I have been coming here for a while and my visits are always welcomed by the nicest staff. The free teeth whiting is just awesome and the environment is extremely welcoming. My family and I LOVE Mint! Highly recommended! read more

MINT dentistry | Frisco - Mint Dentistry - General Dentistry Near Me - Frisco, Texas

We love Mint Dentistry! The staff is so kind and accommodating to our families needs and the free teeth whiting is icing on the cake!

great location, great staff, overall quality a+. dentist are general and friendly. Would recommend to family and friends.

I am very overwhelmed with the lack of service I received here. I came in for a cleaning but instead was told I needed a deep cleaning and couldn't receive the cleaning because my gums were tender. Well wouldn't a deep clean make that even more painful. I'm very upset, as I paid $50 to get a laundry list of possibilities and did not receive what I came in for. I paid for nothing. Highly not pleased with the servic because I didn't receive any! read more

I have had a great experience at this location, getting my Invisalign and retainers here was a seem-less experience, been going for about 2 years now read more

The office they are working in has finish out construction issues. The restroom tile for the customers has debonded from the subfloor from a cheap-priced completely incorrect tile installation. The tile is a hazard, has cracked in many places, and is completely separated from the floor at the door, sink, and other spots in the restroom. I am a certified tile inspector for all of Texas by profession. When I pointed this out to two different employees they blew it off. The female x-ray technician had an extremely bad attitude. Not friendly at all. It seems like she hates her job and makes you feel like you are a burden for even being there. This is the only Mint dentistry I have been to so I can not speak about the quality of the other offices. However, I would not recommend this office to my worst enemy. Also, check your bill before you sign it. I came in for a tooth cleaning and my bill was $4,200.00 I was like WTF? Then I saw how many extra things they added without me even asking for it. Nightguard $400.00 I said I wear a night guard and have one so they added that line item for no reason. I have a chipped tooth from when I was in war, I'm a disabled combat vet, and they added $990.00 for one tooth veneer. I never asked for a veneer. They just kept making up charges like I was cattle for the slaughter. I had them remove all the fake line items and finally was able to pay for my tooth cleaning. Then when I scheduled a return to fix two fillings that fell out of my mouth, as I grind my teeth from nightmares, PTSD, they charged me $175.00 for each tooth in advance. Today I received a letter from Dr. Ahmed, DDS, saying they are canceling all my future appointments. They did not return the money for future work they already charged me for which is theft. So in summary, if you want to be their customer, put up with bad attitudes, risk an unsafe floor in their place of business, extra charges you did not ask for, and pay in advance only to be notified a day later they will cancel all your future appointments. Then be my guest. I have lived in Texas for 15 years and only went here as a referral from my wife. Who is now canceling all her work with this office and 3 of my workers whowhose's kids go there. read more

MINT dentistry | Frisco - Mint Dentistry boots their customers after their first visit for calling out unsafe office construction. - General Dentistry Near Me - Frisco, Texas

I thought I found my new dentist. But, boy, was I wrong! I went for a consultation and was so relieved as I thought I finally found the dentist for me. So, I scheduled my treatments, and signed the treatment plan. Ugh, my mistake I went for a crown, but kept telling the dentist that I still felt a throbbing in my lower tooth. So, she did another x-ray and saw that I needed a root canal asap. Not sure why they didn't notice this 5 days prior on my x-rays. She propped me up and told me to wait that I needed to sign a new payment plan and agreement. Ok, no big deal. Now, my bill goes from $1400 to $2300 with needing a root canal. Ok, again, no big deal as I know it needs to get done. I get laid back down and put on the gas. I could start to feel her drilling, so I lifted my hand, and told her. She put more numbing into my mouth. And she goes back to drilling. She then starts to stop and leave and come back after 30 minutes. Keep in mind my mouth is open each time she leaves for roughly 30 minutes. She finally starts focusing back on me and takes probably 10 more x-rays. I then, start to get so antsy as I know I have been there a while. After she finally finishes, they are closed. It is after 6PM! My appointment was at 2PM. So, for 4 hours she was leaving me with my mouth wide open and going to see other patients while she was still trying to work on my one root canal and one filling. When done I asked her if I needed antibiotics or anything she said no that I would be fine the next morning. Well, I woke up the next morning (a Friday) and could not even move my mouth, as it was open solid for over 4 hours the day before. I called and was told she would call something in and that was at 9AM. At 3PM still nothing called in, called again, was told they were doing it right then. It is almost 5PM on a Friday now and still nothing at the pharmacy so, I called again. Was told they forgot and was doing it right then. After 6PM on a Friday the pharmacy still had not heard a word from the dentist. So, I had to go all weekend in severed pain and my gums so swollen I could barely talk. Monday morning, I call feeling fine by then complaining and was told someone would call me back and no one ever did! I received a text that my permanent crown from my root canal has come in and I am not even going to pick it up. I am paying out of pocket to another dentist just to get my permanent crown that I already paid for at Mint Dentistry but refuse to allow them to ever work on myself or my family go again. BEWARE!!!! read more

