Call for a cab on hold for over 20 minutes no one ever answered what a piece of crap companyread more

The taxi was a no show for pick up when our family was catching a plane. This was very stressful…read moreand when I texted to ask where the driver was, they said he was running late. I cancelled the reservation and ended up having to park at the airport. The driver gave no apology. This is an unreliable taxi service.

Pretty unreliable, scheduled an early ride and they never showed up for the scheduled time. Called…read moreand they kept saying they were looking for a driver. The entire system is automated so you really have no idea if you're getting someone or not. There is also nothing keeping them from overbooking. Ended up having to drive and spent a bit more than expected on long term parking. Would have been really bad if we didn't have a backup plan. Not worth the hassle, stay away if you can. It's pretty clear why Uber and Lyft are successful when this is the competition.

I ordered a cab from my apartment to the airport a few weeks ago, It was scheduled and confirmed as…read morea 4:15 am pick up. By 4:20 I got concerned, called and no one answered. Automated message said my cab was on the way. At 4:30 I took my car and ended up paying over $70 for parking fees and almost missed my flight. This company is awful Never even received a call from them explaining their failure.

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

Reno-Tahoe is really the best. Don't let a cheaper company ruin an otherwise good travel day!…read moreEdgardo arrived before time-always a relief! These drivers are highly trained in all aspects of driving and customer service. A wonderful office team keeps things running smoothly and communication was excellent.My deepest thanks and appreciation for such a great group!!!THANKS!!!!

Amazing experience from booking with the sales team- friendly, accommodating and on call 24 hours…read more Our driver Brian was top notch!!! Very knowledgeable, professional and excellent driver. Brian is also a great photographer They created a memory we will never forget

Great service! Our plane was late getting in and because Mark kept on top of all our arrival…read moredetails, there were no additional delays; he was there when and where we needed him! Fabulous communication throughout the service and his attention to every small detail was appreciated after our long flight! Definitely our go-to airport service from now on!

From the owner: We provide an unparalleled level of concierge service to all of our clients. We take care of the…read moredetails, providing a discreet and professional journey. Our focus is to provide a safe and secure trip to your destination every time. We like to say “We elevate service”

I use this service monthly for transportation to and from my eye doctor. I have had several…read moredrivers and I find them all to be careful drivers, they are consistently on time at both ends of the trip, and they are very friendly and helpful. I have been exceptionally pleased with this service.

not trustworthy canceled on us the day of the event and that is super unprofessional really…read moredisappointed with my service .