Everyone was so helpful and caring , made me feel comfortable in my my hardest decision of putting…read moremy best friend Sammie to sleep. The staff was very informative and compasionate.

The Vets and staff at this hospital are great, they get you in quick, take care of you and your…read morepets, and I'll bring all my pets here!

I found the vets very caring a concerned for my pets. I felt that they cared about my cat with her…read moreillness.

I do not recommend for senior animals. They will unnecessarily prolong their suffering to get…read moreadditional $, even when the owner is ready to say goodbye and doesn't want to let their loved one suffer and all they do is sleep and are barely eating. They are content to let them waste away. Horrible experience. Sought a second opinion when they refused to help us as they said they would. The next vet was advised they were just trying to get money and it was acceptable to let our loved one go and not suffer needlessly any further.

Our cat Cleo has ongoing ear infection issues causing her to scratch her ears and face raw. It's…read morebeen a persistent problem leading us to seek a vet specializing in feline medicine for her care. For years we've gone to chain vets but the problem with those places is your furry friend is treated as a number, not a name. Also, the environment in a normal vet freaks our cat out too much. Prior to being seen, our cat was boarded for some hours and caged in with other animals (dogs and cats) where they would loudly bark and meow in anxiety waiting for the doctor. When your pet is in an unfamiliar environment where other furry folk are freaking out, you're guaranteed the fear within the room is contagious. Our last visit to the vet left her peeing in her carrier, due to overstimulation, on her ride home. This year we took a different approach. We took our time finding a vet and combed through the entire Chicagoland area on Yelp to find cat only vets. Although The Cat Practice is nowhere near us, we held faith in the reviews and made an appointment with Dr. Coughlin before end of the year. Dr is booked months out which to us is a good sign. At arrival, we filled out her paperwork and the receptionist informed us of the intake process. We didn't realize they needed her records from her prior vet(s) but the front desk only needed the names and locations from where she was last seen. Within minutes they were already transferring over the requested information. She was taken in alone to be seen and tested. Once her eval was complete, we were invited in the exam room to speak with doctor on her findings. Dr. Lori Coughlin was thorough with us and addressed any concerns along the way. She was able to clear out some mild earwax buildup which she showed us post swab. She determined the cause of her itching was a combination of a yeast infection in her ears plus possible allergies. We were taken home with topical and oral medications from their onsite pharmacy. A request for OTC (over the counter) Claritin led us to pick some up at our nearby Walgreens the following day. We're crossing our fingers hoping this regimen makes Cleo itch free! Cleo tolerated the entire 90 minute process. Although a little miffed from the typical poke and prod she managed. A little drooling in the mouth but no pee in the carrier pad. Once at home she jumped right out of her carrier to return to her normal way of life. Her full body assessment states she is healthy and mildly overweight (@ 10.5 lbs) which is all we ask for. After our first successful visit we plan to stick with Dr. Coughlin and the kind staff at the Cat Practice for future follow ups.

Dr. Lori and her staff had been very kind and thorough with providing my cat Brandon with the care…read morehe has needed throughout the years. I appreciate their support during the difficult time of my cat's transition to that place we call "rainbow bridge".

We love this vet so much we travel 20-25 min just to keep coming here! Like pretty much every dog…read moreour dog hates the vet and gets nervous coming, but everyone is so kind and gentle with her and they're really thorough and explaining everything you need to know. Our dog even has a favorite nail tech that she actually gets excited to see despite the fact that trimming her nails is her least fave part. This location was fully remodeled a few years ago and it is so nice. It feels like it's a large house! It's very clean and there are even mini partitions to keep your dogs separate from each other in the lobby. We trust this vet, and after moving away from Lombard, we had such a bad vet experience somewhere else that we feel that this is the best vet in the area and will continue on coming here, even if it comes with more of a drive for us.

This Friday my husband and I took our girl Roxy to the Lombard vet to have a consultation with the…read moreRehabilitation team. She has a history of severe arthritis and we wanted to see what we can do to make her comfortable and prolong her quality of life. She is on medication for this but we wanted to see what else we could do. For the moment we got there we were greeted by an assistant and then by Dr. Anders. We did not have to wait at all. We felt very welcome. Dr. Anders was so amazing with Roxy. Roxy can be really shy and become grumbly,but with Dr. Anders she was not shy at all. She warmed up to her fairly quickly. You can tell Dr.Andres loves what she does by the way she treats us and Roxy. She was so patient with Roxy throughout the whole process. She was also able to do a thorough exam with without pushing Roxy and make her apprehensive. With this consultation, we learned a lot of information about Roxy's such as her favoring one leg over the other, indicating a potential imbalance or discomfort. At the end of it all we were able to set up some sessions for therapy for Roxy. And we got information on some at home therapy we can do. Im so glad we have another way to help Roxy! I'm excited to see what the next month brings. I'm even more happy know that Roxy we treat with the utmost care at this visit!! Thank you!!

We've been bringing our dog Valerie there for five years now and have had nothing but positive…read moreexperiences. The front desk staff is so kind and sweet towards my pets, and they don't bombard you upselling and they also can help you figure out

They were able to emergently accommodate my dog on a tight schedule. The staff was amazing, a…read morespecial "shotout" to Annette who was very friendly and thoroughly explained everything over the phone before coming in. Thank you , thank you to the whole staff. It is teamwork, but it starts with one to set the vibe. Thank you Annette

Called to check on my German Rottweiler Berlin Vom Princehaus thank you God! Nice polite kind…read morepeople!

All of my pets have gone to Animal State Prairie. Just recently my dog needed to have her leg…read moreamputated due to cancer. They were so helpful in educating me on my options. The compassion that shown me was amazing. Dr. Natt did the surgery and her communication and care for my dog was top notch. I had no regrets and knew my pet was being taken care of by educated and professional people. Kim

We recently had Dr. Jessica come to our house after our 15 yr old dog was diagnosed with terminal…read moreissues. You could not possibly ask for a kinder person to help through this process - she explains everything thoroughly, does not rush the process and was great with follow up communication as she even returned our dogs ashes to us in about a week. Would without a doubt recommend her to anyone in need of in home euthanasia.

We are so grateful for the calm, kind, gentle guidance of Dr. Jessica Kriner. It was an absolutely…read moregut-wrenching decision to have our 15-year old border collie, Maggie, euthanized at home. It is so helpful to have someone you can ask questions of, to reassure and comfort you at a fraught and emotional time. Every criteria we had was met and exceeded: we wanted Maggie to feel no fear, to have unhurried time with her, to have a clear understanding of what was going to happen, to say goodbye on our terms. Maggie simply and immediately accepted Dr. Kriner's presence, decided she welcomed pets and affection from this sweet person she had never met. The only focus was Maggie, to have her feel complete love surrounding her, to let her enjoy cheeseburgers and chocolate, pets, hugs, kisses, many words of love, to make certain she knew exactly how special she was and always would be and that we were grateful for her life with us. There is no avoiding how heartbreaking a time it is, but to have a precious fur baby handled with love, calmness, gentleness, respect and care is an enormous comfort. We are so profoundly grateful for Dr. Kriner. She returned Maggie's ashes to us with the same compassion with which Maggie left our home. We are unspeakably touched by every aspect of interaction with Dr. Jessica Kriner of Compassionate Heart.