I went for tooth pain. They removed my old filling. Put new filling in, they didn't fill the part where I had the tooth pain. It's been 2 months and my filling they replaced has completely fell off. I do not recommend. I went back for the tooth pain and they did not want to fill it in. What was the point of getting the old filling out and putting in the new one if it was not going to help. Super frustrating!!! Do not recommend for anyone!!!! read more

Crappy service and liars. They lied and screwed me round so much. I have never been treated worse by a dental office Then they get on here be act like they care, IF THEY CARED THEY WOULD HAVE TREATED ME RIGHT THE FIRST TIME. This place only Cares bout your money not your health read more

Talia left me gagging with water in my mouth while she typed on the computer multiple times! She also hurt me alot...it was extremely painful! Also when i asked her one question she turned around and talked to me with her back to me!!! She wouldn't even look at me on the face at all!!! She also left me my shirt super wet! read more

I was trying to get a trusted clinic, but man I chose the wrong place! They were too busy that they were not able to check with my insurance, I kept calling until the day of my appointment and they didn't contact my insurance and one time I called and it seems they were having so much fun that instead of answer my question she started laughing probably the jokes that they were telling to each other were so good, but such a bad service! don't waste your time or money here. read more

I love it here! My favorite location. So clean, modern, the staff is so polite and welcoming. MINT dentistry is everything!! read more

1 Star is WAY more than this place deserves. Had a few cavities filled on July 7th- resulting in severe pain which the dentist at this office brushed off as just needing a bite adjustment. I went to another office two weeks later still in severe pain- was told by the dentist at that office that he needed to consult with his colleague and then came back and referred me to an endodontist for further testing and a possible ROOT CANAL!!!! Refused to see another quack Mint dentist office any kind. I just left my new dentist who showed me where the dentist at the Frisco location FRACTURED my tooth!!!!! Now I have to have a crown put on- so beyond pissed. Wouldn't recommend this practice to anyone... ever!! read more

This office has no respect for their patient's time. The poorly managed office staff played and giggled as I waited 30 mins for an appointment and then shared that they took walk-ins which caused my appointment to be delayed and then suggested I wait even longer to get the appointment. No thanks. I passed 10 dentist on the way to the office. I'm sure at least one of them respects their patients time. And please, Rome, do not share your excuses. Your office texted me 8 times to ensure I confirmed my appointment. Use that same energy to text me and tell you're running behind schedule. read more

I presented for a biannual cleaning. Someone took me back for X-rays without introducing herself or providing credentials. I informed her that I recently had dental X-rays and that they could use those. She said that the "doctor" needed them to determine what type of cleaning I needed. I never saw a dentist. The "doctor" did it introduce him/herself. I am not sure how the "doctor" ordered any X-rays without seeing the patient or asking any questions. This place is a SCAM. This is not how a dentist office should be run. I will not be going back! They do not care and only care about what they can get from your dental insurance. This is a fact based on the radio advertisement about your "PPO Insurance". read more

My husband was turned away 30 min before appointment in a very busy waiting room -the receptionist stated he should reschedule for the next year because she "didn't think" our insurance would cover xrays. The appointment was rescheduled. My husband learned he had cleaning & xrays benefits that had not been used all year. Fast forward 4 days later the follow up appointment resulted the urgent need for a ton of dental work to be done. *So, we could have split the dental work & the cost with the first appointment using last years benefits & followed up with a second appointment using this years benefits for little out of pocket cost. Super frustrating! Finances and time off of work put aside my husband did say he was happy with the dentist and hygienist during the new appointment. read more

