I was down in Orange Park for a monthly training and my oil change was due. Given that there's a…read morefew oil change places within a few blocks, I just pulled into Famous. I can't remember the last time that I've been to this franchise, as I usually go to Take 5, but I'll definitely never go back to this spot. The first alarm bell was that they made me get out of my car. I just want to get in and get out. There should be no need for me to get out of my car for a quick oil change. The second alarm bell was that the few men on staff were swearing up and down that I had been in to their shop recently (I had not) and that they had recently had a car "just like that." It wasn't just one or two comments, but went on for a few minutes and creeped me out. The third alarm bell was that after I filled out my information in the iPad provided and asked if my Veteran/Military discount was included, I was told that it should all transfer from my current profile. I didn't have a current profile. I haven't been to a Famous in many, many years. As I was waiting in their office waiting area, one of the guys came in to walk me out to my car and, basically, up charge me on stuff. I commute to St Augustine every day for work, so I'm staying on top of my oil changes and fluids. However, I'm fairly certain that my coolant needed to be topped off, so I let them do it. That said, I was told that my Veterans discount would "transfer over" and it wasn't included and that they were going to put the current oil that I was using in my car, which was non-synthetic, and they put in synthetic thinking that I wouldn't notice. When my bill popped up to be nearly $200, I looked at it and said that I don't put synthetic oil in this car and that kind of oil should not have been used. The guy at the desk took it down to a regularly priced oil change, but not without making comments in a smarmy tone like "the customer is always right" and generally making me feel like he got caught trying to upcharge me. I felt very uncomfortable from start to finish here. Everyone, ladies especially, avoid this place at all costs.

We pulled in after the light turned on. Alex welcomed us and immediately started to work getting us…read moreinside. Naturally, he discovered a few extras that required attention. In response to Alex's recommendations, we chose what was required. He was easy to deal with, accommodating, and friendly. not being intrusive. When needed we shall return. It was good service.

Great service as always! Even though they couldn't do my full service due to a Toyota specific…read morefluid (only available through a dealership) they where kind and quick with there service. Got front and rear deferential replaced and oil, only took 10-15 min!

Normal oil service, guys were nice and it was quick ez ez! In and out! That's where I'll be going…read morenow!

This place is a money scam. Yesterday I needed a jump for my car to take it to the dealership, paid…read moremy money and never got the jump. The communication was fine until I sent my payment and then nothing. I asked for a refund because I missed my appointment time and at this point didn't need to leave. And it's 24 hrs later still no one is responding to my text or calls. So tbh I went ahead and reported them to the department of Business and Professional Regulation. And next step in process the police. No should have to deal with money being stolen.

this is a scam don't do it he will come pretend to do a diagnostic test then ask for money to go to…read morepart store and give you the run around then try to get his gf to call with threats because I didn't pay him more money for a problem he didnt fix.

JJ's Auto Service took great care of me and my Mercedes, which had a few issues. Their pricing was…read moreliterally a fraction of what the dealership quoted, which was a huge relief. From the moment I walked in, I felt welcomed and well taken care of. They even gave me a tour of the area, which helped me feel comfortable and at ease. I was so impressed that I went back the very next day and brought my Jeep in for an oil change. That says a lot about the trust I have in them. I'll definitely be using their services again--hopefully not anytime soon, but if needed, I know exactly where to go.

Traveled to Orange Park from NC and had a tire separate. JJ Auto was thorough and attentive, kept…read moreme appraised of every process along the way. Not cheap, but feel confident that I received a good value for the work that was done. The whole process was completed in a timely fashion. Well done and recommended.

They didn't put enough oil in my engine was knocking afterward. Took it back to them, they treated…read moreme like I was dumb and didn't know what was going on. They told me it was normal in reality it wasn't and could have costed me my car. I do not recommend taking you car to the one on blanding. I had to add extra oil to my car but paid for the extra quart.

I been here 3x and only got 1 oil change there because they are so slow and have only 1 bay open…read more They are slow slow slow. I waited 30 minutes and no cars moved. This place sucks

Flat out refused to work on my car. Literally said it is too hard because too many bolts on the…read moreskid plate is what he said. Both Take 5's on San Jose refused and here's the funny part Jiffy Lube drained it from the top so Take 5 just doesn't know what they are doing. Genesis GV70, Jiffy Lube was great go there.

I had my oil changed 5/24/26 at the San Jose location. They overfilled oil by several quarts. My…read morecar started blowing heavy white smoke out of the tail pipe. There is also oily marks across my paint where they ran the hose over it. After paying $160 for an oil change because my car holds 10 quarts of Mobil One oil, I am now having to drain it out. Right now, I'm now sure of any damage this has caused to other parts. If I could give zero stars, I would.

Great place! Love coming here and the people are awesome! The value is worth every penny!read more

Beware! Wore out old brushes full of grease. I recommend the better/newer car wash facilities…read more My car looks worse than it before I washed it here.

amazing service, amazing employees, kind fast, affordable, will 100% recommend for anyone with…read morebasic fluid maintenance needs Services: oil change, coolant top off

Went and got my oil changed on my work vehicle. I was told last time at this location my drain plug…read morewill be replaced every oil change as it is a plastic one. Well they don't check all the fluids and other items. After I notice a slight drip thinking they didn't wipe it off good so I do. Then the engine starts to tick and oil starts to leak a little more. I take it back they say they didn't replace the drain plug but it doesn't look too bad and will order the drain plug (even though they had it on hand last time). I take it home check the oil a few days later as now it has leaked all over my driveway after sitting for the weekend since it's my work vehicle. The oil is still full and now I look closer it is severely overfilled. Take it back again and the same tech is there and does not recall the conversation we had and did not order the plug. Did the oil change for free but waited almost an hour for the plug and wanted to dismiss my claim of if the oil is overfilled it would cause my lifters to tick. I have worked on my personal vehicle for a decade and was not pleased at with how this was handled and now have oil stained on my driveway.

Will definitely be back! Didn't feel pushed to buy things. Polite! Oil change. Value with Veterean…read morediscount. ​

Very professional and kind, explained the issues thoroughly and answered every question I had…read more Would return.

Quick service and friendly staff. Definitely coming back again. Good deals if you go to there…read morewebsite for discounts

I have been waiting with 2 cars in front of me since 2:39pm , it is now 4:23pm and I'm still…read moresitting in the bay no one has attempted to come start my oil change let alone say "I'll be right with you" or anything , I have watched 6 cars that came after me get serviced in the right bay that came after me. Yet I'll still waiting.