Jan Aukerman of Aukerman Auto & Tire performed emergency service for a car I was using on vacation…read morein July of 2023. He diagnosed and fixed the problem which allowed me to continue enjoying my last day of vacation and drive safely to Indianapolis International Airport. He was cool-headed, honest, and professional. Mike Fatula

Think small town. Think Moms and Pops…read more Think your neighbor's uncle's friend. Think no frills. Now picture a frantic redhead tromping around her car on the side of a country road in heels only to find she has a flat before making her way back to the city for an early meeting. Quite the contrast, huh? Aukerman's you saved the day with your simple, get shit done approach. Within a half an hour of my call you arrived to air up the tire to help me make it to the shop and an hour after that I had a nail-less car and was back on the road westbound. All for $28. I couldn't be more thankful that this morning speed bump didn't take place on the side of the interstate.

Went in on Black Friday to purchase a vehicle. The person I spoke with over the phone was fine…read more I'll withold people's names for now. Once I got to the store I spoke with another sales person who ended up selling me one of the cars I was looking at. I worked with him and another guy to complete the sale. They were all great, and easy to work with. My situation was unique, given I was from out of state visiting family in Indiana. Before I made any deal on a car I asked if it would be okay that I mail the title for my trade in once I return to my home state. They assured me that was fine. After agreeing on a price, I paid a $1000 deposit because the car I purchased had some scratches they agreed to fix before the sale. I would be able to return Monday to finish the paperwork and get the vehicle. I returned Monday with a money order to purchase the vehicle. At the bank it had slipped my mind that I had already paid a deposit, so I ended up getting a money order for more than I had left to pay on the vehicle. When I took it in we realized the error and they told me they would just write me a reimbursement check that I could pick up the next day. I went in on Tuesday to pick up that check and it "wasn't ready" but they promised they would have it ready the next day. Instead of wasting more time, I waited to go in until Thursday. When I went inside Thursday I encountered John. John came to speak with me and asked me about the title situation. I told him that it would be mailed when I got home the following Tuesday, as had been discussed verbatim before I made the purchase. John decided that instead of issuing me my refund check as promised, he was going to hold it hostage until he gets the title the following week. I don't have an issue with that agreement given the circumstances, but I had 1.) already been told I could pick up the check each of the past 2 days (and wasted time and gas driving back and forth to the dealership) 2.) he only had the leverage of the $833 he owed me because I accidentally over payed for the car John continued to try to get me to point out specific people who had made the agreement with me so he could chew them out instead of taking ownership and keeping his promise like a true leader would. Instead of pointing fingers at his subordinates I'm planning to bite the bullet and just send the title before I get reimbursed the $833 that they owe me. With that being said, this dealership doesn't deserve better than its 3 star rating when someone like John is calling the shots.

Just bought my second Hyundai, first one in Noblesville and now 5 years later At Hubler Hyundai in…read moreMuncie. Three stars for Noblesville and Five stars for Muncie Hubler Hyundai. After my experience in Noblesville I was totally surprised by my experience in Muncie. I have bought several cars in my Seventy years of life and this was the easiest and less stressful than any of the rest. Our salesperson Jonathan Carlson was so courteous and helpful. Helped us decide by bringing in the two versions of Hyundai we were interested in a placed them side by side and went through the differences to allow us to choose what fit us best. Dealing for price was also a good experience. They did not try to low ball me on the trade in like the last one in Noblesville did. I knew what my car was worth and they met it which surprised me. Jeoff in financing also worked hard to get the deal I could live with. Would definitely recommend if looking for car.

I recently purchased a Honda Ridgeline from Sinclair Auto, and I couldn't be happier with my…read moreexperience. Rick, the owner, truly bent over backward to make sure I was taken care of and completely satisfied with my purchase. He even sent me home in a vehicle while he made sure my Ridgeline was exactly to my specifications. That level of customer service is hard to find these days. The truck itself is amazing -- especially the radio system, which I absolutely love! And I have to say -- someone needs to go buy that Durango he sent me home in because it drives great and has Beats brand speakers that sound incredible! If you're looking for a dealership that genuinely cares and goes the extra mile, I highly recommend Sinclair Auto. I love my truck and am so glad I chose to buy from Rick!

