My experience buying a car from this Carmax was a mixed bag to be sure. This isn't my first time…read morebuying through a Carmax. It's a fine option for a person who doesn't really need to be "sold" a car, rather someone who has done all their own research on what they want to buy, has a price in mind, and just wants to go get it without too much hassle. There are some advantages to buying here, like the ability to bring it back within 10 days for a full refund, and not having to haggle. If you like the price, you buy the car, if you don't, you move on. Disadvantages of course, are pretty much that the salesman is not super motivated to sell you a car, and is therefore not going to be very knowledgeable about whatever car you roll up about and want to look at. This is fine for me, I knew what I wanted, and I got it. It wasn't without difficulty however. The specific car I wanted had to come in from Georgia, which I paid a transfer fee for. It was supposed to take 3-5 days, it ended up being over 2 weeks. This left us short a car for awhile, as we had already given up the other car based on their timeline. They did refund the transfer fee, so that made it partially right, but I say this to not take their word on their timelines. My second complaint, is that the transaction took WAY TOO LONG inside Carmax, especially given I had already filled out most paperwork in advance. The person helping us seemed pretty new, and she kept having to get up and ask other associates questions. She also was not very observant, we were pointing out things on the screen that she was missing. She really should have had someone looking over her shoulder to help, as she was not ready to be on her own. Finally, it's a good thing I advocated for myself and knew to check for certain things. Our new car is a plug in hybrid, and the car was supposed to come with a charging cable. It was not in the car anywhere, but with a little persistence they gave me one from their service center. Carmax does do a thorough inspection on the cars they sell, and actually, the independent shop I brought the car to said they've not had many problems with Carmax missing things. In my case that held true, their Volvo certified mechanic found nothing wrong with my car mechanically, and said it appears to have been well maintained and serviced. He did find a very small windshield chip, which Carmax fixed free of charge without any complaint. Would I buy another car from Carmax? I would, but I am someone who just needs someone to facilitate the transaction, I'm savvy enough to know the car on my own and do my own research. I wouldn't recommend Carmax as a place for the inexperienced buyer.

Purchased a truck. It was back at the dealer 6 times in the first 6 weeks for a check engine light…read more Finally sent it to a dealer to get it fixed. Check engine light was fixed but still has the trans slip. Took it to a different garage and they felt the issue right away. Currently waiting to see what the carmax warranty wants to do to resolve the issue. Not sure a dealer can have a car for 6 weeks and not feel the trans slip and you take it to a separate garage and they notice it right away.

This car dealership is very unprofessional and does not follow laws of North Carolina regarding…read morerepossessed vehicles. Do not waste your money at this location. They will follow you around town, lie to your face, and will not let you pay your one month late payment instead they demand full payment of loan or your vehicle is taken and resold for much more than you owe and they will text you and go as far as talking pure crap to you and threaten you that they will report to your credit. Do not waste your time or money here.

They sold me a SVU with a bad engine that didnt last 4 MONTHS and then said "oh well, what did you…read moreexpect". I'm not even kidding. Word for word that's what the big dude in the office said. Two people I know also bought cars from them around the same time and we ALL have had to take our car to their shop. As soon as I bought the car it went back to the shop immediately because they sell people garbage and won't say anything if you don't. Then they will fight you darn near physically ​​​to not have to fix anything. They are very aggressive and rude. ONCE THEY GOT YOUR MONEY THEY BECOME DIFFERENT PEOPLE!!!

