Great service and helpful staff. Scheduling needed work is easy and the process quick! Fair prices…read moretoo.

They will trap you if they think you are inexperienced Make…read moresure you ask for Hourly wage and Labor these guys charged me $1500 for an alternator so i refused and when i get my vehicle back my A/C is out in the middle of summer. when it was working fine before i brought it in. Mind you i already knew what the issue was before i bought it in.

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical…read moreengineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control arms and brakes and rotors and used scare tactics to tell me that I cannot drive this car as it is a safety issue. I met the owner, i have no idea why I needed to meet him. I had spoken with one of the floor mechanics who showed me a leak from my thermostat. They told me $1300 for brakes, $1700 for control arms, and $1000 for the thermostat... $4000! I drove home (even though they warned me not to), ordered the control arms, rotors, brakes, and thermostat and replaced them all myself. Here are the results: The car has 60,000 miles. The control arms look used like a car with 60k miles should, but they were not anywhere near an imminent failure. Same for the brakes and rotors. The only issue that was important for me was to replace was the thermostat housing... yes, the one that I had taken the initiative to ask the floor mechanic, and the front desk didn't even tell me about! Now, I knew what they were talking about. But I can clearly see how someone who didn't know much about cars would be terrified into hiring them for repairs that really weren't needed. The videos, etc, are all part of the credibility and selling process. Speaking of which, I can tell you that these guys use what's called a "one-call close" sales tactic. Just like at a dealership, these guys know that if a customer walks out the door, 90% of the time, they are not coming back. And, the salespeople are paid on almost 100% commission. That means that if they don't close a sale, they don't eat. They are not interested in a relationship. Here is their job description for the position so that you can see their motivations: Full job description - Automotive Service Advisor Top Tier Service Advisors | Up to $155,000/year ! (Base Salary + Bonus) Are you a certified closer with an exceptional talent for sealing deals? Do you thrive on turning opportunities into results? If you're not among the top 1% in sales, this isn't the role for you. But if you are a driven, determined, and unstoppable closer, keep reading--because this is the life-changing opportunity you've been waiting for. Why Work for Pleasant Car Care ? At Adams Automotive, Now Auto Care, Pleasant Car Care, and JB Auto Care, we don't just offer jobs--we offer a movement transforming the automotive industry. As part of the Houston-Boston Partnership, we're scaling from $50 million to $100 million in the next 24 months. This is your chance to be part of something extraordinary while building generational wealth. Why Work for a Platform Company? Platform companies like ours represent the future of the automotive service industry. Here's why: Career Growth: Endless opportunities for advancement through AutoShop Answers training, mentorship, and leadership development. Learn from the Best: Work alongside industry leaders like Todd Hayes, Joe Adams, Bill Brusard, and Charlie Zlatkos, all recognized as top performers by Ratchet+Wrench. Be Part of Something Bigger: Join a company scaling from $50 million to $100 million and beyond while redefining the industry.

It's hard to find an automotive shop that is honest and good, especially among convient ones with…read moreeasy booking for an appointment. It was so easy for me to have them take a look at my faulty car and have them come up with a diagnostic result. They seem technically strong, but they seem to be limiting themselves fixing more than what is necessary with insistence of meeting their certification for more work and additional parts; they insist upon replacing other associated parts incurring more expenses on my part. In other word, you will surely get the car fixed soundedly, but with heavier tab for removing the issue; they don't mind the incurring financial burden over their interests in getting more cash flow...I know there are many mechanics have to be paid. I wish that they can be more consumer oriented not to have their skills getting rusted.

Adiel replaced water pump, timing belt, wheel bearing & noticed several oil seals needing…read morereplacement while doing that. I have found orher shops don't notice those things only doing what they are told to do. Highly recommend, extremely good pricing too. I have given up on Firestone & VIP, oh my god they are bad. Even the employees have recommended letting my mechanic (Adiel) do the work instead! Adiel is keeping my 1999 Lexus GS300 w now 350,000 miles on it in top shape!

Adiel is my go to mechanic. always reliable and very honest. I've been going to him for 3 years now…read moreand never consider going anywhere else.

Nicest workers, very quick service, and they are very transparent with all the services they…read moreprovide.

