This place is dirty. It's $3 to wash a load of clothes in the cheap washers. There are 10 dryers…read morethat absolutely no one uses along the wall. I'm not sure why, but I'm not willing to find out. This place does have parking that is reserved for this business. That's the biggest bonus. The people using this place seem nice. I'm sad this is the laundromat they have to use.

This place has improved 100% with new ownership! It has been updated with new painting. The new…read moreowner has plans to put in newer machines. It is cleaner. The other plus is a parking lot.

Two thumbs up here. They are fantastic and reasonably priced for dry cleaning. They do wonderful…read morealterations work too. I've used them multiple times for different alterations jobs and the owner really does stellar work! I highly recommend this place!

Wonderful service, good prices, and great turnaround time. This is my go-to for all dry cleaning in…read moreChicago!

Look, I consider myself at least a semi-reasonable fellow. Mistakes sometimes happen, and sometimes…read morea business has the misfortune of a mistake happening with a customer's first visit. Yet, it is how a business chooses to respond that makes the difference. Case-in-point: one of the shirts I dropped off was a victim of a battle I'd had with a bowl of ramen. The result was tiny oily stains on the front. Generally, dry cleaners have no issue with stains of this kind. Further, when I asked the gentleman behind the counter what chemical they use, he stated it was "Perk" (writing it out). I will assume he meant "Perc"c as in "Perchloroethylene", a chemical which dissolves oil. All this to say, when I picked up the shirt, the stains were still there. I called this out, and asked "Isn't perc. supposed to dissolve oil?" The response given was that the machine was very full. (By the way, isn't Perc banned in Illinois?) I am confident I pointed these out, but even if not "We're sorry, you did not call out attention to these so we were unaware" may have been be reasonable. What was said was not only a poor excuse, but also an indication of a half-hearted job. Stuffing a machine so full it cannot clean means nothing inside gets effectively cleaned. Now, I want to give them some credit where it is due. When the shirt in question was redone, the stains were gone. The other items I had cleaned were also done properly, and I've no complaints. Other than the half-hearted excuse, it seemed the clerk was knowledgeable, as he suggested which items should be laundered, and which should be dry cleaned based on their material, however, I am not sure how much confidence I have with this, as I'd been having these items laundered easily dozens of times without issue. Thus, based on my experience, Newstyle did a solid job making my clothes clean and pressed - however, this required two visits, seeing past an excuse, and comes with the caveat that the machine in use may be stuffed over capacity and thus unable to clean effectively.

Newstyle just relocated, and sits right on Broadway and Bryn Mawr. You can't miss it; thanks to it…read morehaving lights, and being easy to identify. Posted a picture as well. It's literally 100 meters from CTA Bryn Mawr. As for the place itself it sells clothing also along with cleaning, and alterations. You can purchase leather jackets, jeans, trousers, suits, uniforms, and other items at Newstyle. The price is great at Newstyle, and I'm very well sure that i will return in the future for cleaning my clothing items.

I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean

I bought a few things in to be mended. Not only did they do a great job, they are so reasonably…read morepriced. I love this place and I am so happy to have found it.

I like this place but you guys need to stop stapling tags into the garments. It's so frustrating to…read moreget them off and it's ruining the tags.

I've been washing clothes etc here for over 7 years now as teh 3 laundromats near my home have all…read moreclosed. Its big and clean and the staff are attentive and friendly. Overall its safe although there are times some of the locals cause some riff raff. Located in a nice little plaza close enough to several places to get a bite to eat. There are a lot of washers and dryers (free for customers) vending machines for snacks and beverage sand even a coffee machine. Weekends can be crowded. Easy walk to the Wilson Red Line CTA. 5 stars for being very clean and a wonderful staff.

Really disappointing experience. The machines are unreliable and I ended up wasting money on one…read morethat barely worked. The place is not well maintained and feels dirty overall. Customer service was also poor. The staff were unhelpful and didn't seem to care about the issues. I won't be returning.

Very happy with Thorndale Cleaners & Tailors!…read more I dropped off a few pairs of pants, two of which were to be tailored, and three dress shirts. The pants fit PERFECT, she did such a great job. I would feel comfortable recommending her business to anybody in the area. Not to mention, extremely convenient location right off of the Thorndale Red Line. More than fair prices, friendly, and great service.

I wouldn't recommend this place to my worst enemy. Absolutely rude and dismissive. Additionally…read morerequested could she measure me, she informed me she was busy that day but assured me once I came back to pick up my item from being dry cleaned she would measure me that day. I get there to pick up my item and remind her of the measurement request and she flat out tells me "No, I am not doing it." I was so appalled, I just walked out. On top of all of that, the stain that was on my dress was still there. I was never informed and it felt like the item never got cleaned. Just placed in the bag to make it seem like it. Never again..

I dropped off a blazer, 2 white dress shirts, a black dress shirt, and 3 pairs of dress pants on a…read moreMonday. I told them I needed them done by Friday because I had an event Saturday I needed them for. The girl at the register smiled, said my clothes would be done by Friday, and gave me my receipt. I came in an hour before they closed on Friday, and they told me that they could not find my clothes, but to come back Saturday around noon, and they would be found and done. I was a little annoyed, but I was understanding and came back the following day around noon. Saturday at noon, they told me my clothes would be done Monday and to come back then. I stated I needed them that day because I had an event later, and that's why I dropped them off 5 days ago. The girl at the register said: "That's not our problem." and walked away. I ended up buying a completely new outfit last minute for my event, but I came in that following Monday to pick up my clothes. The girl at the register started laughing, stating they lost my black dress shirt, but I still had to pay for it, being it was still dry cleaned. Annoyed, I decided to cut my losses, pay, and never come to Eve's Cleaner again. Once I got home and inspected my clothes; my blazer reeked of cigarettes smoke and had cigarette holes and burns in it (I'm a non-smoker and I'm never around cigarette smoke), my two white shirts were pale pink, as if someone wash them in hot water with red clothes, and all 3 pants looked exactly the same! I waited all this time, dealt with all this stress, and wasted all my money for this?! Unacceptable!

Brought my shirt here and I guess they don't remove stains. Will definitely not be going back!read more