or cancel my service, claiming I am still bound to a 5-year contract--even though the equipment was returned and the issue remains unresolved. I made multiple attempts to resolve this directly, but they would not work with me. Very disappointing experience. I would not recommend based on their lack of accountability and unwillingness to resolve a legitimate issue.

I'll start by saying that I missed their initial correspondence, and I take responsibility for…read morethat. What I did not expect was the extremely rude and dismissive response I received afterward. There was no attempt at understanding or professionalism; just a very off-putting, condescending tone that immediately made me uncomfortable moving forward. Customer service is part of the service, and based on this interaction alone, I decided I no longer wanted them in my home. Mistakes happen. How a business responds to them matters, and unfortunately, this experience showed a complete lack of courtesy and customer care.

David and Ramon came in such a short notice and delivered. Very informative, they installed my 77"…read moretv to exact specifications.

I live in Lake Mary just moved here from New York and felt I needed a security system. I didn't…read morewant the big show standard deal. High security came in and gave me great service. They went the extra mile to do a great job and I have never had any problems with anything.

There have been nothing but issues with implementation and migration of tenants. They do not…read morecommunicate.

I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

Staff is awesome across the board, very helpful & treat you like a client vs a #...also they don't…read morelock you into a 3yr contract (only a 1yr). best of all...fast service...called & they were at my house to install in 2days!

Lisa and Bob in customer service were unprofessional. I got charged a service call of $101.65…read morebecause my code did not work. It worked on line but not on the panel. I cancelled my service immediately. Think long and hard if you plan to do business with them.