I called them in behalf of a foreign visitor to my retail location who spoke literally no English…read more It took them quite a while to send someone however, the person they sent was very kind to these people, and assured me he would get them to there destination safely I believe he spoke their language a little bit. So their service lacked but the gentleman who came to get them was very very nice. Thank you to the business owner for responding, it shows you care and again the driver was very kind to these people. Thank you and best of luck to your business.

My ride for today was scheduled weeks ago. I was scheduled to be picked up at 10:30 am for an 11 am…read moreappt. destination is 10- 15 minutes away from my home. Upon calling, (15 minutes after up time) I was told they were busy and no one had accepted my ride. I did not get to my 11am appt .(by my watch time) till 11:27 am they clocked my arrival time as 11:29 am, 1 minute before the END OF my APPT. at 11:30 am!!!! This is unacceptable!! Even more unacceptable is knowing there was NOT bad weather, no accidents and traffic was moderate. Now I'm about to give them another call, over an hr for my return ride!!

Excellent. Markos was on time, helpful, friendly and professional. Good value for our transfer from…read morehome to the local airport. We will request his services again in the future.

Zero Stars. Avoid this taxi service. Cab 5911 picked us up February 11 2025 at the airport around…read more3:45. He acted like he was inconvenienced by being there. There was 5 of us and luggage. He was definitely not happy to have to put out luggage in his van. We loaded two suitcases upfront with us. We gave him the address that was 4 miles away. His sign said $2.75 per mile but he said $25 flat fee. We agree to the price. On the way to our vehicle he asked why we didn't use a hotel shuttle. He stopped at our vehicle and as he unloaded a couple suitcases I unloaded the others and was placing them in our car. My wife paid him and he started swearing at her about a tip and said to use the shuttle next time. He never put anything in his computer or called in on his radio like I see all other cabs do before they start the route. I am sure he pocketed the money dishonesty to the company he drives for. Never again will we use this company. If I wasn't with I don't know what he would have done to intimidate my wife and kids. This man deserves to be fired immediately!

The driver was on time and was friendly. But he had me load my suitcase into the trunk. I have a…read moresore shoulder; would have been nice to have him load it. He did take my suitcase out at the airport.

This is best Taxi service in Minneapolis airport Area it is ontime and Reliable I am Recommendedread more

Despite occasional driver issues and essentially zero live customer service, I've had pretty good…read moreluck with Uber. A couple times I got charged extra for time as the driver stalled before picking us up or parked blocks away, but I got it back disputing the charge in-app. Upfront pricing makes it infinitely better than the tradition cab model as far as the getting ripped off potential, besides better cars and service. Uber's been more expensive lately though, making it about 20% higher than Lyft on average in Minneapolis. Lyft's app is sketchy however and drivers less reliable.

I used a pre-scheduled Uber black to get from the airport to the hotel. The drive, car were fine…read morebut I don't have much luck with the pre-scheduled pickups. It was delayed again, I think it is better to get it real time to avoid a delay. I did that on the way back and it was a 1 minute wait.

My car had died earlier that day. I called for a ride at 1:30AM, three hours before I had to leave,…read moreto ask if it was better to set a pick-up time or to call closer to the time I needed to leave. The dispatcher said to call back when I was ready to go and give it an extra 15 minutes just to be safe. I called back at 4 and requested the ride. He asked for the pick-up and drop-off addresses, which I tell him are Burnsville and Prior Lake. His response. "No, we don't have any cars." Hangs up. Terrible, terrible, terrible customer service. I will never use this company again. I try to use local taxi companies when I can, but if this is how they are, then let Lyft run them out of business. Avoid them like the plague and don't trust their answers to your questions to be true or correct.

Very professional and on time when I called for a specific time. I also said I need a van due to…read morethe amount of luggage I had lol. The driver assisted me with my bags and was very courteous.

I have used this service several times for rides to the airport. They are always punctual…read more Actually, they are always there about 15 min early and always let you know they are outside waiting. The cars are immaculate with bottled water on the divide. The driver is friendly and helpful. I recommend them highly if you are looking for a reliable service.

Their cab nearly ran me over when I was legally crossing in a cross walk. I'd never get in a car…read morewith someone that was driving so recklessly. I tried to resolve this with Eagle, but Maria kept hanging up on me.

I wasn't a customer, but I had a driver from Eagle Taxi spend more than a half hour helping me get…read moremy car unstuck in the snow. If they are that friendly with a stranger, I'm sure they are just as courteous and helpful to their customers.

Always on time, dependable, clean and comfortable. Pleasant drivers. Definitely recommended.read more

Engaging drivers. On time pickup and reasonable priced. The driver provided safe rideread more