Amazing, genuine service at reasonable prices. I've recommended this shop to many people for car…read morework and will continue to do so!

I've been going to Nelson's since 2016. I have been to the Uptown location off Lyndale as well as…read morethe Green Garage! I LOVE NELSON'S! They treat you like family, never talked down to me or patronize me (a big thing for a female who is used to others trying to make me feel badly or take advantage of me). This has been my experience at all their locations. Most recently, I was heading back to Wisconsin for a family wedding. Long story short- I had car issues and Nelson's was the first call I made. They told me to bring it by and looked at it immediately. They were so kind, quick to act, and empathetic--I truly felt seen and valued. They helped me learn what I needed to do, and worked with me to get the job done right. I had to come for a follow up, and they took care of me again with such kindness, efficiency, and care. Cannot recommend enough!

Lisa helped me out on short notice to repair my Camry. I am so impressed with their willingness get…read moreme back on the road. I would recommend that they would be your first contact for your auto needs. Thank You!

I have intermittently come to Hopkins T&A for various issues when I need a repair service nearby…read morethat won't charge an arm and a leg for basic maintenance issues. I am from south central MN and have a family mechanic and tow insurance for the distance there for larger issues, but for smaller issues I would like to not have to drive an hour and drop off my car and borrow one and the whole rigamarole. It's nice to have somewhere nearby. In my experience, I remember the service to be timely, not too costly, and well done. I get a solid, uncomplicated description of the issues otherwise existing in my vehicle as a person without car background, past what I've picked up as a regular commuter, some of what was described to me being more or less what I'd anticipated with a used $3k Toyota Corolla that I've had for a few years now. I appreciate being able to text Lisa regarding issues that come up and negotiate time to come by to get it looked at, so I can pass along accurate written information at my convenience, versus some other auto places in the area I've tried to go through that were phone call only. I plan to go in soon for what I suspect is a spark plug needing replacement. Thanks for being a worthy auto repair recommendation :)

Dan's had been my go to over the last 15 yrs - always pleasant…read more Always working for the customers. Local guy with a great family in the community. Superb team in place to handle all vehicle issues that I've ever had. 5 outta 5 no doubt

I had a genuinely bad experience here, and I won't be coming back…read more I brought in my own parts for a driver-side brake job. Instead of doing the work I asked for, they convinced me to let them replace all the brakes, even though they themselves had done the other side just seven months ago. The pricing was already higher than expected, but what really pushed it over the edge was the added 3% credit card fee. When I questioned it, I was told it was a fee from the credit card company. That is simply not true. It is a fee they chose to pass on. Be honest about it. Customers can handle the truth. We do not appreciate being misled. On top of that, the attitude was dismissive and disrespectful. If you are going to charge premium prices, at least treat people like they matter. I walked away feeling overcharged, talked down to, and frustrated. There are plenty of auto shops around Richfield. This is not one I would recommend.

Drove in today w/o an appointment with a nail in a tire. They were quite busy judging by the full…read moreparking lot. They had our vehicle finished in two hours! Wow! Fantastic service!

I took my car into the dealer twice and they were unable to figure out what was wrong with it. It…read morewas an intermittent problem, which i know can be hard to diagnose. Larsen Motors was recommend to me from a mechanic at I different shop (which did not work on my type of car). I didn't have a lot of faith they would be able to fix it, considering the dealer couldn't figure it out. But Larsen Motors took the time, diagnosed the problem and fixed the issue. Throughout the process, they were friendly and took the time to listen to me, two more things i didn't get from the dealer. I had a great experience with Larsen Motors and would definitely recommend it to others.

Auto Repair Service went out of their way to help my son after his car broke down. They even stayed…read more making sure that his car arrived with the tow truck. I am very appreciative and will be returning for future service.

Very professional and honest with their work. I have been with them for over 14 years. Their…read moreservice is awesome

I've been bringing my Honda to Car Care since 2016. I've had routine maintenance work done --…read morebrakes, tires, oil changes, etc. The service and work has always been great. The guys in the front are friendly and helpful. I've never felt pressured to do more work than what I bring my car in for. Recently, they didn't have any loaner cars, so they gave me a ride to and from the shop, which was really kind and helpful. I've always had a good experience and believe them to be honest. And I like supporting a local business.

I used this place twice for my car's oil change and tire rotation needs. It was nearby to where I…read moreused to live, so it was reasonably convenient. I booked my appointments over the phone. The most recent time I booked about a week in advance and was assured they weren't very busy, yet when I got there for my appointment time, all the bays were full with cars already being worked on... My car didn't go in until like 15 to 20 minutes after my scheduled appointment time. Kind of obnoxious. To be fair, I don't know what the going rate for an oil change/tire rotation is in an economy that's constantly inflating like ours is right now. I paid $60ish for the oil and $30 for the tire rotation. I was glad it was under a hundred, but it still felt sorta pricey. I dunno. They do try to upsell you if you've got an older vehicle. This time they asked about spark plugs and "recommended" replacement every 60k miles. I did mine back at 90k so I'll do it again in 90k, thanks. Last time they told me the "previous guys" did something wrong with my tires and "offered" to fix it for $30. I still dunno if I believe what they said or if they just wanted to make another thirty bucks. They also pushed something about my dashboard last time and this time (because they'd put it in the vehicle's records that I'd declined it). I dunno. Can't get a read on the situation. At least when you decline they don't keep pushing, so there's that. I do know that while I wait in the lobby I overhear the chatter of the employees and the other customers. And it seems like they upsell always, or "discover" this or that problem. Like came in for X, so push Y. Some people might be really appreciative or feel like these guys are "looking out for you," so maybe I'm just cynical and have trust issues. It feels like the dentist where you can't disagree with them because you're not an expert, but you also suspect they're yanking you around because they know you're not an expert and no one wants a broken down car or rotten teeth. You feel me? At any rate, now that I've moved, I've found a place closer for my routine maintenance needs and I won't have to wonder anymore, but this review is here for you to decide for yourself. Bonus points for the gender neutral toilet.

Been here countless times, they've worked on every car I've owned. Did a brake job once for half…read morethe price of another place. They always go above and beyond.

This is the only place I will bring my car as they are honest, friendly, and quick to get you…read moremobile again.

Steven's prices are very reasonable. He checks everything. Let's you know when something needs…read moreto be replaced or can wait. I couldn't be happier. Found my mechanic in Minnesota. Thanks again

We were on our way home to northern MN from a weekend in the cities when our car started rattling…read moreand misfiring badly. We pulled over as soon as we could which happened to be in Hugo and found this place online. We got the car in and the owner was able to fully diagnose, quickly order parts to be delivered, and completely fixed our issue in hardly more than an hour when we were thinking we would have to rent a car to get home, or get a hotel for the night. Unbelievably good service here, would absolutely recommend it.