For as long as I can remember, even prior to moving to the central coast, Lowe's has been my go to…read morehome store, usually having items I need for a home project. Recently, I've had a few above average experiences, where store employees have help load my truck with pavers and concrete border, which was great customer service, but it's the exception. Wandering aisles looking for help can get frustrating, needing help in plumbing and ending up in electrical because there is no one around has caused me to leave the store more than once. Rarely will I visit Lowe's without knowing what I need and where it is, the mobile app has come in handy. Again, that's a lack of customer service, if I have to turn to my app for help. Returns have been very easy, which is nice, using my Lowe's Reward, especially if I no longer have the receipt. Self checkout is hit and miss, if there is an item that doesn't have a SKU and they need to look it up. Even if I present them with a picture of the item and stock number, they still feel the need to look it up. Policy? Maybe but my time is valuable. Overall, if you don't need sale help, the big box store is average. Go in knowing what you need and it's a good experience. Don't go in expecting knowledgable, readily available sales associates.

Darn. Gave this store SO many chances over the last decade since we live close by, but we just…read morecan't in good faith recommend it anymore. At all. The inventory quantity (or location on the shelves) doesn't even remotely match the app. Many products on the shelves are broken - especially bricks, pavers, lumbar, etc. Doesn't seem like anyone monitors inventory or quality control. So unlike other Lowe's we have visited over the years. Good luck trying to find an employee willing to help. Most walk right by and won't make eye contact. Trying to reach someone by phone is even worse. Our most recent (and last!) purchasing experience was atrocious. Waited almost an hour to buy a dishwasher. Ended up purchasing it online since no one would help us (or the three other families trying to purchase appliances that afternoon). Upon delivery the dishwasher arrived damaged so the plumber had to cap our line while waiting for another to be shipped. While we waited, the cap burst, flooding our kitchen & ruining our hardwood floors. So that added a HUGE headache to get cleaned up safely and repaired - and was not handled well by Dominic or other Lowe's employees we engaged with. After THREE deliveries of consistently damaged dishwashers, (over almost two months time) we decided to purchase instead from Idlers. What a difference!! They match prices. They deliver pristine appliances transported carefully and install them with care. Their install team was incredible - truly went above & beyond and made us realize just how low the bar is at Lowe's. Save yourself major hassle by going to Idlers instead. You won't pay a penny more but they will treat you, your purchase, and your home with respect. You actually build a relationship with their sales team and want you to call them directly if any issues arise. We are so glad we found another option. Unfortunately this Lowe's is a huge NO for us. It's worth the drive to go somewhere - anywhere (!) - else.

A true local legend. Helpful staff, good selection, fair prices. Support local businesses!!read more

Seems to never fail. Every time I need something to fix a problem I get it at Blakes. Wonderful…read morelocal hardware store. Experienced and helpful personnel that always greet me with a "can I help you?". You don't get that service at Lowe's or Home Depot. I always stop there to find that one thing that I have to spend hours at the big box stores looking for with no help. Save yourself the headache and shop at Blakes for all of your hardware needs.

Ample hardware supply store, a lot smaller than a Lowes or Home Depot, but larger than an Ace (or…read morelocal Blake's). Pricey, but has a lot of good finds, and hard-to-find tools, bits, and supplies. Generally, I like, but it's not the first place I go to.

This hardware store is very close to home so we do frequent it a lot…read more Today we came in for salt for a water softener, and as we were walking back towards the left side of the store, where the water softener lives we passed a very cute, rustic, looking rocking chair. Eventually after browsing, we made it back to the rocksalt area... And we were met by Chris a manager who said that the salt is on back order, but will be here Friday. Throughout the entire conversation, he was happy, and composed, and extremely helpful. We asked him a question about the rocking chair that we passed and he said it might be on sale. If they don't have that one left in stock, we can actually take that one off the floor. He offered that because we asked for that one, so I didn't have to put it together! He understood why we wanted the assembled one. He ran back to the back room and checked, and the one on the floor was the only one left so we would get it for a discount he said. He checked and then said...said we are going to give you $50 off! We didn't even ask that yet! This made our day as did the thorough explanation about the rock salt being not being available but explaining about shipping rotation that will be happening in the future to avoid depletion of their stock. Next thing Dave walks out to our car and helped us get the chair into the car. " A hatchback". His help is greatly appreciated and again we did not ask for help they just volunteered. The chair is home and happy in its new front lawn location! A great deal and great customer service today! These two gentlemen employees made our day! THANK YOU

They strive to provide the best service and a wide selection of dry and affordable wood for their…read morecustomers. They understand the importance of having high-quality wood that is suitable for various purposes. If you have any specific wood requirements or need assistance with choosing the right type of wood, they know their business

Great people. Cabinet hardware is what I needed. They have a good selection. Also needed molding in…read morelarge quantity. The were able to help me with everything.

Bought a fountain today that we have been looking at for months on display. Team members were super…read morehelpful in getting this giant heavy fountain into our Jeep. They laughed at us thinking we weren't going to be able to get it out, but we had no issue! Wasn't too bad with my only my husband and I! Thank you again for the help, now time for us to do some landscaping!

