Excellent service. Got me in spur of the moment, figured out both issues and fixed them quickly…read moreand for a very reasonable price. Would be hard pressed to find a more reliable, quality and honest mechanic.

***** Great Job on a Big BMW engine Job...I required major to be work done on my 2014 BMW X3 at…read more139k miles starting with the infamous N20 engine timing belt replacement and other key maintenance issues including oil filter gaskets, tune up, suspension, serpentine belt, brakes. Berlin's shop was very experienced, carefully reviewed the scope and quoted prior to doing the work so I could prioritize and schedule services accordingly. I am very happy with the work quality, the shop interaction and value is unmatched. I have owned and driven BMWs and Hondas on the south shore for over 30 years and I am grateful for the quality and integrity of this shop!! The owner is professional, experienced and invested in his work and service level and value is far above the level of service at my Honda and BMW dealers where the past few years particularly dealer mis-diagnosing and overselling services is standard, ie last year when I simply needed a new battery from autozone on my Honda CRV the dealer diagnosed a $2,500 bs job which I declined. BMW dealer diagnostic and repair quote was also totally nuts, but that's par for the BMW service course so you need to establish a great independent service shop and Berlins Garage works for both vehicles.

Lets just say I created a yelp account just to write this review solely to inform people who…read moreconsider buying a used car from this pompous asswipe to think again. Girlfriend got what appeared to be a very nice car. Went there test drive it and everything was fine. It seemed PERFECT. Within the first month we had failed inspection, battery failed, oil leak, major coolant leak and needs new struts (the fucking idiot tried to convince us since its a small sports car it will be more bumpy of a ride. too bad my old car of the same style and size says otherwise) needless to say last week the car just completely stopped running. I wouldn't recommend this dealership to my worst enemy. Place sucks, terrible service, nothing but problems.

I had about $2000 equity in my car. I wanted no car payment and a reliable car. I learned about…read moreDriftway Auto from my friend on Facebook. Mike took my call promptly, I explained what I needed and he was able to sell my car and put me in a reliable Honda Accord. I have no car payment and have a reliable car. Seems pretty simple and it was. Mike has more knowledge about the cars than I would want to have. He took care in understanding my needs and took out all of the chasing down and paperwork. The process was clean and easy. I'm glad I stumbled onto Driftway Auto and would recommend them to anyone.

Recently moved and on the way to the area our family car began to have serious braking and…read morealignment issues. O'Briens was right around the corner and they were kind enough to get us in immediately and resolved everything making it safe for our children and us to use the car. They stayed late and made sure we were all set on the Friday after hours to get it done. Definitely beyond grateful for their professionalism and family values. Looking forward to using their services in the future!

Ed, the mechanic at O'Briens is awesome. He really knows his stuff when it comes to Toyota or any…read morevehicle for that matter. He's highly recommended highly in demand I would bring my car there, hands-down.

Such a great experience! The staff is amazing and hilarious. Made sitting waiting for an oil change…read moreenjoyable! Paul, David, and especially Julie were fantastic!

I went online to book an oil change appt for 4pm. They called and said they could not take me at 4…read moreand could I come and drop off my car at 12:30 instead. I did. Went back at 4 to pick up my car and they just started on it. Rude but whatever. Then on my way home, my ground effect and something underneath my car flew off on the highway. They did not screw something back properly. Went back in the morning, and the manager Dave told me I hit something on the highway. I DID NOT. After going back and forth with no and him saying it's not their fault. I left, with my damaged car. Call the district manager, left a message and guess what... no call back. I feel if I were a man, I would have atleast received an apology. Instead, I was told I hit something on the highway... Horrible customer service and I will make sure I tell everyone I know to never go there if they value their car.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

Easy to deal with. I know the staff and trust them with my truck and my wife's car....read more

Ryan was Awesome ! The car was shaking at speeds of 60 mph & up . Ryan diagnosed it immediately &…read morebalanced my tires . I assumed they were balanced by the shop I had bought them from in town , that since has gone out of business in town .

5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

They were Great. Service was awesome and the staff and the mechanics were very good. They answered…read moreall my questions and I gave me an accurate estimate for repairs.