We called K & R to say we were interested in a car and Teddy answered and invited us to see it…read more They were really busy when we got there but we were greeted immediately by several friendly staff and while Teddy was on a test-drive, he had the car ready and already started, so we could look it over. As soon as he became available, he ran to us and was very friendly and knowledgeable. From that point on, he did everything he could to answer our questions and m ake us feel comfortable. My test drive with him was a great time, as he is friendly and fun! Best car purchase ever and I'm 61 (don't know how many cars I've owned, but it's a lot). I highly recommend Teddy and will go back to K & R again If I ever need another vehicle. Oh, I love the car! It was a fair price and though we went to 2 other auto sales, I'm glad we shopped at K & R in Auburn, ME.

Had a really great experience with both Ron and Kathy, they was reasonable, fair, respectful on…read morepricing on the vehicle that I purchased. Would highly recommend them if you're looking for a used car to purchase!

I've been fighting for so long to get my title and registration I had to call…read morelawyers and the police. After months (November) they barely just CREATED a title the end of March and now changing their tune and saying none of the delay is their issue and providing contracts and paperwork for registration wasn't their responsibility (despite me confirming many times the process and what if anything was my responsibility, speaking also to the company they process registration through whose processor said they were unresponsive). GM is never available to speak with. Now today the title clerk just hung up on me?!! Shady and highly illegal that it's taken this long and I'm expected to make payments on a car I haven't been able to drive legally since January.

I purchased a vehicle from them and paid cash for it over a month ago. The title was sent to a…read moredepartment of motor vehicles instead of our address. I have called the dealership and spoke to four different people and not got anything resolved. Basically I've been dismissed because they don't want to deal with anything that has an issue and they've already gotten their money so that's what you call Service after the sale. I would definitely not recommend this dealership to purchase a vehicle. Not after the service I have received after paying cash for van there.

Do not buy from this dealership!!! Read all reviews!!! Cars do not run soon after buying. They…read morewill lie to you and will not help after they screw you!

If I could give this company 0 stars, I would. We bought a vehicle from them and before doing so,…read moreasked for certain things (knobs for the radio, carpets for the car because they didn't have any, a navigation disc and an extra key and remote because it only came with one). They said they would do all of that for us. After purchasing the car, my husband put gas in it and it wouldn't start. We told them about that and the power steering issue. They said they would fix it. Mind you, we also bought a warranty plan through them for $660. Come to find out, the water pump and power steering need replaced. Warranty does cover it but they only paid $249 for the warranty. When I called them about this, they said that they up-charge the cost of the warranty in case they need to fix something. They did get us the $2 knobs and a burnt navigation disc that didn't work and completely wiped out the radio and it had be reset. No carpets and they told me that they would have never told me they would pay for an extra key and remote and asked if I had it in writing. No, I didn't, because I took their word for it. Ron, the owner doesn't stand by his word and I would never send someone to him again.

Took my car in for service. They told me the transmission was bad. The vehicle had one of those…read morewarranty's they sell you when buying a used car. I suggest you don't waste your time or money. So the first thing that happened is the cost GM OEM transmission is 4900. The warranty company called me and said I was going to need to pay 3k because All American was up charging. I called and asked why and the answer I got was it's called doing business. I dropped my car off February 24th and now it's April 11th and nothing has been done to get me back on the road. I'm picking my car up today and taking it to Sam Pierce Chevrolet in Daleville. I'm still flabbergasted that they were trying to over charge me and when I called them out I get punished. I will never buy anything from All American and I will never bring another vehicle here for anything.

Only giving one star because I can't give zero! I purchased a vehicle in September and they did not…read moregive me a title. They say they use a company called VITU for all title transfers and charged me for this company's service. It's been almost 90 days and I still do not have a title. I told them I did not want to pay for VITU service but they said they have to. The salesman said he would have the sales manager call me and he never did. no one at the dealership will return my calls. Buyers beware of shady transactions and illegal sales of a vehicle without providing a title.

I am retired after having spent over 40 years in the automotive retail industry. I believe that…read moremany years in the industry gives credibility to my experiences which I had with dealers all over the country since I had national responsibilities with a manufacturer who will remain nameless. Victory Honda in Muncie is the epitome of a dealership that meets and exceeds the expectations of potential buyers and/or parts and service customers! We do not live in Muncie but all our family's Hondas are not serviced anywhere but Victory due to the excellence of the service and parts departments. Every individual with whom I've had contact at Victory sets the mark for professionalism and customer satisfaction! Want or have a Honda? Be good to yourself and visit Victory Honda for all your needs!

Buyer beware! I bought a used van from Victory that came with a 5000 mile warranty. We were getting…read moreexhaust fumes in the van so I took it back to get taken care of. After 3 different trips, they were unable to fix the problem and inferred I was imagining it. I got under the van, found the issue and spent quite a few hours fixing it myself. I couldn't continue to breath the fumes. When I bought the van from them, they gave me a nice clean Carfax report. However, they gave me a report that did not include significant engine work they had done AFTER the report. If I had known I would never have bought the van. I won't deal with them again and would suggest you not buy a used vehicle from them no matter their "warranty."

I have to admit, I had originally posted a review with a one star because the car company would not…read moreupdate me on anything, however after talking to Christy at the Muncie location I feel a little better knowing my car is almost fixed. Christy had an unpleasant experience to begin with my attitude. I apologize again Christy. She's the only one that made this inconvenient situation better. I forgot she is off on Tuesday and was a little flustered but then I remember she told me that. Anyway, She has kept in more contact with me than the Anderson location ever has KUDDOS to Christy. So, because of her, I changed my review BUT only for the Muncie Location. I think I will call her from now on and have her talk to the Anderson location for me.

My daughter bought a car from Mom and the right passenger side tire was very wobbly so we did a…read moreu-turn and went back to millennium and he told her that he would drive it and see how wobbly the wheel was. He drove it 30 seconds swore up and down the wobbly tire was all in her head so she went ahead and headed to Tennessee to see her dad and grandma and they hadn't even got out of Anderson when the tire literally flew off of the car. Literally flew off! She had to buy a new tire had a big old dent in the tire well from where the tire that flew off hit the car itself before bouncing across the interstate and when she called them back, they said that was her issue they checked it out and it was just fine so basically they said just deal with it. They are liars they are thieves and they know they sell crap but they won't tell you that they selling you crap. All they want is your money and to get you off a lot so when the car breaks down where you can literally do a u-turn in the next parking lot go back and let them know about the issue and then they lie and say there is no issue. Since they were on the interstate my daughter her husband and my granddaughter could have died due to that tire. I will tell everyone I know never ever ever give them even so much as a dollar for one of those messed up cars.