I had come in with a cartridge that was past the return window... I apologize for not asking names... the budtender that helped got the mod for me who promptly returned the cartridge for a new one but also gave me a new battery! Tall bearded dude! Awesome. I always have excellent service here & the absolute best deals around!!! Why would you go anywhere else??? Thanks guys! See you in a few days read more

Place order for delivery around 9:am after 5 calls that said I would receive my order in a hour I had to just cancel my order at 5 pm cause it never showed up .... they really could care less about customer time and the estimated windows they set ... order at you own risk read more

I've been coming here since they opened. Today I had the worst experience ever. It was even an online order and it took nearly 15 minutes even though there were no other customers! read more

Great location. They rearranged the store to be more accommodating. The lines move much faster. Alway great service and weed. Mesa location is the best. Good variety of different kinds of weed. Everyone is friendly and helpful. read more

Lines are so long. You guys started selling cheap weed and people from phoenix drive all the way there. No wonder no one gets out line. They drive 30 minutes to get there. Then have to wait 30-45 min. No one from Ahwatukee comes here anymore. Place looks great inside. Too bad that's only for show. And too keep you intrigued while you wait half an hour for middle shelf deals and buds. read more

First of all, i was charged recreational prices when I have a medical card. I was supposed to get two cans of doctor green thumbs super silver haze. i received one can of haze and one can of pinesoul. i can't use indica, cause it makes me sick. i opened up the pine saw thinking it was hayes and used it. I got sick, because I trusted the dispensary. Never again. read more

James is the best! This is the most clean and professional shop around. Always taken care of.

This was my neighborhood weed shop until they decided to advertise prices allow you to order those products and then refused to honor the sale prices once you arrive. I went so far as to show the manager on their own website that they had a sale discount. he refused to honor it. I told him this would be my last time coming there. They didn't seem to give a shit so I would say fire weed at the million other places that you can around the valley read more

James or as I like to call him now "Mr. Bonds" was certified and very knowledgeable on his deals and what I needed! Had a blast and great conversation with him! read more

You can order online and the purple haired lady will still talk her ear off with coworkers for 10-15 minutes while your order sits there ready smh lol. decent dispensary but sub par customer service this being my 10th time here read more

Alex got me right and back in the game! Always taken care of at TFS. Already looking forward to the next pack!

Always a good experience w Alex !! 3 times PLUS always keeps me coming back good deals and service

Stop advertising deals you won't honor Came in for the discounted full ounce from the Flower Shop Deli that was supposed to be available all month, and surprise -- it's "out of stock." Meanwhile, they still have plenty of older product sitting there. It's obvious what's going on. They advertise deals to get people in the door, then suddenly don't restock so they can push the old inventory first. That's not a real deal -- that's baiting customers. Stop playing games with customer loyalty. If you advertise a monthly special, actually have it available. Otherwise, it just feels dishonest and disrespectful to your customers' time and money. read more

Do not go here they are fraudsters and do not honor what's on their website. I placed an online order for 1g for $4 on a deal they were running. After coming all the way down I was first told they don't honor what's on their website and that I could not buy a gram and then I was told that I couldn't use my points on my transaction either. This was never mentioned in the email I received about my order nor on the website. The employee said he had been trying to ask the managers to remove the option from the site and maybe they really should get a clue and do so. Never coming back here again and spreading the word! read more

The security guard was offensive and extremely rude. He yelled "Jesus Christ" to both my husband and son because they didn't have their ID out quick enough. Said we are really busy which they were not. Also they take soooo long to do any transactions. I will never visit the Flower Shop again. There are other dispensaries that treat their medical patients so much better. read more

The cans they use here for flower are awful. Do not purchase anything they sell in a can if you have carpal tunnel, or sensitive hands opt out for glass jars or flower in a bag. They are almost impossible to open. I understand keeping it fresh but there has to be another way that doesn't leave the hands throbbing. Most of their deals are for flower that's canned though so I just shop elsewhere. read more