I rarely leave negative reviews, especially for a store I genuinely enjoy shopping at. That's what…read moremakes this so disappointing. On May 10, we purchased four large garden pots. Two were delivered the following week, but the other two never arrived. After we were told several times before purchase - that it would not be a problem to deliver the other two pots. Over the next two months, we stopped by the store several times, called multiple times, and were repeatedly told the same thing: they're on order, we'll follow up, we'll call you next week. We had to initiate the communicating. Today, my husband called again hoping to finally get an answer. Instead, he was met with a dismissive attitude, the issue was blamed on the corporate office, and he was made to feel like he was the problem for asking about merchandise we had already paid for. Delays happen--we understand that. What isn't acceptable is taking a customer's money, repeatedly promising to follow up, never communicating, and then treating that customer poorly when they ask for an update. The saddest part is that I loved this store, especially the garden center, and intentionally chose to support it. After months of patience and broken promises, that trust is gone. I hope management realizes that good customer service starts with communication and accountability.

Bought lumber and bagged concrete. Jaden checked us out. My back has been giving me problems and…read moreI asked if someone could help us load into our pickup. Jaden said "I can help." He did and I really appreciate that he seemed happy to help and saved my back! Good value/good selection/ EXCELLENT SERViCE!

Bad Install--3 days of flooding from washing machine all over basement floor and HomeDepot is…read more"Closed for the Holidays". I ask if I can call a local plumber. I have 4 appliances and a $25K boiler sitting in feet of water. They say, you can but we won't reimburse you. We MIGHT send you a gift card. I have used this company for my resort--lots of business--for a decade. I will NEVER use them again. It started leaking heavily day after install. I have been waiting 4 days for help. DISGUSTING. Imagine if they caused a fire and said--No, don't call for help. UPDATE: HomeDepot responds to this but not the URGENT Flooding calls. And what do they say: Please fill out a form.

I called two other places looking for oat-blend hay for my rabbits. I was recommended to try Farm…read moreSupply; they not only had it, but they were able to bag it for me and load it into my car. Not only that, they were half the price of what I paid when I lived in LA. I will be back for sure

This is a small Farm Supply location, and very closely aligned with products featured at Tractor…read moreSupply. While it does have a small supply of general "fix it", it everything necessary to run a farm -- thus, the name. It has its place, for sure, but I don't have a farm...so it doesn't fit me.

Harbor Freight, batter up! I've never been to any of your locations, so in PR, this is for all the…read moremarbles. * Well, it's laid out just like a Pep Boys. This is not a warehouse-like setup. * Some names not too familiar with. Power tools: Bauer (Hockey equip?), Hercules appear to be their big products. hmmm. Handtools much of the same. * Toolboxes/chests are US General, and Bauer again. Look decent. In summary, I'm not sure why they exist. Prices are reasonable. But quality, I'm not sure if it compares. Also, inventory pales in comparison to a big box chain, and although it's quick like an Ace, it's doesn't have a hometown feel.

I have always had a great experience with this company. The customer service is always great. The…read morestore associate is always helpful

This is not only the only place to buy professional janitorial supplies in the county, but also the…read moremost professional and down-right nice. The cost for items is usually means quality and less expensive than the local hardware and big box stores and Amazon. I live in SLO but used to live in AG; the trip to Paso to shop here has also been worth the trip.

These Girls are outstanding. Linda and the gang supplied my theater with all my janitorial needs…read morefor 8 years. They even delivered all the way to Lemoore. Prices were lower than bigger suppliers. If you need to buff your floors they will loan you the buffer if you buy the product from them. So go see Linda and the gang they are a clean act. HAHAHAHA. I had to.

Road tripping and in Templeton, CA. While driving down South Main Street, we eyed the Hewitt…read moreHardware building. Noticing the brick building with a 1899 marker on the top of the left side of the building and a 1923 marker on the other, we made a point to stop to check out the hardware store. We do appreciate functioning hardware stores housed in historic buildings. The hardware store is an Ace hardware. An actual operating hardware store. The Hewitt family has owned the shop since 1923. Pretty darn cool. The shop is filled with hardware items for the home and ranch. They carry typical Ace hardware inventory. Prices were actually competitive. I saw items priced cheaper than my local Ace Hardware in the Sacramento/Placerville area. As we walked about the historic building, we can see the interior where the older (pre 1923) and the newer (1923) building begins. Other than that, nothing historic inside..The interior was modern and clean with well organized inventory. Staff was welcoming. The young man even listened to Hubs stories of the oldest hardware store west of the Mississippi in Placerville, CA (est 1856) which is in our neck of the woods. We even stopped to speak with the owner of the new shop opening next to Hewitt Hardware. He was working on the outside porch area. We struck up a brief conversation. He and his wife were opening up a boutique and leather goods shop. He is a leather craftsman making handcrafted goods. The shop's soft opening is on July 3rd in time for the big ole Fourth of July Templeton parade.

This is the best hardware store ever!!!! They are small but you would be amazed at what they carry…read morewe can get everything there. It has been owned by the Hewitt Family for over a hundred years. Their employees are all knowledgeable and will help you immediately with any product!! If they don't have it they will order you what ever you want! Their prices are great and believe it or not they beat Homedump!! Their service is amazing. Please support our local family owned small businesses.