Honest, timely service and reasonably priced. Easy to make an appointment and convenient to me.read more

Now they went to the new management. earlier they were affordable but now they are costly and…read moregreedy. they will be behind you if they give you the quote and that quote will be double or 3 times other quote. stay away from these greedy company.

They should be called The Best Guys HVAC, they installed our kitchen vent hood, and despite a few…read morechallenges after opening the drywall, they made it work. The job was neat, they arrived on time and completed the work as promised. Highly recommend them for kitchen vent installations. Very professional team. Will be reaching out again to service our HVAC next month.

These guys live up to their name! They are Good Guys! They are very thorough and go the extra mile…read moreto ensure your HVAC is properly working. These guys truly care about the customer and their needs. They came to my home, gave me a price for an HVAC replacement (I have an old system) and a price for repair. I opted for the repair. While they could have left me with no AC on a Friday, they actually went and got the correct parts to ensure my family was comfortable over the weekend and returned the same day. They kept me informed every step of the way, and provided reasonable pricing. I will be a customer for life!

John came out and diagnosed my burnt out fan unit, and after some effort, managed to find a…read morecompatible unit. He will make the effort to support you, and, after having used other local companies with mixed results, am confident this unit will last a long time.

I had a problem with AC and John came out a found the problem, he order the parts (coil) and…read morereplaced it. He inspected the system and made necessary adjustments and repairs.. The job was well done, he is knowledgeable and very professional.. He is my AC company if I need assistance.. I highly recommend him to anyone who needs ac repairs. Job well done..

Brand new house with their crap ac unit crappy service. Horrible techs. Won't respond. Won't come…read morefix a new house new unit. Stay away from this company. They SUCK!!!! Owner Shane is a peice of work.

Strongly recommend this company…read more As a realtor, we constantly seek quality, responsive, and trustworthy contractors to help our clients. Recently, my clients have had some leak issues on their newly purchased home. On both occasions, RT Services have responded immediately and made sure my clients issues were addressed, RT Services is on my speed dial for Plumbing and HVAC services.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

Unfortunately I had to leave one star. Worst experience of my life hiring this joke of a…read morecontractor. Like the other comments, no use suing he has nothing to take to make me whole after all the money out of pocket for repairs on a brand new unit! How do these thieves stay in business? Please for your own sake, stay way far away from this guy. Craftsmanship is NOT part of what your paying for, sloppy half ass work.

Talk to someone last Thursday. Tells me he'll be right over on Friday after an appointment, around…read more11am. He's a no show. I text him asking about the time and no response. I call, and the voicemail box is full. Ridiculous and completely unreachable.

do not book this person!!! very disrespectful...scheduled a time of service at 8am for 5-6pm he…read morecalls ahead of schedule around 130pm and i let him know i would meet him there as soon as i could. i am a pregnant single mom with small children that does not drive. i let him know i was waiting for an uber he tells me "i dont give a fuck and im leaving the property" as if he didnt call me short notice before our scheduled appointment. ive never felt so disrespected but so no one else has to experience what i do youre better off using someone else for your heating & air needs. this guy is trash do not waste your time or money on him.

This is my second review. I stand by my first review, but some months later I called this company a…read moresecond time to request a check of my air conditioning and heating system. I know my system is quite aged, so when it expires, I want a trusted company from which to purchase and have install a system. Unfortunately, I received no reply to my telephone message.