The Flower Shop - Cannabis Clinics Near Me - Mesa, Arizona

So...I ordered and pre paid using Jane Pay...when I arrived at the dispensary I was told that they had no Jane Pay for me, and I would need to pay at the counter. They assured me that no charges would be made on my account. The next morning my bank account had $100.91 deducted, the receiver of the funds...The Flower Shop. I printed out the bank statement and took it to the Mesa location where they proceeded to deny responsibility for the stolen funds. Clearly that upset me, and of course that's when they decided I needed to leave, how dare I be upset about the theft of my money. Needless to say, I caused a scene and I intend to cause quite a few more problems for the Flower Shop....they stole from the wrong paying customer. They're going to learn.... read more

DO NOT WASTE YOUR TIME!!! Ordered online because of a deal they had listed on their website, and convenience so I didn't have to deal with budtenders. When I went into the store to pick it up, they told me the strain I selected "didn't count" for the deal but the website confirmed the deal, strain and price. They weren't willing to work with me, no matter what I asked of them. Totally false advertising, and frustrating! Haven't been back, and never will be! read more

Austin was super helpful and knowledgeable. I learned some things during my last visit there. Max is always a pleasure to see there at the door too! Good products, nice people all good but please consider the Defi line. iykyk read more

I called here to get information. Phone just rang and rang and didn't even receive a callback. I would recommend Best Dispensary up the road. Responsive and extremely knowledgeable on product. read more

I think it would be great if these locations were to answer the phone because sometimes people aren't always able to go back till the end of the day. I put in an online order for a specific item. I wanted it said 2999 online but it doesn't say anything that you have to pay I come in person cause I made an online order and I probably should've spent $31 in total but it came out to 36. I just realize as I left and I had five dollars off so that's why I should've equal out to $31 something read more

I purchased a Dr.Greenthumbs brand and it was a disposable cart. I had it for 2 days and all my wax is gone. It stopped working yesterday passed hours and I wake up to my way basically gone. Constantly tried go reach out and I have heard nothing back. Is there a way we can fix this or, it was 30 dollars for 1 disposable cart and it was only a gram. read more

The staff is amazing, very knowledgeable and patient. The flower is on point. I love that they have great deals. And deli flower, is very fresh. There isn't anything I can say bad about The Flower shop. And I like it's not to far from home. read more

You know, when the older gal with the purple hair is more interested in the homeless lady's dog than completing my order in a timely basis? I think your work priorities are askew. Then i'm trying to pay but i've got the unkempt lady and dog in my way, because my budtender is interacting with the homeless lady and her dog, even though i'm the one purchasing and paying. I think your customer should be the priority here. Not the random dog. read more

They only have Sativa this dispensary literally sucks they only look to serve a specific clientele don't shop with them ever

Tyler is cool, also deli style too. Very helpful and the deals are cool with a good quality flour. The love to bake.

Customer service is terrible Medical patients are not priority Don't honor the deals they advertise BOGO on Smoken promises today but said they couldn't honor it because corporate didn't put it in their system and they don't let them override it. If the flower shop doesn't make this right I will never come back. Trulieve and health for life are close and would have honored it.......unacceptable read more

I was wanting to try this local dispensary. I placed my order on-line with the pick-up time selected. My order was confirmed however, that's as far as it got. It continued to be "verified" for several hours AFTER my pick-up time had passed. Never advanced to being processed or filled and ready for pick-up. Why don't they shut down the on-line ordering if they are going to ignore? I tried to call this location but it went to message. I left a message to process their on-line orders. I finally went into my account and canceled my order. This is not how I expected this attempt to purchase to go. read more

DO NOT COME HERE!! I'd give zero stars if I could. Whoever was working station 3 around 12:30 was so disrespectful, rude and not so very helpful AT ALL. For my first time coming here and having a very bad experience i don't recommend this place I will NOT be coming back. Ontop of that I waited over 30 minutes to even be helped I've never waited that long at a dispensary read more

I used to have great experiences but as of lately I've been overcharged on half off days. I contacted the business and Tyree and Izzy both tried to give me products of lower quality and what would make them happy. I was over charged by $50 or more and they have still done nothing at all to make it right and make the customer happy. They are only willing to do what makes them and the books happy and ATP I'm ready to report them to the health dept.‍‍ read more

Don't go here unless you like to get shorted like you're buying from the streets . My bud-tender shorted me and even told me while checking my order out that she let a customer leave the shop with one 8th when he bought 2 . All incompetent staff no customer service what so ever I wont ever spend my money here again read more

