There are few businesses that receive over 4-stars on Yelp. The reason for this is because most people who review things tend to skew heavily towards one opinion or the other; e.g., they will review something if they really like it or they really don't like it. How many people go somewhere, have a completely average - acceptable but not great - experience and still review something? What this means is that the best businesses go over 4-stars because they did so well that very few people rated them 1-star or 2-star. They were consistent enough in their excellence of service to minimize the negative experience reviews to almost nothing. That's a quality business.
Minas Shoe Repair is one such business, and they are at the absolute top of their craft. I have somewhat of a minor passion for men's shoes, owning many pairs from many quality companies such as Alden, John Lobb, Sutor Mantellassi, etc. and I would trust these guys with any repair, any time, no matter the degree of difficulty.
Here's my story: like an absolute fucking idiot of the highest magnitude, I wore a pair of Paulo Scafora loafers on a family trip to Italy. I guess I thought it was somewhat appropriate to let this particular pair of shoes set foot once again on the country of their creation - and specifically, the Neapolitan region. However, I happened to be caught in a heavy downpour on one particular day and the loafers were absolutely, completely soaked through.
I did what I could to mitigate the damage, but it was already done. While quality leather shoes will be ok getting a little wet in my opinion, they will still suffer greatly when completely soaked through for a prolonged period of time - something they absolutely were not designed for. Upon my return to the glorious United States of America, the shoes had developed a noticeable squeaking. In a good pair of shoes, this is a fairly bad sign - that means you did enough damage to them to overcome the high quality construction and separate parts (most likely in the sole) that were once completely sealed together, causing them to constantly rub against one another (hence the squeaking).
In distress, I took this beautiful pair of shoes to Minas on a Friday. I demonstrated to them the damage and pinpointed where the squeaking was coming from. They immediately proceeded to rip off the insoles and show me where the water had ruined the inside and simply told me to come back on Monday. When I did, I found the shoes were 100% fixed and in perfect condition. I was astonished they were able to work so quickly - a one business day turnaround. They had replaced the shank and welded it through to the bottoms of the soles. This solved the problem completely and my shoes were good as new. Incredible testament to their skill.
The price was also insanely reasonable - just $20 for the repair. I got a nice shine as well for just $3. Normally I shine all my own shoes, but the price was great and the products they use are top of the line. The guys here were extremely friendly as well. Both times I went it was two older European sounding gentlemen, one skinny and one not so skinny and chain-smoking. Both are extremely jovial and knowledgeable, seemingly each born from the womb wearing a pair of bespoke shoes - that's how much experience they have. Fun guys to shoot the shit with and talk about shoes if you like them - absolute experts at what they do and know all that there is to know. The overall place has a great yesterday year feel, like a relaxed family business where the passion is in the blood. The absolute opposite of a modern, corporate money-first environment.
Overall, this place is worth commuting from almost anywhere if you have a nice pair of shoes that you want fixed up. A top recommendation from me, and without any reservations whatsoever. read more