If I could give zero stars, I would. I have never attempted to seek help for my mental health and…read morethis is my first time. The easy part was getting on the schedule and giving them my card information and then after my first appointment with Carolyn love which was four Fridays ago. It has just been a runaround. At the end of my initial appointment the therapist told me that she would put me on the schedule for the following Friday. We agreed on a time that worked that Friday came and I never got a call. I called the following week asking for another appointment again. I was left with no one giving me a call these next two Fridays so I've gone a month without help and it was something and it is something I feel that I desperately need you are dealing with people's mental health, and the fact that I was so neglected and uncared for really hurts my heart and I hope I'm the only person that has experienced this with this business. I sincerely hope you guys learn your lesson from me and please do better because I know if it was somebody more sensitive than I there could've been worse consequences for the neglect.

I love brainpower wellness! They have helped me better my life in so many ways. Samir is the best!!read more

if you're debating trying TMS, this is your sign to just send it!…read more i've battled depression, anxiety, and suicidal ideation ever since i was in elementary school. i truly thought there was no hope at the end of the tunnel since SSRI's didn't help me either. my boyfriend had done 2 rounds of TMS before me and strongly encouraged me to try it, sort of as a hail mary, so i found anew era through yelp & set up a consultation i had an initial convo with doctor john. i never saw him again after that, but he essentially screened me to make sure i'm a candidate for this process. after getting approval, i did run into some insurance issues that delayed starting for a few months, but i don't blame anew era for that at all. in fact, they were giving insurance constant pushback and keeping me updated pretty much the entire time, even though this was around the holiday season my main technician was sara. she is AMAZING! nailed the placement of the machine every time and kept up with my life every time i came in (i didn't get to say bye during my last sessions so sara if you see this, thank you for everything & if you ever want a tattoo, please let me know :-)) at the end, they gave me a folder with a sweet card and a printout of my (decreased!) scales. they said i'm welcome to come back if i need it since, for some people, TMS isn't a one and done kind of thing it won't completely cure your depression and anxiety (i'm still coming to terms with the fact that nothing really ever will), but it'll do a damn good job at helping you manage it

I've been doing sessions of TMS for the past 5 years or so in the Costa Mesa office. When the…read moreoffice moved to the Newport Beach location, I was happy. It was closer to me and much more room in the office spaces. I've always had a feeling of being able to talk with them on a personal level (Basically me talking about me and my up to date drama) and on a mental health level. The associates in the TMS office have been good with communicating with me and my medication manager. If there was any conflict with my schedule, they were always very helpful and accommodating with rescheduling my appointments. Any issues on placement of the TMS machine on my head have been resolved because I have a sensitive pain threshold. They've always been patient with me and vice versa. I like how they have a tv in the room as a distraction so the time goes by quickly since it isn't a comfortable process. The level of care has always been (and will continue to be) high. Personally, I haven't felt a need to schedule TMS sessions for a while now but my past experiences have always been great! 10/10 would recommend :) My medication manager, Stephanie Levine (Manurang) has always been super supportive and friendly. She's in the Orange location and we do Zoom sessions, which is very convenient. I've been a patient in the office for 5 years and only had a problem with John, the medication manager ( I forgot his last name at the moment). I think we didn't see eye to eye in my medication therapy, but he was always friendly. I know my body and have been on medication since '13 with a different office back then. I'm very familiar with what medications I benefit from and don't. I was diagnosed with Bipolar Type 2 with a different doctor when I lived in Ventura County. The diagnosis is still the same even though I switched doctors since I moved. I'm happy with their treatment and services and will recommend 10/10.

Dineen is the BEST! I was having some 'personal issues' that needed some 3rd party guidance and was…read morelucky enough to have a friend recommend Dineen. She is friendly, understanding, knowledgeable, and supportive. She also has a very comfortable 'laid back' demeanor that made me feel at ease right from our first meeting. If you are need of personal, marital, or family counseling of any kind, I highly recommend Dineen.

