Owner not very responsive. Did not reply to messages after the job. I asked them for an invoice…read moremultiple times, kept saying they would, but never did, and they started ignoring my messages. Very unprofessional.

We called Alexander Electrical Services, and talked with Victor about installing a new circuit…read morebreaker and outlet for an electrical fireplace. Unfortunately we are very disappointed with the service. The first impression was good because Victor came to do the quote as soon we requested even being late at night. However, our experience after that was terrible. Victor didn't come on the day he scheduled to do the work. We had to message to remind him. He came on the next day. He also added a spot light in the room. The new circuit breaker tripped on the 1st test, but worked on the 2nd one. As soon Victor and his colleague left the house we noticed the ceiling drywall piece that was cut for the light spot was thrown in the middle of the plants in our front yard. On the next day when we tried to use the new outlet, it was not working, we checked the circuit breaker and it was off. We turned it on and it was tripping instantly. We message Victor and he guaranteed the work done has warranty and it would be fixed. However, he said he would come multiple days but he has never appeared. When we finally scheduled a day, very late like 9:30pm/10pm, at the time he was supposed to be in the house he sent a message saying he noticed his stock of circuit breakers was gone. He would need to buy more. He discovered that only on the time he was supposed to be in the house. When we asked for a day to come, he said he could not schedule a day or a time (what?!) to so the work, but it would be a day this week. He never messaged us interested in complete the work. We messaged him this week again, he said he would check if the circuit breaker was delivered or not. We messaged next day again asking if he would come and he didn't answer back. The work was not completed, we really had a hard time to schedule appointments and this company has no commitment with the client. We ended up asking another professional to complete Victor's work. And yes, the circuit breaker Victor put was really defective.

We required service due to a storm surge in the house, it burned one of the outlets . Got your info…read morefrom Five Star Rated Seminole County Homeowner referral guidebook. Great recommendation. We had Jake Johnston come and take care of our problem, checked all the outlets, replaced what needed to be replaced and recommended a surge protector replace since the one we had was not working. Him and Saul came back a week later and took care of the surge protector. We're so impress with their skills and their pleasant attitudes regarding what they do. We are looking forward to say if someone ask, do you have an electrician , Yes , we do. Great guys, wishing them all the best. We also appreciate the discount offered, thank you AES. Lily and William , june 2026

Michael and Chris came today to do a ceiling fan repair (tall ceiling) and install a light switch…read morein a guest bedroom ) only had a remote to control light and fan). We had previously had a different service come out, but they didn't come with the right equipment to reach the fan and didn't do the light switch because it was too complicated. Michael and Chris came prepared with a 16' ladder for the fan. Long story short, after numerous tries to repair, the fan needed to be replaced. They left to do another job so I had time to get a new fan. They came back as promised and replaced the fan. It was tested several times before they left. The wiring for the guest room light switch needed to be installed. Michael knew what they needed to do right away and got it done. I did have an appt originally scheduled for last month and they had to call that morning to cancel as someone was sick. I understood, but I was unhappy as I was home that day. In the end, they did a great job for us. Happy to give them 5 stars and I would recommend them to anyone. I will definitely call them if I need any electrical work done. Thank you!

Bright has done a number of things in my condominium in Winter Park. New updated electric box in…read more2021. Fuse replacement in the AC unit. David came today and took care of adding much needed refrigerant. Checked the system inside and out. Gave me advice about what to look for in case there is a leak. Appreciate he took the time to answer my questions. Payment was easy. A detailed receipt was in my email quickly.

We have used Brite Electric AC & Heating for years and never had a problem until recently (we were…read morecharged for things not done during a service visit). In fact, we RAVED about them before. But since that visit, we've tried and tried to get the owner to call us to discuss the issues, but he won't return the calls. So now here we are, once again, looking for someone with ethics and scruples, someone who takes pride in his work. Once we put the word out that we were looking we were shocked at the number of GREAT references for OTHER companies. We won't use them again.

Installed as quoted. Fast and professional. Highly recommend. Prices were reasonable, especially…read morefor how fast the job was completed.

I have no idea how this company has over a 5 star rating based on they could not even follow…read morethrough on a simple estimate. On Tuesday, I submitted a request for service. They gave me an estimate window of 2pm-4pm on Wednesday. They never showed up. No one bothered to give me advanced warning of being late or not showing up. I called them, and a lady was fumbling her words and making a ton of excuses. She said she would call me back in "3 minutes." She never called me back, but she did send an email to reschedule. Based on no follow through of something basic as a phone call, I went against my gut instinct and decided to give them one more chance. They gave me a one hour window of 2pm-3pm on Thursday. They never showed up. No one bothered to give me advanced warning of being late or not showing up. I called them, and a lady was fumbling her words and making a ton of excuses. The apologies sounded insincere as if it was something she was repeating all day long to people. She said she could reschedule me for the following Tuesday, but offered no ownership of the issue and no guarantee that the 3rd time would be any different. If they didn't want the job, then they should have told me. I wouldn't have wasted 2 days off and I wouldn't have written this bad review.

10/10 stars for Palmer electric which I do not own. Our house power failed last night after weeks…read moreof flickering. We called another company who claimed to have emergency service at midnight and stayed up for hours awaiting a call back. Finally we went to sleep to awake at 7 am and call Palmer. A qualified technician called us in 30 minutes (at no charge) and told us to call Duke to confirm it wasn't their issue. Duke said within an hour it was house not them. Palmer was out within an hour thereafter with ample communication during that time. Come to find out the main line connected to our main service box had fried and could have actually caused a fire. Thankfully it didn't. Around the time (10 am) we had a prognosis from Palmer at a reasonable non-emergency rate the other company called us back but we already had a resolution. They would have charged us $250 for a service charge far above what Palmer charged. We found out from Duke that Palmer is one out of three preferred vendors and we were in good hands and many other companies would have charged a service call without ruling out them first. All this to say we are Palmer customers for life. I will also talk to Palmer about making their yelp say they have 24 hour service which deterred us from calling them first as yelp said they were closed versus the other company who obviously didn't really have emergency afterhours service.

Palmer just left our house at 1:15 pm. Our appointment was the 1st morning call at 8:00-8:30 a.m…read more They didn't call, test or email. When we called them, and "I'm sorry (the FL motto) was all we got. An hour later, the electrician appeared. Our electrician, Jean, was great. Friendly, professional and skilled. The company, however, knowing they were more than four hours late, had the temerity to charge for another 30 minutes ($90) because, while the work was done, my partner made the mistake of asing one final question which put us moments over their automated counter. This made an estimate call double in price. We plan to speak to a manager regarding this, but initial efforts fall on deaf ears. HARD PASS on a company that can so callously and unthinkingly treat the masses because they've been successful at it. We are a service provider hub here; we're happy to extol the virtues of those worthy of it, and we won't stop warning people away from poor service.