Extremely Disappointed - Major Title Issues with Vehicle Purchase…read moreOn May 5, 2026, I visited the Greensboro dealership and purchased a 2016 Cadillac CTS-V after completing a test drive. I paid the full amount in cash with a cashier's check from my credit union, covering the vehicle price plus all applicable North Carolina taxes and fees. At the time of purchase, I was not given the vehicle title. I was assured by the finance manager and another staff member that the title would be mailed to me shortly. It has now been 15 days. The funds cleared my bank within 24 hours, yet I still have not received the title. I have already made four separate trips to the South Carolina DMV, where they have no record of the title. As a result, I am unable to register the vehicle, obtain tags, or legally drive it in South Carolina. I have followed up with the dealership multiple times, and each time I receive the same response -- that the title is "on the way." This has left me in a very difficult position with a vehicle I paid for in full but cannot use or register. I have now filed an official complaint with the North Carolina State Highway Patrol's Investigative Services Unit regarding this matter. I strongly caution anyone considering a purchase from this dealership. A vehicle purchase should not come with this level of frustration and risk. I expect the title to be provided immediately so I can resolve this situation.

Run away from this dealership as fast as possible!…read more I did not. I bought a car from them and it cost me several thousand dollars to replaced defective parts and fix issues they had claimed to have repaired, replaced or addressed. Just Whips is dishonest, lack integrity, fails to honor promises and are unwilling to communicate after the sale. Save yourself a lot of heartache and stay away! The Better Business Bureau has suspended their accreditation because of these these and other ethical issues. You can read about that on the BBB website. https://www.bbb.org/us/nc/greensboro/profile/used-car-dealers/just-whips-inc-0503-1000015980/customer-reviews

Helping my father get his 2009 Prius fixed while visiting, I floated a project on Yelp and got a…read moremessage to call w more info. I gave William the vin and got a quote for 1/2 what the dealer would charge. He even mentioned that if we bought our own part, he'd install for the labor cost. I read we bought the OEM part from him. We scheduled the work, William exceeded any expectation for promptness, kindness and professionalism. Going forward Exotic and William will be the go to for my Pops! Two days later- he messaged to make sure everything is working properly. Recommended without reservation.

Awww man I was out and about early store hours read 7:30 - 5 welp it's 8:30. I waited a few and…read moreleft.

Got a 2023 Nissan Rogue 10/18/25 went in for my first oil change 02/09/2026 had to replace the…read moreentire oil pan as well as 2 rusted rotors and break pads. Oil pan should be covered under power train warranty but after speaking to the warranty company they are attempting to deny the claim most likely.

just now NEW…read more Michaela was the best!! Riding through parking lot just looking and left with my truck!! Very patient and understanding of how much I wanted to spend and why I wanted. Irvin was also very helpful with my trade in. Will recommend Enterprise Car Sales

If I could give 0 stars I would. Sneaky and slimy. Sold us a Genesis with a cracked headlight. They…read moredefinitely knew about it because the previous owner's boyfriend is a salesmen here. They are failing to take responsibility for it. The tire pressure sensor was also broken when the tires were mounted.. by foreign cars Italia. Which they are also not taking responsibility for.

Tony Alfano picked me up at the airport and gave me the best car buying experience of my life! Tony…read morefollowed through on everything he promised including immediate responses to any questions I had. I would feel totally comfortable recommending Tony to any of my car buying friends.

We had a very Great experience buying a car from Granmotor LLC on Manley Dr. Greensboro NC. Saheed…read morereally satisfied all of my customer needs and acts with transparency and integrity. Saheed really works hard to deliver the best pricing. Saheed is fair and honest. I will definitely buy again from Granmotor LLC of Greensboro.

Very friendly, professional and knowledgeable. They have a lot of nice Hondas for a reasonable…read moreprice. Purchasing was easy and straight forward. Our mechanic said the car was in great shape!

Just bought a car from Mohamed at Nile Auto Sales, and it was the best car buying experience of my…read morelife. He made everything easy and helped me all the way through the process of paying with my credit and with what to tell my car insurance company to put the new car on my insurance policy. He went above and beyond to help me every step of the way. It was like buying from a friend rather than a salesperson. He keeps excellent cars in his car lot, the prices are fair, and you get your money's worth. I also liked his honesty and his good character. I knew I could trust him for a good car, and I'm glad I read the good reviews here which led me to Nile Auto Sales.