Dineen is not only an incredible woman, but amazing at what she does as well. I came to her in one…read moreof my darkest hours, and her guidance helped me pull myself out of my situation. I met with her earlier this year, and it is now October and I still cannot stop thinking about how grateful I am for her! She even came in on her day off to see me when I needed it urgently. Not even an emergency, I just needed to talk very badly, and she came in to her office for me personally. This is what sets her apart. She truly cares. Her aura is laid back, welcoming, warm, understanding, empathetic, and nonjudgemental. I am extremely lucky for her service and I obviously could not recommend her more!

I reached out to this center looking for guidance in a very stressful life situation I knew I…read moreneeded professional help with. I had been to traditional psych therapies a few years ago. In fact, it was 3 years of therapy that, looking back, really on helped me in the first month to deal with the initial reason for seeking help. I which I would have known about Self Help back then and probably would've saved years of therapy that was going no where. From my very first session with Nancy, I felt there was real progress. I got insight to my learned behavior from past experiences and how that affected my reaction/connection to the world around me. Both my internal and external reactions continued to shape the present experiences that caused continued fear and guilt that was paralyzing. I wasn't myself. But with Nancy's guidance, I learned more about my internal processes and that understanding empowered me. Through each session and "homework assignments" I gained new confidence and regained control to bring about a positive behavior change that allows me to enjoy myself again. I also brought my adult son and my husband to these sessions and it has helped them as well. Also, although these sessions were not covered by my PPO insurance I was able to get reimbursed through my Healthcare spending account which is a huge plus. They are very punctual, professional, and responsive. Though sometimes they don't answer the phone right away, they usually respond within the hour when I leave a message. They are very clear about their no show policy at the first visit. They are respectful of your time and they expect respect for theirs as well. I've been to over a dozen sessions and never waited more than 5minutes for my appt. I've had to reschedule twice and never got charged a no show fee because I notified them at least 24hrs in advance. It is a professional practice for excellent self help therapy.

I had an appointment for couples therapy at 6 PM. My partner had a sudden work emergency, so I…read morecalled to ask if I could go in alone. No one answered, but I got a call at 6:11 saying I could still come if I arrived by 6:30. I let them know that I had my baby with me so I just had to drop her off at my mom's & I rushed over, got there at 6:28 --no answer.Nobody called to let me know that my appointment was canceled, I waited outside for over an hour and a half , calling repeatedly and leaving multiple voicemails where I clearly sounded overwhelmed and desperate. I never got a call back not even the day after. This place is extremely unprofessional & clearly does not care about their clients, just the money. A simple message saying they couldn't see me would've gone a long way. I was left alone and emotionally distressed. I would never recommend this place to anyone.

I have known Lana for around seven years, professionally and personally. I have observed and know…read moreher insights on a number of subjects. Lana is intelligent, fast thinking, and insightful. She can see through to the real issues involved, which is likely due to her experience in this field. She has a great reputation and has helped people that I know. I would not hesitate to recommend Lana to anyone in need of counseling, or in need of a sympathetic ear to work through issues. She is an open, caring person.

I've known Lana for several years now and she's proven to be very insightful every time I needed…read moreher professional advice in terms of my relationships. She is always trying to get to the root of a problem rather than just treating the symptoms. Lana's style combines traditional approach with implementation of modern innovative methods of treatment. This helps her stay on top of her game and keeps it creative and interactive for her clients. I've recommended Lana to some of my friends and all of them were content with the way she helped them resolve their personal and professional struggles

Had a fantastic experience with one of the nurses named Jorge P. definitely wanted to shout him…read moreout, really guided me through my first time doing something like this.

