I would like to take this opportunity to give a big shout out to St. Helens Dental Arts. The team…read morethey have gathered is the A-team. I saw Amanda and Dr. Schuetter. They are not only extremely professional as well as friendly. I would recommend this dentist office. They get two thumbs up.

St. Helens Dental is a great experience if you need anything dental (cleanings, dental work, dental…read moreimplants, etc.). The staff is so nice and thoughtful, putting your needs front and center. I actually enjoy going there, because I trust them. The staff and doctors make you feel very comfortable in a usually uncomfortable situation.

I had several filings and x-rays taken care of. I provided all of my insurance information, and was…read moregiven an estimate before the work was done. They had months to get the total insurance coverage to get the final price. At each visit I paid the amount I was told was due. Weeks after the work was completed they sent me an additional bill. I have never seen a dentist that didn't find out early on exactly what the insurance would pay.

After being a patient for over 8 years and spending over $30,000, Dr Shumaker dropped me as a…read morepatient, because I went to a place that specializes in dental implants. She had done a lot of crowns on my teeth and thought I should continue keep getting more crowns as they only lasted a few years each. Then when I requested my X-rays she sent me X-rays the size of 1/4 inch on a email. Very unprofessional. $ is their priority over patient.

I love this dentist! I moved here a year ago and found them online. They have been kind, efficient,…read moreand reasonably priced! They are a great team!

The staff was very nice however they claimed I needed a cleaning that would have cost over $1000…read moreout of pocket after insurance and also said I had 7 cavities. I went for a second opinion and not only did I not need an extravagant cleaning, I had ZERO cavities. BEWARE! They are profiling people and just want to take your money.

The dentist placed me in an extremely dangerous situation, I'd seen a…read more specialist to try and determine why I was experiencing extreme, rapid dryness in my mouth. This dryness would cause a choking situation sensation, and an involuntarily response to chomp down. I can't help it. I asked if I could the have bite block, the most basic, common tool a dentist has in his arsenal be placed in my mouth to prevent damage from this involuntary reflex. A few minutes later he angrily had his assistant jerk it out of my and told me just to swallow, which I couldn't. This put me in an extremely dangerous situation. There's not a single doubt in my mind that I would have become severely disfigured if I continued to see this dentist. All over a simple, common bite block. I found out later, that even being placed in a dangerous sitituation....

I've been coming here for a couple years now. Dr. Hedges is professional and very educated in what…read morehe does. I had a cavity filled by him one of my first visits. I did not even feel the shots he gave me! He is always funny and in a good mood. The woman who cleans my teeth always does an amazing job. She is quick but thorough! She is also friendly and informative. The office is very clean. I plan to continue coming here as long as I can. I am a Medicaid patient and I am thankful for them accepting me here as many places don't. I see other people have claimed they have had negative experiences being on Medicaid. I have had nothing but great experiences here. I would recommend giving them a chance. Thank you all for what you do!

Quality is the best I have been to. I trust what they do.......not having to worry about the…read moreoutcome allows you to relax on each and every visit.

The receptionist, the dental assistant, and the appointment scheduler were friendly and efficient…read more The periodontist is extremely skilled, friendly, and supportive. I'm quite happy my dentist recommended this office for my dental implants.

My husband recently went to Valhalla Dental Care. He was told beforehand that they accepted his…read moreinsurance and that his insurance would cover his cleaning. A few days ago, he got a bill for $223 for his cleaning. He called, and they told him that he was out of network after telling him it was covered. They said a cleaning was almost $490, so they wrote half of it off. This sounds like a huge bait and switch to us. He made sure that they carried his insurance and talked to them several times beforehand. They also recommended several expensive procedures for thousands of dollars. My advice is to beware of this practice.

I've had a good experience here each time I've been here. Everyone has been friendly and kind.read more

I've been going to this dental practice for about 5 years, and sadly, it isn't the place it used to…read morebe. Be really careful - they will tell you something isn't covered by insurance and that you have to private pay. I had this happen twice but I insisted Elite run the claim through insurance, and my insurance DID pay and wrote off a lot of what Elite made me pay. In fact, Elite refused to refund the excess of what I had paid them the first time this happened to me. Dr. Music personally told me he would never make any money if he could only get what insurance paid.

I had a very upsetting experience at Elite Smiles, and I can't recommend them--especially if you…read morehave cosmetic dental work like composite veneers. During one visit, they removed a silver filling and did a dental cleaning all in the same appointment. While I was still numb from the filling, the dental assistant accidentally hit my veneer with the suction tool. I immediately said out loud, "Man, it felt like my tooth broke." They brushed it off and finished the procedure. Then I was taken to the hygienist down the hall. She was extremely rough, even after I told her my teeth were hurting and I was still numb. The next day, I noticed two of my veneers were chipped--veneers I had just recently paid to have done. I called the office right away and was scheduled to come back the following week. But the dentist I saw wasn't the owner and couldn't make any decisions. Instead of accountability, he tried to place the blame on something I ate. No real assessment, no responsibility, no solution. The way this situation was handled was both incompetent and unethical. I was dismissed and made to feel like my concerns didn't matter. When a patient speaks up in real-time and follows up respectfully, there should be some level of care and ownership--especially in a cosmetic practice. Instead, I was met with denial and deflection. If you value your smile and expect professional care, I strongly suggest looking elsewhere.

I would not even give this place one star if possible, but it won't let you. I had a bonding that…read morefell out and they told me they could get me in. This is not my original dentist that I go to, but we were close to this practice. So I went in an hour and a half later came out with a five minute bonding. They tried to sell me all this stuff about Bridges and plates and all this.. hand me sign something which I couldn't see cause I didn't have my glasses on. I was in the Dental chair. The only reason I went there is cause we were close to this spot. This is the worst establishment ever. I don't even think these people are real dentists. They had a helper that put in the bonding on my tooth. The last 10 minutes of my visit the first hour and 20 minutes was the insurance girl trying to explain to me that she's gonna get everything paid for by my insurance. Going real hog heavy into it how they can make the insurance pay for everything which I know is bull crap. Do not go to this practice! I have chronic pain and just laying in that dentist chair for an hour and a half for a 10 minute bonding was absolutely absurd. They're trying to grab as many people in there as possible. These new people that took over Gerlach are completely horrible. And I mean that by saying, I don't think that they are really dentists.. I now have a swollen face on my right side from where he did the bonding and apparently it is infected. I give this place an F minus. No wonder they got me in so quick. What a fool I was instead of calling my normal dentist.

How about no star! Horrible office, appointment management! After 20 years with Dr. Chip Gerlach,…read moreI gave new management 4 tries. 3 of the 4 appointments were either an hour & 1/2 wait, arrived & told I did not have an appointment-after receiving 2-3 appointment reminders, & last one, arrived 10 minutes late for appointment - after calling them saying I was stuck in road construction & on my way. Upon arrival I was told I had to reschedule. Really???!!! As a result, they will be losing 6 patients with my family. Heading to a new dentist. We sure miss the old Gerlach office!