I haven't been here in years. I go to make a order and they have the worst site I've ever seen. It never loads, the screen stalls out and the cart won't load my order. Maybe they just don't want my money. Fine I'll keep it. My local dispensary sold to Ponderosa. They have the exact same site set up and, why I was hoping to order from here. I guess I'm driving out to Apache Junction to go to Health 4 Life. read more

I am beyond irritated.!! The last time I was there the guy overcharged me. Not cool. So I called the store the same day and the girl was way cool. Acknowledged the mistake and said just come back and they will fix it. My understanding was cash back...but store credit is fine. When I went back today the manager told me that I was mistaken. Those PRs were 7/pc. Not 4." dUHHH! And they were on sale for $4 each that is the reason I bought 4. two of each flavor. Today I went back. I had 10$ and my 15$ credit. Somehow I ended up leaving with only 2 PRs and no money....?? you tell me....does that seem right? No. so one more time....I originally paid 35$ for 4 $4 pre-rolls. Then today I bought 2 more. and was charged 15$ for a 7$ PR and 10$ for the other. WT double FF!!!!!! I feel sick about it. For anyone listening, this is called a BAIT AND SWITCH...ugh. I thought I was smarter than this...I'm angry. But mostly embarrassed. In conclusion, The moral of this Story is...Never Trust a Drug Dealer. goodnight. read more

I have been coming here since November and have watched the customer service rapidly decline, but today was the final straw. I prefer to walk in knowing precisely what I'm purchasing, but the website would not load for me. Hoping the staff would be knowledgeable and helpful, I was sorely disappointed. I've encountered the young man at #6 before and so I didn't expect much, but he clearly did not want to be there today. I asked for shorties 10 pack indica and he tossed a faded menu at me with the instruction that indica will be labeled with an I and then stepped away from the counter. Thanks, but there aren't any. His response? "I guess we don't have any". (Insert crickets chirping) okaaay. Do you have any other brands that I can get a pack of indica? "Not 10 packs but like 5 packs or 3 packs" It's at this point he lets out a heavy sigh and begins shifting on his feet at if I'm taking too long. I was so disgusted by his immature demeanor that I was tempted to leave without purchase, but I did grab one indica preroll that I chose on my own from the menu. When I told him that would be it for today, he starts ringing me up and now wants to have meaningless small talk. Oh no way sweetie. I'm out of here, I'm not tipping you, and I am never visiting a Flower Shop again. There are plenty of dispensaries in the area, I suggest any one of them over this place. read more

Stopped in to check out the strains growing in the area looks all manufactured indoors control every aspect of growing they passed the test great help explain everything read more

This place is a literal dump. I placed a BOGO order online for The Flower Shop concentrates and was snaked when I came to pay. They only too $5 off my order and said the 2.5g jars didn't qualify. The manager only escalated everything I was cool to try and promo out the deal and then he got upset and said this transaction is done. He wouldn't honor the price and called the police saying I would be trespassed and how he felt scared as a black man. Im literally out of the store and he's following me to my car trying to sqy to the dispatch that I am trying to get away. Get a grip or get knocked out. read more

The Flower Shop - DONT GO HERE! - Cannabis Clinics Near Me - Mesa, Arizona

When I say this place is wonderful and filled with great energy I loveee it !!!! First off let's speak on how fast they are I swear I was dreading the line when I saw it but once in the line it went super fast ! Customer service TOP NOTCH !!! They took care of my needs and also gave me great information about strains and cared about my needs I say their quality is A1 and I love it there forever coming back read more

I wish I could leave less of a star. What business turns away customers who are lined up well before closing time, just because they weren't able to serve the customers the had in store at a pace efficient enough to get people in the doors. This is absolutely ridiculous. If the close time is 10, people should be able to get in the doors if they are there before closing time (within reason of course). I should have just listened to the other low reviews because this is an extremely poor business practice and extremely inconsiderate. They should have been more mindful and cut the line off before people had been standing there for a considerable amount of time. Will never spend my money here. read more

Marcus was great! I gave him my budget & he made sure I got a great deal & good quality! Great first visit!!

Terrible dispo would not recommend. Just look at their reviews. Had a terrible experience with no resolution. Manager was rude and accusing me. They do not take care of their customers. read more