When I arrived to my appointment there were 3 people the waiting room. I wasn't seen until 40 minutes after my scheduled time. When I asked the front desk what's taking so long they said that they were short staffed. A few months later my wife went and she waited for 45 minutes. The staff were nice but it seems that they can't handle the patient load so they need to reduce the volume of people seen per day. read more

Pathetic Ads on radio are fake! Been back 3 times for crown / tooth Different person every time First time I showed up NOBODY WAS THERE IN OFFICE EXCEPT FOR RECEPTIONIST. We showed up and receptionist said, yea, a lot of people have been mad that our staff isn't here. Why the hell didn't you call me So I didn't leave work? Staff is not what the owner says it is on his radio adds. Complete fake!!!! Scammers Not qualified BS!!!!! read more

Made Mint my new dentist and I'm so glad about it! The front desk people are so sweet and understanding :) I recommend all my friends here :) read more

MINT DENTISTRY DOES NOT CARE ABOUT HONORING APPOINTMENTS I have been to the Plano and Frisco locations a total of 5 times with a minimum wait of 30 minutes and one reschedule because there was no way they could get to me that day. Mint Dentistry cares about 2 things: advertising and cramming as many customers in a day as possible. If someone walks through the door before you without an appointment, they are ahead of you. And the teeth whitening they offer is more spare than something you can buy at Kroger, and they "conveniently" left it out of my to go bag the last 2 visits. Do yourself a favor and find an independent in network Dentist. Don't buy the hype like I did. read more

They are amazing! Start to finish they took care of me and my husband. Super sweet team, lots of laughs, and they answered every question. They were very paitent and we couldn't be more grateful! So glad that we decided to give MINT dentistry a try read more

My son never actually had an appointment here since they couldn't validate my insurance. I had the appointment scheduled for weeks and they called me 45 minutes before the appointment saying that they couldn't understand my insurance and it couldn't;t be verified-- apparently even though my son is covered by two polices-- Humana and Aetna-- Mint doesn't take either. But the fact they called me 45 minutes before the appointment is incredible. Won't be scheduling a future appointment with them. read more

The office was very clean and nice, the office staff is top notch and very welcoming and friendly. Dr. Bell is amazing and takes the time to listen to all of your concerns. The hygienist Cassie was very sweet and very informative and the dental assistant Jada was also very sweet and welcoming making sure I was comfortable! Will definitely be back and glad I have found excellent dental care for my family! read more

These place is incredible! Sweetest people. And we got to watch the Office. Super gentle on my daughter and I. We got free teeth whitening too!! Found our new dentist too!! read more

Great place. See their billboards and heard about them on the Ticket. Super friendly-great technology. I like getting my teeth cleaned here

The xray tech was great, the dental hygienist was great, the dentist was great but their front desk person just lost Mint a patinet.

I wasn't going to post this only because I did not want to have to relive the HORRIBLE bed side manner from the dentist that I saw here a couple of weeks ago, but I think it's worth providing insight. First off I honestly hate to give a 2 star because I received superb customer service from the ladies at the front desk, the hygienist, the financial coordinator and the practice manager. But because of the HORRIFIC and TERRIBLE experience that I had with the dentist that I saw I have to give a lower rating. This was absolute torture and torment from this dentist. I have a very small mouth and therefore have extreme difficulty with opening wide as well as keeping my mouth open for long periods of time. However, I did my best straining and shaking to keep it open. I was getting a filing, and Dr. Amina Ahmed was so HORRIBLE and RUDE that she even told me in such a rude and disrespectful manner, "you cannot close your mouth during the procedure." And "that's the biggest you can open?" Really???? I wasn't trying to intentionally close but it was hurting so bad that my mouth just started closing. SHE CLEARLY SAW THAT I WAS HAVING A HARD TIME AND THAT I HAD A SMALL MOUTH PRIOR TO STARTING THE PROCEDURE. But still yet said such horrible things. She even belittled the hygienist while reviewing the Xrays that she took of my mouth stating some things that she missed. Because of this terrible experience, I am now horrified of going to the dentist. However, I was able to speak with the practice manager about it who was very nice and greatly appreciated my feedback. Again I wish I could give her and the other ladies a 5 star because of their superb customer service. Correction, this happened a few months ago. Thanks for the response. read more

