The service and staff were friendly and professional. That…read moresaid, I was extremely disappointed by the service fee. I chose this company specifically because they're local--I live less than 3 miles away--and wanted to support a small business. However, unlike other companies that offer free estimates, I wasn't informed about the service fee beforehand, and it came as a surprise. That lack of transparency was frustrating. While I accept some responsibility for not asking, I believe upfront disclosure should be standard practice. *UPDATE After reading my review, Taylor Plumbing reached out to kindly explain their billing process. I was not overcharged. From what I understand, they use a flat fee for the first job and a lower additional fee for each job after that. They were professional and respectful in clearing things up. My only suggestion: take a moment to listen and make sure you understand the pricing policy before the work begins.

We had a drain backup after Thanksgiving. Although a two man crew came out later that day, the…read moredrain backed up again within a week. They were here half an hour and charged $230. Apparently they did not run the auger all the way to the septic. They certainly did not check, never looked at the tank. When the line backed up a second time I requested someone come out. I was told they were booked and it would be days before someone could get there. I spoke to young Mr. Taylor. He was unapologetic, had no empathy and was down right arrogant and antagonistic. I told him I would not use or recommend Taylor Plumbing in the future. His reply was, "You go for it buddy."

I will definitely recommend Pryor Mechanical for any job and would hire them again. If you have…read moreany questions please feel free to contact me personally at mlcrites@msn.com.

From the owner: Plumbing service & repairs, backflow preventers, water heaters, boilers, water softeners, drain…read morecleaning, video inspection, new const., pump repairs & installs, gas piping, fire hydrant repair

SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

We were in need of needed a new toilet installed and the one removed and reinstalled in a new…read morebathroom in the lower level before company arrived from out of town for Thanksgiving. I called Jason at 8:00 and he arrived at 10:00 and he and his assistant had the job completed by 1:00. They were very efficient, professional, and courteous. I highly recommend Jamison Plumbing.

I had an appointment with Jason and he did not show up. I contacted him a 1/2 hour after my…read moreappointment time. He did not respond until 1.5 hrs. later saying he recalled the appointment but was working on a gas leak. Ask him to come the next day. He said no it would be a couple of days later. Asked which day and time. He never responded. I decided to call another reputable plumber and informed Jason I would be contacting another plumber. He responded then but did not apologized just said he had worked until 11:30 pm for the past 3 days. I do not understand why he did not communicate with me. He had my cell and email. Finally apologized when I told him my time was valuable too.

at price | $2,000+ I am so highly pleased as a customer…read more My new furnace and HAVC was installed today by the technician Kyle Harris and his co-technician. They did an amazing installation and cleaned up and took away my old furnace and HVAC. They were very professional, knowledgeable and answered in detail all of my questions. I highly recommend Anthony's Plumbing, Heating & Electrical. Also, as a ASAP member the process was so easy and the installation was next day service.

This was, without question, the worst customer service experience our family has ever had…read more We trusted Anthony to install, maintain, and service our HVAC system for years. In September 2023, our AC was diagnosed as low on refrigerant, and we paid $463.51 to have refrigerant added. No leak search was recommended or documented. Years later, when we formally complained, Anthony admitted in writing that a leak search should have been offered. Unfortunately, by the time the problem resurfaced in 2026, major components were no longer covered the way they would have been had the issue been properly investigated earlier. In July 2026, Anthony again charged us to add refrigerant. Five days later, our entire system failed. We hired an independent certified HVAC technician who spent over four hours evaluating the system and identified multiple issues, including that it had been overcharged with refrigerant. While he could not definitively say that caused the compressor failure, he explained that an overcharged system can place significant stress on a compressor. What disappointed us most wasn't just the HVAC work--it was how the company handled the situation afterward. We experienced conflicting information from different employees, canceled appointments, and repeated communication problems. We tried to resolve everything privately through detailed emails and documentation before ever considering a public review. Although Anthony acknowledged that a leak search should have been recommended in 2023, they denied reimbursement. We also requested the HVAC Manager's documentation supporting their decision, but that request was never answered. After exhausting every reasonable effort to resolve this directly, we filed complaints with the appropriate consumer protection agencies and shared our experience publicly so other homeowners can make an informed decision. If you're considering Anthony, my advice is simple: get a second opinion before authorizing expensive repairs or replacing your HVAC system. Keep copies of every invoice, every email, and every recommendation. Based on our experience, we cannot recommend Anthony Plumbing, Heating, Cooling & Electric.

They did a great job installing my kitchen cabinets. It was awesome. The price also is good . I…read morewould definitely recommend them to others

Absolutely NOT!! Jason is a complete Liar and did not install a railing that I asked for!!! When he…read morearrived I said that's not what I asked for or even the pictures I sent you. He stated well I'll put up a little of it and you can decide. He did not do a little and come get me he did the entire job!!!!!!! I told him that is not what I asked for! He stated he would purchase the correct materials and redo the job and I said OK and the when I sent him a text he said I threw him off my property and that I called him a con artist,( never used the term in my life) and he stated I will not be coming back and I will not give you a refund.. I didn't ask for one!!! I asked for the job to be done correctly! This guy is a liar and a joke!!!!!!!

Service on the front end as well as the technician was excellent. They diagnosed the problem and…read morefixed it. I'm very pleased with this company. Highly recommend.

I called at 7:00 Monday morning and set up their earliest available for the following morning at 8,…read morebut asked to be called if they had a cancellation. Within five minutes, they called me back and someone was at my house at o'clock. Fixed the problem and was done by 9:30. James and Matthew were very professional and knowledgeable and the charges were reasonable.

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

Don't use Mission Plumbing and HVAC:…read more Have had 4 techs come in the last two weeks from Mission after the system de-iced and started cooling again. Today was another occasion and after 3 1/2 hours I called Mission to verify they were coming and they said "45 min". In the meantime I called Anthony Plumbing and HVAC and they showed up shortly thereafter. I know HVAC from my father and am an engineering graduate. The previous 4 times with technicians from Mission Plumbing and HVAC Put refrigerant gauges on the system, took the reading and said "good to go". No actions actually performed. I bought the monthly service plan even though I Couldn't be more disappointed with the tech's knowledge and skill. A gentleman from Anthony showed up and took the time to understand the issues and actually fix the problem by doing this: There are issues before the unit freezing up initially I suspected a blower intermittent failure, but then after kicking it on and checking everything else downstairs with the furnace noticed that the stage 2Y2 was not hooked up for the cooling side, as there is only a single stage AC outside, but the wires were not transversed for high Cool for the low stage due to it being only a single stage. It should've been swapped during the install. It was not. I was able to switch the wires on the board so high Cool is engaging as soon as AC starts and pressures and temperatures look great we are nowhere near freezing vapor saturation is sitting right between 45 and 46 because it is warm in the home temp drop is sitting between 18° 17°. It should be more down to 15 to 16 but it's because it is warmer in the home. We're gonna have a little bit higher temp drop airflow is good static pressures within 5.5 inches of static column inches of water column static airflow is doing very good filters. Good dampers are open shutting basement dampers to push more air upstairs. Refrigerant pressure is outside are looking good. Everything is dead on at this time.