Greensboro Honda is consistent in the service that they provide, which is what keeps me coming…read moreback. I have worked with many of the service advisors and they are all so friendly and helpful. I appreciate their updated location which has a nice waiting area with complimentary wifi, water, and coffee. They even have a shuttle service that can drop you off at home, work or just take you to grab food if you would like. The $40 oil change you simply cannot beat and they aren't too pushy when offering services that's are needed, as many who work off of commission are. The service team will address your concerns, and offer solutions accordingly. Even if there is a mixup or additional issue after leaving the shop, they do their due diligence in making corrections and that for me makes all the difference. I appreciate you all, thank you Greensboro Honda.

I have struggled with writing a review for GSO Honda for a long time. As much as I love my Honda,…read moreI greatly dislike dealerships, and their games. I have bought multiple cars from this dealer over the years, back to when they were Crown Honda...and they always drag the process out, making it a completely unnecessary full day event. And as you'd expect, no matter if you're buying a new or used car, they live up to their used car salesman reputation of being pushy, and trying to upsell. When I've bought cars in the past, they have seriously low balled me on trade in values, and only after I call them out on it, do they actually offer a more honest, and fair offer. I understand they still need to make money on the trade in, but if they want a sale, they also need to make an honest offer to me. When i take my car in for oil change service, I always make an appointment, making it for first thing on a Saturday, at 7:30-8am depending on what is available...and despite having an appointment, and dropping my car off the night before, it still takes until 11am-noon....Why does it take 4 hours for a oil change when i have a scheduled appointment? My biggest peeve since buying the car is the fact that they cannot, or perhaps simply refuse to update their system with MY phone number or email address. When I schedule an appointment, if i do it by phone i give them my contact info, if i do it on their website, again, I give them my info, and when i drop the car off and fill out the form for the drop box....i put MY INFO. No matter how I do it, they ALWAYS for some reason reach out to my wife. I have asked them multiple times to correct this, but every time the confirmations are sent to her. I used to think this dealer was one of the better, more honest ones. I regrettably bought a service plan when I got the car, but once it is complete, I think my relationship with this dealership will also be. Bottom line, if they do not respect my time, won't update my contact info...they won't be getting any more of my business.

I had a very difficult HVAC problem on my 2015 Ford Mustang EcoBoost with dual-zone automatic…read moreclimate control. The driver's side would only blow cold air when the heat was on. Another Ford dealership had previously replaced the driver's side blend door actuator under warranty, which seemed to fix the issue for a while, but the problem eventually returned. When the issue came back, Green Ford was able to get my car in the same day without an appointment, while another dealership couldn't even look at it for over a week. That alone made a huge difference. After diagnosing the problem, they determined that the HVAC assembly needed to be replaced. Instead of pressuring me into an expensive repair, they waived the diagnostic fee and encouraged me to get a second opinion. They even let me take the car at no charge so I could have another shop verify the diagnosis. I took it to an independent repair shop, Randall's Tire & Auto Repair, where an experienced technician spent time diagnosing the system. He independently came to the same conclusion after replacing an actuator, clearing fault codes, and physically verifying that an internal blend door inside the HVAC housing had failed. That gave me confidence that Green Ford's diagnosis was accurate. When I returned to Green Ford, James Monteleone honored the original drive-off price we had discussed--$3,500 out the door with no surprise taxes or shop fees added later. They also gave me an additional credit because the independent shop had already replaced one of the actuators that would have been replaced during the repair anyway. Their warranty on this repair is also excellent: 2 years with unlimited mileage on both parts and labor, which provided peace of mind on such a major repair. After the HVAC assembly replacement, I noticed a problem with the airflow mode door. Instead of making excuses, James immediately acknowledged that it wasn't operating correctly. The dealership diagnosed a faulty mode door actuator, ordered the replacement part, and replaced it at no charge under warranty. While the car was back in the shop, I also mentioned that my sunglasses holder no longer opened. They found it had simply come off track and repaired it without any issue. I also asked them to check why the ventilated seats had stopped working. Their technician performed additional diagnostics, documented the problem with photos, identified a burned electrical connector and an offline climate seat control module, and provided me with a detailed estimate. They were transparent about what they found, and I appreciated knowing exactly what the issue was even though I decided to postpone that repair. Throughout this entire process, James kept me informed, answered my questions, arranged transportation when needed, and treated me with professionalism and respect. On a repair this large and complicated, good communication makes all the difference. No one enjoys spending thousands of dollars on a major repair, but when it became clear that my Mustang needed an HVAC assembly, Green Ford handled the situation the right way. They welcomed a second opinion, stood behind their work, honored their pricing, took care of follow-up warranty issues without hesitation, and earned my trust throughout the process. I especially want to thank James Monteleone for his excellent customer service and communication. If you have a difficult HVAC or climate control problem on your Ford, I would not hesitate to recommend Green Ford's service department.

I asked them to check out my truck because it had a bad vibration. They did an alignment without…read moreany diagnostics and returned the truck without any information or confirmation. The problem was not fixed and they didn't even do the oil change that I requested. Also their phone system is awful with the AI. Every time I call I get sent to at least 3 different people and took a week to get any answers. They didn't bother to call me back.