I haven't been to the dentist in 4 years - i hate the dentist. The team here was SO gentle, thorough, fast, & friendly. Would 100% recommend to everyone! read more

All the way from California I give them a grade A!! Super professional team! Thanks Mint Dentistry -Frisco

This office is the best Mint office by far. They made my transfer so easy. The office is beautiful and the staff is so nice. I don't know why they have bad reviews, my experience was amazing. No pain and all the gain! They also gave me a FREE huge tube of their new toothpaste and FREE lipstick. I'm so excited to try it! Can't wait to come back for my check up! read more

What an amazing experience. We just moved from out of town and needed a dentist. Mint was fast to schedule an appointment, the staff were all professional, courteous and on-time. I did't realize going to the dentist could be such a customer-focused experience! read more

Natasha is very good! I recommend coming here! I will be back for more check ups. I will bring my family members as well. I like the free whitening products they give and the tips for good hygiene. read more

Staff friendly and excellent services Recommend Give it a try Can't go wrong Very professional New facility Easy sign in Works great with insurance read more

MINT Frisco is amazing! I will recommend this place to all of my family & friends!!!!!!!!!!!!

Nataisha, the hygienist was soooooo Wonderful..she did great job! Can't wait for my next appointment in December!

DO NOT BOTHER WITH MINT DENTISTRY. After waiting 20 minutes past my appointment they told me they were still prepping a space for me for a routine cleaning and check up. They let all patients have the option of having extra services after their regular appointment causing them to run late for all subsequent appointments. They said they might be able to fit in just a check up and then come back for everything else. I don't have the luxury to keep coming back for their tardiness! They also said they could not honor their promotional teeth whitening since they were running so late! False advertising! Might work great if you have a lot of extra time to spend in their waiting room. The receptionist said it's common for them to be running late everyday! read more

Their staff at the front needs customer service training. They waited until my appointment to tell me they had an issue with my insurance. I stayed on hold with my insurance company through my appointment trying to get everything confirmed. They should've called me to tell me there was something wrong prior to my arrival. Anther customer had the same issue while I was there and had to leave like me. When I called back to express my frustration, the office manager gave me a slew of excuses, wouldn't let me speak, and wouldn't take ownership of the fact that they just messed up until I told her that's what they needed to do...just take ownership. Pretty unprofessional in the front. Really no help at all. I won't be back. A lot of glitz and glam without the professionalism. read more

Very dirty office! When they give you products it is very dirty as well. The bag will have stains and hand prints as well as the products are just dirty. They know it is dirty and they still give it to you. Jasmine William is very crafty and awful as well and she knows why! Don't come! read more

Mint Dentistry is the best dentist to go to as of right now! With many locations popping up around the DFW area there is no excuse to not get signed up at one! After my teeth cleaning, they gave me my favorite type of toothpaste, being a charcoal based tube, FOR FREE! The biggest surprise to me about this was that the tube was a very decent size. On top of that, they offer a free mold for teeth whitening and a complimentary whitening gel to go with it. Walk in for another after you run out and they will hook you up with another for no price. On my way out they also offered me a free lipstick! Which was right up my alley. 100% recommend this place, so what's your excuse? This is my new dentist, so don't be lame make the right choice. read more

Horrible waste of my time! I don't get much free time as I work full time and have small children. I have a very established dentist that I see regularly but thought I would give these guys a try bc it's close to my office. I provide all my insurance and fill out forms at the time of scheduling. Not once was I told they didn't accept my insurance! I'm literally in the chair after being there already for 45Minutes ( and only have done xrays at that point) and they are going over a fee schedule with me. Trying to tell me I'm going to owe hundreds of dollars for a cleaning bc they have to bill out of network. Excuse me?!? I have wonderful benefits and never had to pay for my exams. She then tells me we don't take your insurance so you will owe for that visit. Wow!! I pulled off the wrap around my neck and walked out. This is terrible customer service and now I have to try to find time to schedule with my regular dentist. I guess that's what I get for trying something new. I'm so frustrated. read more