We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

Can't recommend Casey exteriors highly enough. Their staff is very responsive. They gave me a…read moretimeline on our roof repair, and they stuck to it. They were very efficient and clean. Bill speaks to you like you're a person and didn't give me any run around. Would use them again in a heart beat!

chose this company because of the good reviews and being local, unfortunately that was a bad…read moredecision. Issues from start to finish. technically its still not finished because theres a buckled shingle they were suppose to fix and never did or the numbers we discussed over the garage door that were never installed. but I'm not surprised since they don't put the gutters where we talked about. plus stains on the driveway, removed a garage door seal, didn't tell me, then when I figured it out from the freezing garage, i was responsible for getting the 16' piece of material For an exterior company because they don't deal with garage door seals. not to mention the generic receipt for spending 38 grand. no break down on materials or labor and no tax. Just a bad experience all around.

The owner and installer were knowledgeable and professional. The communication was good. We love…read moreour new door and would recommend this company. They did a great job.

We totally appreciated the crew showing up early, with all necessary materials, supplies and they…read moreeven wore mask-Great! They worked quickly & double checked their work & asked my opinion b4 they cleaned up the entire work area/perimeter of all work debris. I love each window & door installation on our rental properties & our personal homes. We were a referral now we refer our friends & family!

I had a storm window sash glass that was broken due to a rock while cutting grass. I further…read moremangled the sash trying my own fix to no avail. Since the type of window has long been discontinued, I couldn't find anyone in the St. Louis area willing to fix it without a total window replacement. J & J not only offered to take a look but was able to reassemble the sash with a a new piece of glass! They saved me from a bind for sure! Everyone was very friendly and helpful and I couldn't be more thankful. We have a window project planned in the next 5 years and will definitely be keeping them in mind!

We purchased 2 doors from J&J Window Sales in 2017. The first door that was installed - Alliance…read moreSliding Patio Door. Issues: The seal was not applied properly and a lot of water leaked in the basement after we had a hard rain. J&J did assess the damage and paid for damages through their insurance. The lock on the handle also did not work but J&J did finally fix it. The second door we purchased - Therma Tru Fiber Classic Mahogany was for the front door. It was sold to us from J&J Windows with the intention that not much maintenance would be needed because it's fiberglass and not wood AND it had a 5-year warranty. This product has been ABSOLUTELY TERRIBLE and J&J has NOT stood behind the product they sell. We have had issues with this door and door frame less than 1 year after it was installed. We notified them as soon as we noticed the issues and at that time, paint was peeling around the door frame and the door was already starting to fade. No way should it have faded this quickly. They sent a painter out MANY times to try and fix the door frame and it still looks terrible and paint is still peeling. They SAID they re-stained the door for us but they NEVER did and after checking their records again they discovered they never did re-stain the door. The picture of the house is what the door looked like 1 month after it was installed, which was very nice. The other images are after 1-2 years after it was installed.... TERRIBLE!!! We spent thousands of dollars ($$$$) and now J&J Window Sales (or even Therma Tru) are not willing to fix the door frame or the door! Their final email/comment to us was that they were sending us a door stain kit so we could do it ourselves or have someone do it for us, and they made it sound like they were doing us a favor because the kit usually costs $140. SERIOUSLY??? Do you think this is good customer service??? I am embarrassed that our front door looks so awful. The least J&J Window could have done was send someone over to re-stain the door and at least do something to fix the frame. They just gave up! We have been extremely patient through this process over the years. They said the door must receive a lot of sun.... No kidding... It's a front door!!!! THIS IS HORRIBLE CUSTOMER SERVICE AND WE ARE VERY DISAPPOINTED CUSTOMERS! We will NEVER refer ANYONE to this company!

New Garage doors and openers…read more Great doors and installation. They were friendly and knowledgeable of there products and were a good value. We are impressed with the quality of the Amarr garage doors we choose.

They provide service based on zip code if you live in a black neighborhood they are not coming out…read morewill have you waiting .Very disappointed

We just had several windows replaced by Windows, Doors & More at our home in the St. Louis area…read more To say we are pleased with the result would be a vast understatement. Dan carefully walked us through the many product and pricing options and explained trade-offs with each - in an informative, no-pressure way. His advice was invaluable and we are just really pleased with the outcome. The installation process was efficient and with care and attention to detail. All done in less than a day. So, a resounding recommendation to Dan and his team. Great job - thank you!

Had Chaney install a Provia front door on our home. Fantastic job. Greatest company in st louis…read morefor windows and doors. House looks like a million dollars . Will easily recoup cost plus some when we sell . Stay away from big box stores with there terrible installers. Can't say enough good about this company.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

Had a very large window replaced. they did an excellent job excellent crew and cleaned up very well…read morelooks great. Very happy with their services.

I tried almost all the replacement window companies, but Window World provided the best bid for my…read morepurchase. Excellent installation, and professional installers. Absolutely recommend.