I went in for an oil change and my experience was exceptional. I want to thank Damon and Yariel for…read moretheir incredible service and ability to answer all of my questions. These guys are the best! Thank you!!

Pretty quick to fix my car when I need it. AAA towed my car here last week and they worked on it…read moreright away after the holiday. Called me first thing Monday morning to give me an update on next steps. Giving 4/5 only because when I called back, the young man who I talked to on the phone in the morning got my car mixed up with another car and told me it was ready (it actually was not). Honestly, mistakes happen and it was post holiday weekend so whatever. Otherwise, 5/5 for Julio who was the actual service rep who explained what needed to be fixed and even called me later to get my consent for something else to be looked at.

We always use VIP tire for all of our tire needs and always come away impressed with their customer…read moreservice and pleased with their work.

I thought I needed a new muffler for the insane noise coming from my much-loved and aging Volvo,…read moreemailed several places around for info/estimate and received a reply from Lisa in 5 minutes. 5 MINUTES! I live a mile away, drove right over and was assisted by Brendan. Since it was lunchtime, I was told I would receive a call as soon as everyone was back and was offered a ride home (very sweet, but it was just a quick walk). Darren called me an hour later with the news that my muffler was good.... but I needed a new catalytic converter. Yikes. He ordered the parts right away (2:30 on Thursday afternoon) and my car was ready 24 hours later. They have photos and videos of what your car needs, Darren and I talked about how this is a great, honest tool for everyone involved (EVERY business should have this!). I am grateful they could get my car in right away, and I'm confident I found a new place for all types of repairs. Thanks again to Lisa, Brendan, Darren and everyone in the shop from me and my Volvo!!

I got some service done here. They cancelled my appointment…read moreat my request, without objecting. Close to my apartment.

I arrived at 5:47 for an oil change. They are supposed to be open until 6. A courteous young man…read moreeventually came over to my car and told me it was too late. I can understand if they can't do oil changes after 5:30 so that they won't stay open past 6, but they need to make that clear on the web site or just say they are open until 5:30.

Had to wait 10 minutes and still no one came to speak with me. Of the 3 bays they have, 1 was being…read moreused and there was someone in front of me. The person who was working kept scouting at me so I left. I won't be back.

I recommend Tony's Auto Shop to everyone! I have been going there for years because he's, fast,…read morefair priced and very trustworthy. As I woman, I have been taken advantage of by dealerships and other mechanics.... But not Tony. For example, if I need an oil change - he gives me an oil change and doesn't try to upsell anything. He's helped us with new tires, inspection stickers, a new alternator, weird noises, etc and is just so nice and running his business in a very trustworthy way. I can't recommend him enough!

Fairly priced. Honest and a delight. Tony is so knowledgeable and the most honest mechanic I have…read moreever dealt with

I'm from out of state and received a notification that my truck's remaining oil life was at 2% upon…read morearriving at my hotel in Waltham. So I searched for a quick oil change place that was close by. This location came up. After reading reviews, I decided it was worth a shot. I could not have been happier!! It was only 7 mins from my hotel. When I pulled up, they directed me to one of the 3 open bays. When I stopped, the Asst Manager on duty (Jakob) was super nice. He told me I could stay in the vehicle for the entire time of the oil change (which was only 10 minutes!!). He politely asked if he could reach in the open window to reset the oil gauge and made small talk with me for the duration of the change. He explained what his team was doing as they ran through the various aspects of the inspection (tire pressure, headlights, brake lights, wipers, etc.). His team of Reynald, Oscar, Tommy and Michael were efficient, polite and professional. I was super impressed with this location's service and would recommend to anyone who needs an oil change. Cost of the oil change was around $100 and I was in/out in 10 minutes.

I had my oil change here for a number of years. I always used a coupon to shave off some of the…read morecost. They consistently upsell and I usually say no. I was offered to have my windshield wiper fluid topped off. I said yes. Big mistake. When I popped my hood a week later, the wiper funnel leading to the reservoir was loose and broken off. I will never go here again!

they're always so nice and helpful. as young women, i felt totally safe and comfy taking our car…read morehere

High quality of service done quick and ahead of schedule with great care on my family vehicle!read more