Great people! Love my new-ish car! Would definitely recommend Sinclair Auto I will be looking here…read morewhen I need another car!

Fantastic service. I walked in and was greeted with smiles and tons of help and service. I will be…read moretaking my car there for all of my car service needs. Thank you Jim's Automotive.

This is an awesome auto shop! They sold me a nice 50cc Scooter for a good price. The guys are all…read morereally friendly, and they can help you with anything you need. I love my moped, and I'm so thankful for a place like Jim's Automotive!

Very nice staff. The car I bought was very clean and as advertised. Buying process was good. Worked…read morewith me to make a deal we both could agree to.

A number of years ago, my brother's Chevy Cobalt broke down, and our regular mechanic couldn't fix…read moreit, so he suggested the Chevy dealership. Big mistake. For one thing, they called us the next day, telling us the key was stuck in the ignition and they couldn't get it out and would we want them to fix it. Anybody who knows how to use Google knows that there's a little button underneath the column that you press to remove the key (which our mechanic knew). The next day, they called telling us there was a problem with the starter. There was no issue with the starter when it was at our regular mechanic. The starter being burned out happens when the starter is over-cranked. They wanted to charge us to fix the starter in addition to trying to figure out the other issues. Luckily for them, my brother is paperwork averse. If it had been me, I would have talked to the BBB. He ended up selling the vehicle to the junkyard. If they were hoping he would buy a car from them, a snowball has a better chance in an active volcano.

Andrea Taylor and Cheyenne Fordyce collaborated to deliver right to our door the last few items we…read moreaccidentally left behind in our trade-in. This was a great example of the service and courtesy afforded my wife and me throughout our car buying experience. Even though it's about an hour drive from our home to Kia of Muncie, the dedication to excellent customer service causes me to plan to take our Sportage Hybrid to the dealership for future service. Cheyenne was so good to work with through the sales and delivery process. I recommend him to anybody looking to buy a new Kia.

I discovered Kia of Muncie through the Costco auto program. I have purchased quite a few new…read morevehicles over the years but my experience here at Kia of Muncie was the smoothest and most pleasant out of them all. I had decided that I wanted a Kia Telluride, and test drove one at a Carmel Kia dealership. However, I was told the price would be $5500.00 over MSRP. I also didn't care for the high pressure sales tactics at that dealership. So I left, and logged in to the Costco auto program to find another dealership. Five minutes later I found Kia of Muncie on the Costco auto site. I submitted a request and just a few minutes later I received an email from Lucas Boehm. We exchanged a few emails, and then after one short phone conversation I had ordered my 2021 Kia Telluride. I can't recommend Lucas highly enough! He promptly responded to each of my emails, and emailed me regularly to keep me informed on the progress of my vehicle. When I picked up my vehicle the financing process was simple and straightforward. I feel that I was given a very fair price on the vehicle I traded in. In the two weeks since I purchased my Telluride I have been contacted a few times to make sure everything was going well and to ask if I had any questions. I paid $6,600 less for my Telluride at Kia of Muncie than I would have paid for the same vehicle at the Kia dealership that is practically in my back yard. No joke. Well worth the 50 minute drive, wouldn't you say Very, very, pleased with this entire process. Highly recommend Lucas Boehm and Kia of Muncie.

I just leased a new vehicle from Sam Pierce Chevrolet. I was greeted when I got out of my car…read moreimmediately by a salesman named Shane Finnegan. He was helpful without being pushy. He was very knowledgeable about the car I was interested in and ended up leasing it that day. The whole transaction along with prepping the car and getting it ready for me to drive away in just a few hours. I would highly recommend this dealership.

Horrible and the email link to Sam Pierce himself does not work and theres no other contact info…read morefor actually him and his facebook does not allow new requests, probably because he knows how horrible his mechanics are.