Today, (5/22/2025 @ 11:50) I had a Dentist Appointment at Bearable Dentistry in Moscow, Idaho…read more While waiting in their South waiting area I observed an older couple attempting to work with the reception staff on a billing issue. The male staff member did not understand HMO, PPO, and Medicare and was unable to explain anything to the couple. The female receptionist was impatient, condescending and rude. There was one other patient in the waiting area besides myself. After approximately ten minutes of enduring the painful mistreatment of the older couple, they were attempting to leave and being respectful by saying thank you and attempting to walk out the door, all while the female receptionsit continued to be a very rude person. Those that know me, know I am not one for letting someone get hurt mentally or physically, bullied, or walked all over. As soon as the door shut from the older couple leaving, (in a conversational but firm tone) I mentioned to the dentist office staff that they were holding an embarrassing conversation with patients that they should have gone to a private area and attempted to properly resolve. Maybe even call the insurance company with them and attempt to get it resolved. But they instead held it for all patients to hear and made people feel uncomfortable and had the older couple leaving feeling humiliated. I then said if they tried to pull that with me, I would end up telling them to "kiss my ass". At that moment, an individual in blue scrubs who I assume was Bryan Schiavoni, firmly tells me not to cuss in his office, or he will kick me out. In a quieter conversational tone and a look of "Ok?", I said, "Kiss my ass?". He then tells me to get out of his office before he calls the police. I stood up, looked him in the eye and said, "that if he thought I was cussing, then stand by, you can all go F*ck yourself, cancel my f*cking appointment". The Bearable Dentistry inability to take constructive criticism and extremely poor treatment of an older couple ensured I am removing my family from their patient care and going back to the Dentist Office I love but had to leave due to an insurance change. I was able to speak with the older couple in the parking lot and they thanked me for standing up for them and told me that they could not understand why they were treated so poorly, and were humiliated by the way they were treated. So if you are in the Latah County area, avoid Bearable Dentistry.

Loved this office, Amber was amazing. I have a major dislike…read moreof dentist and their offices! This office is a cute bear den, sweet as can be. No dental office smell, which was a huge plus in making me feel comfortable and less stressed!

My family always has a great experience at Jonny Fisher, we've worked with many of the staff…read moremembers over the years who have all been wonderful! Monte really stands out for his patient care, but really everyone does an outstanding job!

Jonny Fisher DDS is an excellent dental office. They're efficient, friendly and do great work!! I…read morehave had my teeth cleaned several times by Monty who puts me at ease and does a great job cleaning my sensitive teeth. I have been a patient there for several years and highly recommend them :)

My wife and I are long term clients. We have always had good to excellent service though Brubaker…read more The hygienists are friendly and professional/ We have had crown replacements, bridges, cleanings, filling replacements. We plan on continuing our relationship with this clinic.

I generally get my teeth cleaned here. However, The front desk lady can improve her communication…read moreskills a lot. They made me pay for their scheduling mistakes. And it is costly. My guess is this business is not making money by offering good service, they are resorting to random fees to fill their account. I am looking elsewhere, you might as well.

Dr. Larsen is an excellent dentist, and I have referred several of my students and friends to him…read more I have none him for over 25 years and he has taken amazing care of both my husband and me. He cares not about are teeth but our overall health. The office is well managed, and his staff is professional and very personable. They always ask if they did a good job. I would not go anywhere else!

My son is at school at WSU and had an after-hours dental emergency and needed to be seen. From 5…read morehours away I called every dentist in Pullman, WA and left messages for all of them. Dr Larsen called me right back and within the hour my son was being attended to by the Doc and his assistant. They calmed my son and patched him up and left my wife and I grateful to have been so lucky to find Dr Larsen and his crew. We are beyond happy with the service and compassion we received from Dr Larsen.

They don't honor appointment times. I work in healthcare and cannot leave in the middle of my day…read morebut when they've had a cancellation their office decides to shift all appointments up so they can leave early. Out of 7 appointments scheduled over the last year, all 7 have been moved. VERY FRUSTRATING AND UNPROFESSIONAL! The Dr himself was amazing and I loved his bedside manner but the office staff more than make up for it with their attitude.

the Dr was fun and always had a positive attitude. I had a great experience with the nurses and Dr…read morebefore and after my wisdom teeth procedure, and am so grateful for the work they did!

Pickard does an awesome job taking care of my boys. Everyone is friendly and helpful and we have…read morealways had a great experience.

As an adult patient my experience with Dr. Pickard and his staff was unpleasant. After 5+ years of…read morebraces through his office and the removal of two teeth based on his reccomendation, Dr. Pickard essentially gave up on my case. Instead of proceeding with a plan and communicating the plan to me, he suggested that I should pay more money for his services (I made the mistake of paying in advance), undergo a surgical operation and other quakery. The frequently turning over of staff technicians means you will usually get a novice trainee who poorly documents changes or incorrectly applies methods. I cant tell you how many times technicians forgot to put on c-chains and I had to remind them. After switching orthodontists, my braces are now off after only one year thanks to a fresh approach. It was originally my dentist who let me know that I should get a second opinion, as she believed that Dr. Pickard was basically doing nothing and that what he was doing was totally ineffective. We observed more changes in one year at my new orthodontist then 5+ years at Pickard! He might be good for your kids but If you are an adult my advice is stay away.

I love bringing my kiddos here. The atmosphere is geared towards kids which helps so much putting…read morechildren at ease. The waiting area with the video games, movies and play area is very well done. In addition it is very clean. The staff takes great pride in keeping a clean disinfected area for the kids to play. They are very timely with their appointments and the wait time is minimal. When the kids go in to have their teeth cleaned they put on their sunglasses, lay down and watch a movie. The staff is very gentle with the kids and take their time to get their teeth cleaned. All of us with kids know at young ages they are not the best brushers so it's important to go to the dentist for oral health. It is nice to go to a dental office that cares about kids and goes to great lengths to make their experience delightful.

My girls and I always feel welcomed and well cared for whenever we go in for dental check-ups. The…read morefront desk girls as well as Dr Sept's assistants are all very warm, friendly and genuine. Dr Karen is an amazing pediatric dentist and we owe our smiles to her! Thank you Palouse Pediatric Dentistry for taking care of our dental health needs!

Dr. Pennington is the very best surgeon around! He has replaced both of my knees and now instead…read moreof just watching life pass me by, I'm an activé participator!! And he is so nice!!

I was very disappointment with the care and treatment that I didn't get. The staff and billing are…read morerude and deceitful, if you are poor don't go there. Uncaring unless you are loaded with money. Find someone who cares and will help you ..Id also give this place Zero stars but it won't let me.