Great people and excellent fast service! Reasonable prices too! Jason was very helpful and fixed my…read morecar!

I had a wonderful buying experience at Triad Auto Solutions. I really felt like I got a great car…read morefor a very reasonable price. The staff is welcoming and also knowledgeable about their vehicles. I will be buying again in the future! Matt S.

Tom was great to work with. My daughter was able to get a great car for school. It went smoothly!read more

I got my car in May 2026 the car is great but I have not received my tags to my car.it is now July…read more17th, I am now riding around on an expired 30 day tag. I have been calling just about everyday to the greensboro location about my tags and still no tags. I even asked if I can pick them up. it's frustrating and I know if I get pulled and get a ticket, they would not pay for my ticket. If its another way I can get my tags I would be glad to know.

My experience buying a car from this Carmax was a mixed bag to be sure. This isn't my first time…read morebuying through a Carmax. It's a fine option for a person who doesn't really need to be "sold" a car, rather someone who has done all their own research on what they want to buy, has a price in mind, and just wants to go get it without too much hassle. There are some advantages to buying here, like the ability to bring it back within 10 days for a full refund, and not having to haggle. If you like the price, you buy the car, if you don't, you move on. Disadvantages of course, are pretty much that the salesman is not super motivated to sell you a car, and is therefore not going to be very knowledgeable about whatever car you roll up about and want to look at. This is fine for me, I knew what I wanted, and I got it. It wasn't without difficulty however. The specific car I wanted had to come in from Georgia, which I paid a transfer fee for. It was supposed to take 3-5 days, it ended up being over 2 weeks. This left us short a car for awhile, as we had already given up the other car based on their timeline. They did refund the transfer fee, so that made it partially right, but I say this to not take their word on their timelines. My second complaint, is that the transaction took WAY TOO LONG inside Carmax, especially given I had already filled out most paperwork in advance. The person helping us seemed pretty new, and she kept having to get up and ask other associates questions. She also was not very observant, we were pointing out things on the screen that she was missing. She really should have had someone looking over her shoulder to help, as she was not ready to be on her own. Finally, it's a good thing I advocated for myself and knew to check for certain things. Our new car is a plug in hybrid, and the car was supposed to come with a charging cable. It was not in the car anywhere, but with a little persistence they gave me one from their service center. Carmax does do a thorough inspection on the cars they sell, and actually, the independent shop I brought the car to said they've not had many problems with Carmax missing things. In my case that held true, their Volvo certified mechanic found nothing wrong with my car mechanically, and said it appears to have been well maintained and serviced. He did find a very small windshield chip, which Carmax fixed free of charge without any complaint. Would I buy another car from Carmax? I would, but I am someone who just needs someone to facilitate the transaction, I'm savvy enough to know the car on my own and do my own research. I wouldn't recommend Carmax as a place for the inexperienced buyer.

Car Max located in Lynchburg was outstanding! The staff were so professional and kind ,a pleasure…read moreto work with!

The Lexus product speaks for itself. With the information available to the consumer, you have a…read morereasonable idea what your car should cost. We found our car experience to be very pleasant with no pressure. No haggling, we were both that close on expectations. It was true relationship building for the long-term. We worked with Ian Newton, a perfect fit for us. We thought we wanted the GX platform. Too big at this stage of our life. But it rides nice! The RX looked like it was going to make the cut. Great ride, but we needed a little bigger for Tabitha---our dog. This platform will become Tabby's Cabby. We are picking up our TX350 later today. It has all the reasonable bells and whistles we need. The flexibility makes it safe for all of us during our longer rides. The new technology can be overwhelming. And this is where your knowledgeable sales consultant makes the deal: Ian has been amazing demonstrating how to maximize this product to our mission. We both have enjoyed working with him to identify the right vehicle to satisfy safety and comfort. We met Ryan after we made our decision. He is very knowledgeable with the product. I liked our "fact-based" price discussions. He "sold" us with the Service Department. His words: "You will spend more time with our service department over the years than with us." A very true statement. I have my own great mechanic team; however, there is a lot of value (many times really required for warranty compliance) in having a dedicated service team that is good with their craft. If you are thinking about a Lexus, get on Ian's schedule to help you with your next car.

I'm new to Lexus ownership so this was my first visit to Flow Greensboro for service. Every aspect…read moreof this visit was handled in a professional manner. The waiting rooms were comfortable and relaxing with space to spread out if you needed to work. They offer coffee, water, and snacks while you wait. The free car wash was an extra nice touch.

Helping my father get his 2009 Prius fixed while visiting, I floated a project on Yelp and got a…read moremessage to call w more info. I gave William the vin and got a quote for 1/2 what the dealer would charge. He even mentioned that if we bought our own part, he'd install for the labor cost. I read we bought the OEM part from him. We scheduled the work, William exceeded any expectation for promptness, kindness and professionalism. Going forward Exotic and William will be the go to for my Pops! Two days later- he messaged to make sure everything is working properly. Recommended without reservation.

Awww man I was out and about early store hours read 7:30 - 5 welp it's 8:30. I waited a few and…read moreleft.