Today I had an apt. with PA YEA. My appointment was very disappointing…read more Dr. Yea was speaking so fast, her words didn't have spaces between them. I couldn't understand her words. She seemed to have a lack of composure, and today I received poor bedside manner and a complete lack of professionalism. She rushed through everything cutting me off the whole time. She asked if it was possible for me to be pregnant to which I replied. Yes, it's possible, as I had unprotected sex a couple times a week or 2 ago and missed a few days of my BC, so there is a very very small chance, and she asked if I was using birth control after I said that, to which I kind of stared at her for a minute to try to understand what she was asking, and I said yes, I take the birth control I just told you about. she asked what's it called? I told her. she responded, oh oral, THEN SHE Said You weren't using condoms or any other kind of birth control and my response was nooo... and I felt that was a judgy weird question. (I've been with 1 person the last 18 years)and she said well don't you think you should take a preg test ?.. in a condescending tone, which I responded that I do test if I have sex, especially if there's ejaculate that goes into me, I definitely do. And then she continued asking several more times, Don't you think you should know if you're pregnant in a condescending tone and facial expression. "Don't you think you should find out if you're pregnant" to which I replied well it "takes a couple of weeks after you have sex for you to get an efficient test result and I have the date which I need to test in my phone." and her response was "oh that's true." It was very weird. I was surprised at how uneducated, rude, contentious, and condescending she was. She seemed to not remember how pregnancy works until I reminded her, and made me feel uncomfortable by seeming to shame me about not knowing if I was pregnant yet. Meanwhile I've been with the same man for 18 years. But this PA had poor composure let alone decent bedside manner and continued to express her bias. She acted Pompous, shaming the use of medications, xanax and ambien, that I worked really hard to come to the solution of w a medical team, over 4 months cycling through many medications. And I've been successfully using the medications as needed without any negatives for over 5 months. She pushed more anxiety and depression type prescriptions I wasn't interested in taking because my anxiety is circumstantial from a toxic relationship and some harassment, but she jumped right into shaming the use of Xanax and ambien saying they were "just bandaids." A unbiased conversation about medications would have been appreciated more than shaming me in a condescending tone. Briefly mentioning a stimulant can not be mixed w Xanax or ambien, which I was clear on. She tried incessantly to push a daily depression/anxiety medication on me and it became very uncomfortable as she seemed to become agitated. She knew very minimal medical history of mine and didn't want to hear about anything that went against her opinion to push me on meds. SHE WAS Not trauma informed, I explained my CPTSD diagnosis and being diagnosed with SEVERE MEDICAL TRAUMA and AFTER HER PUSHING MEDICATIONS FOR ANXIETY AND DEPRESSION WHEN I NEEDED HELP WITH AN ADHD DIAGNOSES, PLUS HER SHAMING ME ABOUT POSSIBLY BEING PREGNANT WITH OUT KNOWING, AND FURTHER SHAMING MY need/use OF XANAX AND AMBIEN, I NEEDED A MOMENT to walk out of the office to help me process the treatment I was receiving and she was visibly confused AND ANNOYED and even interjected with telling me I would be taking the time away from our session and we only have 20 minutes, to which I replied that's fine. Clearly not trauma informed and that's weird because she works under a psychiatrist. I went in there for help finding out if I HAVE ADHD, and I just needed guidence, maybe talk about medications. I left feeling like a number. I told her we do not have a relationship with any prescriptions because she made me feel very uncomfortable. I told her I have been on a healing journey, and I've found my voice, I respect and appreciate her opinion and thanked her for her time, but I don't agree with it ( needing an ssri etc). And I told her I am uncomfortable and the door is now closed with any and all medications through her. Needless to say, I will never see that PA again. I absolutely did not receive "individualized care and compassion", as the medical director claims about this place. I strongly recommend PA YEA gets some training in trauma and someone to oversee her medication use as the treatment I received today exhibits someone unstable. At the very least she showed a lack of life experience, lack of medical experience and medication bias.

From the owner: Pacific Neuropsychiatric Specialists (PNS) is a leading mental health medical group that provides…read moretreatments for various mental health issues, including ADD/ADHD, depression, adolescent psychiatry, adult psychiatry, medication management, anxiety, psychotherapy, schizophrenia, bipolar disorder, schizophrenia, and dementia. PNS treats patients suffering from trauma, abuse, ADHD, addiction, alcohol, anxiety, asperger's disorder, autism, bipolar disorder, chronic physical illness, conduct disorders, discipline issues, divorce, drug abuse, eating disorders, manic depression, obesity, obsessive-compulsive disorder, panic disorder, parenting, pet companionship, PTSD, pregnancy, postpartum, and more.