Great selection ask for Kobe he's the man, he was very knowledgeable and was able to get me exactly…read morewhat I needed!

The customer service here is shit. I went in to buy a non-disposable and was met with nothing but…read moreattitude from the blonde girl working behind the counter. This lady was actively rushing me and I mistakenly bought the wrong device. After I left I am nothing but disappointed with this device, the pods are extremely small, the coils burn up Everytime you hit it and the so called "manager" is just as useless as the first girl. All I asked was to switch me out for the device I wanted as I expressed my concerns, I was told the manager would get in contact with me, WRONG. I had to contact her multiple weeks later after trying to go into the store and behind met with the same useless person yet again. I called today, was finally able to speak to a manager and all she could tell me was purchases are final and there was nothing she could do. What a useless team. Will never be coming back here again

Amazing selection with even better service!! Got a great piece with some great advice :)read more

I came in on opening day. The guy working there was really friendly and I couldn't believe a pack…read moreof backwoods was $5 cheaper than the store I usually go to. I'll be coming back!

Super happy you opened a Gravitate Smoke shop by my house. As soon as I walked in the store on Val…read moreVista and Elliott I was impressed. Huge selection of products and the store was as clean and organized as any I've been in. Abdul was super cool and helped me get what I needed and the pricing was also very favorable. I won't go anywhere else from now on. Convenience with excellent product and service. Can't ask for more than that. Thx

Can't say enough good things about this place. The employees are super helpful and very friendly…read more Want to give a special shoutout to Jayden who was working in the mesa store that day as opposed to his regular store. Very knowledgeable about the products there and made sure I got my bonus points for my purchases. He advised me that if they don't have what your looking for on their shelves, that they can order them for you. Great guy!

Red Star Vapor is unmatched--and Sandy & Jaime are the reason why…read more From the second you walk in, Sandy and Jaime make you feel like more than just a customer--they treat you like family. Their knowledge is next-level, their recommendations are always spot-on, and they genuinely care about helping you find exactly what you need. No rushing, no pressure, just great vibes and even better service. Sandy brings the perfect mix of professionalism and warmth, while Jaime's energy and expertise make every visit enjoyable and informative. Together, they create an atmosphere that keeps you coming back--not just for the products, but for the experience. If you're going to Red Star Vapor, do yourself a favor and ask for Sandy or Jaime. Honestly, they are Red Star Vapor.

Very helpful. Very nice store. Able to choose the EC30K vapes by testing them before purchase. This…read moreis our new vape store for sure

I'm new to this area and they treated me very well. Great customer service with lots of options…read more Would highly recommend if you're looking for cheap prices.

This is my go to smoke shop! Great staff and knowledgeable as well!!!! Great selections to choose…read morefrom! It's like an adult candy store!!!!

Kidney Puncher is an awesome place, they sell about everything here but the problem is every time i…read morecome in to buy something they are 99% of the time sold out of it. Their prices are reasonable and their list of juice choices is extensive. If you do want something though and don't want to waste gas be sure to call ahead to see if its in stock. I want to be clear that the only reason Kidney puncher isn't 5 stars is due to the fact that nothing is ever in stock.

Josh is the man, he was very informative about all products. He knew exactly what I was looking…read morefor. Swing by here and see this cat, you won't regret it.

First of all the fact that they are open before 10 AM in the morning is AMAZING. I had planned on…read morerunning errands and virtually every store I went to was not open until 10. So I was very happy that they were open. Second of all The girl whose name I swore I would try to remember and now I cannot. Anyway she worked yesterday morning lol. That was Thursday, November 3. She could not have been nicer. Or more helpful! You had an excellent selection of zero nicotine disposable vapes called "the cube". The store was clean. Tons of choices! Knowledgeable employees. I would absolutely be back and I live in San Tan Valley. Which is a 20-30 minute drive! So good job and give that girl a raise!

Service, Friendly, Informative, more times than not having what I'm looking for thank youread more

Amazing front desk clerk. Nice people. I come here because of the service thank you******read more

DO NOT DO BUSINESS HERE…read more They let idiots run the store. They sell defective items and refuse to return them which is against the law. We bought a cartisan pen that won't pull. service is abysmal, they have no idea what they are doing or the arizona consumer laws.

This company is hands down the friendliest, knowledgeable about all their products, and the prices…read moreare great right along with their bonus program that always helps me save money. The Mesa store on Greenfield is the best in the valley with their customer service skills. Red Star Vapor best local vape shop in ARIZONA. Thanks guys, you all go above and beyond keep smiling. I highly recommend

Austin is the best! He really made my day! Zach is so kind and helpful best place to go if you need…read moresuggestions!

sells dull vapes and don't let you trade in for a different one! have never heard of a smoke shop…read morethat does that, got told a $20 vape was compatible with my battery and it wasn't, was assured by 2 different employees they were. okay great! just means they sell gross dull vapes and don't care to help the situation, even after they were told it's dull and no flavor they still refused to help the problem, even after requesting if they do store credit. do better. this is not the first time either with red star and it was this location, took the L that time but this time i wanted to speak up thinking they'd do a trade no problem, but nope they don't care about customers or their product they are selling which is clearly dull and they know !!! went to another smoke shop to get the same vape cuz they also have nothing in stock and wasn't about to drop another 20 to get scammed and the other one tasted normal.

I wanted to reach out to inform you all of my experience that took place at this location 1838 W…read moreBell Rd Sté 111 Phoenix, AZ 85023 on Friday 10/18/2024 around the estimate time of 4:55 pm or 5:00 pm MST. When I entered the store my intentions was to buy a replacement top for my vape and a bottle of vape juice. However, I decided not to purchase the items right then do to my own reasoning. While waiting for my ride to arrive another customer entered the store. I then began to plug my phone into the socket to charge just for a split second so I wouldn't missed the phone call for my ride. Tarah (The Manager) proceeded to say "Excuse me, but I cannot have you hanging out in here" I replied politely. I just need to charge my phone for a second while I wait on my ride. She then stated I'm sorry but you cannot just be in here hanging out. I walked out the store and stood outside. This was so embarrassing for her to kicked me out of the store for no legitimate reason at all. I then reached out to another Red Vapor location advised them of the situation and to verify if I wasn't able to charge my phone in the store. The employee I spoke with stated "No ma'am, if you needed to charge your phone for a few seconds that should've been okay" even though you didn't purchase the items it should have been fine for you to charge your phone for a second. I don't see an issue with that and do not understand why she made you leave the store. She then advised me to email you all regarding this matter. Which I haven't received any feedback. I've purchase items at this location before and this is the first time I've experienced something like this. It was very embarrassing, I felt like I was being treated this way because of my race, and it was very hurtful. I really hope someone look into this matter and the employee/manager Tarah is coached on this kind of behavior towards African American customers. Thanks!