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    Mindy M Thompson, DDS

    4.1 (9 reviews)
    Closed Closed

    Services - Mindy M Thompson, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Aspen Dental - Antioch, TN

    Aspen Dental - Antioch, TN

    1.4(13 reviews)
    1.9 mi

    Worst dental experience I've ever had. I went to Aspen Dental at 5300 Hickory Hollow Ln, Nashville,…read moreTN to have my two front teeth repaired. When the procedure was finished, I looked in the mirror and was shocked--one front tooth was noticeably longer than the other. When I politely asked the dentist to fix it, she became visibly frustrated, started aggressively filing my tooth while sighing, and then said, "There's nothing more I can do," before leaving the room. The dentist and nurse were both very unprofessional. When I pointed out that my teeth were uneven, the nurse rudely told me to "spend more money and get veneers" instead. Instead of acknowledging their mistake, they made me feel like I was the problem for speaking up. The only positive part of my experience was the office manager, who was kind, professional, and genuinely tried to resolve the situation. Unfortunately, the attitude and behavior of the clinical staff completely overshadowed that.

    This is the worst service I have received at any Aspen Dental location. They are extremely…read moreunhelpful on top of the passive aggressive communication that comes from them is beyond me. I expect more from a medical facility. I highly DO NOT Recommend! It was the first time I just flat out walked out of a facility even though I was in extreme pain from a cracked tooth. I chose to continue to be in pain then allow these people to touch me. Do better. I recommend this team to train a bit more on how to approach conversations with empathy and start in a place of what you can do for your patients versus what you can't do and then just stand there and stare at someone or just straight up go silent over the phone when your patient asks you additional questions about what CAN you do?!

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    Aspen Dental - Antioch, TN
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    Total Health Medical and Dental Care

    Total Health Medical and Dental Care

    3.1(7 reviews)
    2.2 mi

    Enjoyed GREAT Dental Care at the clinic. Staff at the front were kind and courteous, dental…read moreassisting staff were great, and doctors did a great job! I think I found a dental home. And they have a pediatric dentist there as well, so I can bring my children in for equally great care.

    Very Disappointing Experience -- Respect Your Patients' Time…read more We had a 3:00 PM appointment and arrived on time -- not one minute late. We made the effort to be professional and respect the scheduled appointment time. Unfortunately, we were left waiting 30 minutes in the waiting room, and then another 15 minutes after being taken to the back, for a total wait of approximately 45 minutes. What made this even more frustrating was that we never received a phone call or text letting us know the doctor was running behind. I completely understand that doctors can have unexpected delays and that some patients may require more time. That is not the issue. The issue is communication and respect for the patient's time. If someone had simply called or texted us around 2:30 PM and said, "The doctor is running behind; would you be able to come in later?", I would have gladly understood and adjusted my schedule. People arrange their entire day around medical appointments. Some patients have to take time off work, miss school, arrange transportation, or cancel other plans just to make it to an appointment on time. Our time is valuable too. I honestly hate leaving negative reviews, but patients deserve better communication and professionalism. If you expect patients to respect their appointment times, the office should show the same respect for theirs. I hope management takes this feedback seriously and improves communication when appointments are running significantly behind.!

    Mindy M Thompson, DDS - oralsurgeons - Updated September 2026

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