I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

I was impressed with the carpet cleaning! Josh N. did an amazing job cleaning our Berber carpet and…read morestairs. So many stains came out that I honestly didn't think would! Everything looks fresh, clean, and smells absolutely amazing. Josh was also super nice, courteous, and professional. He was prompt, right on time, and took great care while working in our home. I couldn't be happier with the results and would definitely recommend Josh and this company to anyone needing their carpets cleaned!

So grateful for Quick Nick! My husband and I had a bad…read moreexperience with buying couches off of FB Marketplace. They were brand new and beautiful, but the person we hired to help us move them ended up transporting them on top of greasy and dirty tools. Now my brand new, beautiful, WHITE couches were covered in dark smudges and stains. My husband began panic searching upholstery cleaning companies and came across Quick Nick because of their great reviews. They answered his call and got us scheduled immediately. John came to the rescue! He called 15 minutes before he was set to arrive to let us know he was on the way and he even respected my "no knocking working from home" sign. He was so friendly, professional, and truly quick! I expected the service to take a lot longer than it did. He did an incredible job and my couches are right back to looking brand new! If I ever needed this service again, I wouldn't hesitate to call. I anticipate using them for carpet & tile cleaning in the future.

I am so happy to find this business. Charlie did a great job, very communicative, easy to schedule,…read moremy carpets and rugs look great.

Charles, owner of New Era Steam Clean/Restoration, communicates with his clients on a basis I have…read morenot seen before. His responses are quick and always positive. His customer service goal is to perform his services at the FIVE STAR level. Charles works with the client's schedule; the quality of service is outstanding, and the dollar value is superior. Your carpet will look fantastic.

Great experience with Grout Medic of West Houston. Received a very detailed estimate and the price…read morewas quite fair. The technician arrived on time, did the work thoroughly, and cleaned up completely when through. The grout was cleaned throughout the first floor, as well, as some minor grout repair in a shower. The color match for the repair was perfect.

Steve and his team are great! Polite, responsive, non-pushy…read more Received a fair quote and was and was able to schedule the service within a few days. I received a follow up call asking how things were a few days later. Highly recommend and they have VERY competitive grout cleaning rates!

Great work performed by Andy and Octavio, they stuck around until the work was done it was almost…read more2200 as they wrapped things up. Professional, courteous and a great attention to detail, most companies build a great name based on the quality of their people and these guys demonstrated it. The product worked amazingly well during installation, it was a dramatic improvement with almost no damage. I am looking forward to seeing how well it will perform in years to come. Thanks to the entire staff, in conclusion the pool deck is more than 40years old I feel, we will get many more years of use. Will keep everyone posted on how the product performs

From the owner: Superior Grouting Services is the preferred choice for grouting service in Houston, TX, Gulf Coast…read moreRegion, and the nearby areas. We offer a wide range of different types of grouting services that are completed with professionalism according to the highest industry standards. Since 1983, we have been providing specialty grouting services to aid our clients in completing their projects with superior results. You can depend on us to provide you with exceptional grouting services using the best tools and equipment for the benefit of your project.

The Groutsmith was one of the many companies referred to me by Home Advisor. Onur met me at my home…read morein a timely fashion, explained what the company could do, and did not pressure me to book his services but simply gave me a written quote. I called him up the next week and scheduled for my tile cleaning, grout cleaning, and grout sealing (with color staining). The workers were prompt (early!), clean, courteous, and most importantly did an excellent job. The floors look new. There is no residual harsh smell, they hand scrubbed the entire floor and used a small machine to buff afterwards. One thing to know is that to quality for the 10 year warranty, you must use their cleaner which can be ordered from their website (no third party steam cleaning, no other chemicals). This is not a huge deal to me since I already do this with my laminate flooring upstairs, but it might bother some people so just thought I'd include this information.

Onur came out to our home quickly to give a free estimate to clean both our bathrooms. Our bathroom…read moregrout had not been cleaned in a very long time. The Groutsmith was able to get the our bathroom floors looking brand new! I would recommend their service to anyone who needs their tile/grout cleaned.