By far the best service I've received with my dental care. Once I walked it the lady's at the front desk were very welcoming and made checking in seamless. It took about 5-7 mins before I was actually seen and throughout the process they explained every single step and machined used. If I could have gave them 10 stars I would. They have a really awesome team there. read more

Always a quick and pleasant visit when I come to mint dentistry. I appreciate that my appointment time is respected and I'm not left to wait for long times prior to being called back. They always check your comfort level when providing work. This location has a great team. Not to mention the benefits the office gives to add on to comfort you can listen to mix or Netflix and awesome you get some fun sun shades. Thanks Mint Sugarland read more

MINT dentistry | Sugar Land - Nice clean lobby area - General Dentistry Near Me - Sugar Land, Texas

Wow. I have BEEN hearing about Mint Dentistry because of their marketing (which is VERY effective) I have to admit, I was impulsed. So I decided to check out the dental plan they offered (since I don't have insurance) and upon entering I was greeted with a huge smile and such sweet and helpful service. Shawnie was the assistant who took me to the back and instantly made me feel comfortable. Jenae was also very educational in describing future treatments and payments and i especially did NOT feel pressured to do something I was not ready to do. Typically, I dislike dentist visits but I KNOW I made the right choice because of the consideration and helpfulness by the staff. I love this location and I will for sure come back. read more

Well they have made me come and change my review! I went today and waited for a whole hour. Once the Dental Professional arrived she did my exam and then begin to speak in company jargon at a thousand miles a minute. When I simply said let's step back because you are going to fast she stated she didn't like MY TONE and got up and walked away! I gave the two stars because of the hygienist and front desk they had good service over all but the wait was ridiculous and the fact that I still didn't get serviced is beyond unacceptable!! DO NOT GO TO THIS MINT DENTISTRY! I can't speak for the entire company but I know for a fact Sugarland location has lost me and my family as customers! read more

I sincerely would recommend you go to a different dental office, i wasted my time i waited for over an hour and a half. I just like other people went for their marketing of the free whitening cleaning and they don't express to you that you only get the free whitening if you do all the services they recommend which are over price other dentist have given me way lower prices on the same procedures and some procedures weren't even recommended at other dental offices. The office is not a luxury dental office at all other then the home goods furniture this place is a total scam. Please do your research i wasted my yearly exam that my insurance provides just to get no where!! This is a franchise and as a customer it feels like you're just another number and they'll make sure you understand that's all you are. read more

After driving 80 miles to an appointment made 3 days ago after verifying my insurance over the phone, I get to my 11am appointment early IN PAIN only to be told they do not accept my insurance and the person I spoke to over the phone just went ahead and put me on self-pay! What was the point? read more

This center is not consistent in their services. They are not in the same page when it come to follow ups. You have to stay on top of them to follow through. read more

Filing a claim with the Texas State Board of Dental Examiners. They told me I had two cavities. Had my x-rays examined by two other dentists who told me I have none. Do not let these crooks get near your teeth. The only reason they have good reviews on here is because people were given free gifts to leave reviews. read more

Very upset and disappointed. Money lost totals over $6000.00. Where do I start? I went in for a filling and was told I needed several route canals. All of them seemed to be under my teeth close to gums. No problem. I spend a lot on self care. I got veneers done on entire top row and waited to do ground work so the bottom would be right. I have gotten 7 crowns on the bottom. Why ?? I couldn't really tell you! I feel now like people are very money hungry and don't care anymore. In 2021-2022 I have been to 2 mint offices over 15 times and still no real solutions. They drilled down 7 of my teeth to nothing and placed crowns. My last visit I just broke down and cried. I am 39 and feel like I need dentures at this point. I went in February this year and had to get 3 route canals done . Then went back in May and got them redone by Dr. E . She drilled 3 of my teeth down to nothing , had my mouth open for 6 hours then after placing temps said she would have recommended I do a merged tooth method instead of individual crowns. 7 days later my mouth was still bleeding and hurting. I went back they said I needed GUM GRAFTING because Dr E( who was no longer there) damaged my gums and the crowns would not fit because my gums were too low now!!!They sent me to the heights to a specialist who then redid more work behind Dr E and placed temps back on. NO ONE called me in 3 months to say my permanent crowns were in. I called 2 times and was finally allowed to schedule! Then guess what. They said my temps were in too long and now there was more damage closer to my bone and I would have to go pay more money to get it fixed. They gave me the number to another specialist and said they would refund me! Lololol. It's now December I have called the corporate office 5 times and NOTHING! You want to know what else???? I was eating white cheddar popcorn and my whole tooth severed off. I almost died! I will for sure need about 7-8 implants now because of MINT dentistry in Sugarland and the Heights. I feel betrayed , sad, and hurt because I trusted the business and felt like they knew more than me. Below are my many appointments the gum damage and my lovely missing tooth that's in my purse now. I think I need a lawyer at this point. read more

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Total Scammers! I went to this dentist solely because they offer free whitening. I was told by Dr Maria Yang that I needed 8 fillings and a crown. A year later I went to my former dentist at one of the most reputable dentistry's in the area, got 2 fillings 0 crowns. Will not be returning, ALWAYS get a second opinion. read more

Absolute worst and most painful cleaning I have ever had. I was going to Mint in the Heights, but moved to Richmond and switched to the Sugarland location. I have had wonderful cleanings at the Heights location and I was expecting the same here. She, the dentist, did my cleaning and was rough and inconsiderate. She hurt me the way she used the mirror tool to hold my lips, etc. out of the way. She left the suction thing in my mouth constantly, even when she was changing tools and doing nothing in my mouth. It caused sores in my mouth and on my tongue. She was not friendly or polite. I will never be going back. Everything in my mouth still hurts today. read more

I haven't been to the dentist in a couple of years because I always had that horrific drill scraping sound ringing in my ear that discouraged me to go. But I knew I had to grow up and begin having healthy habits. I heard MINT being rave on the radio multiple time and from my mother and decided to give them a try. My childhood nightmare disappeared, my experience here with the lovey staff has given me a new outlook on dentistry. They work as a team to get the job done and ensure I was comfortable throughout the whole process. I think I'm ready to begin getting check up every 6 months! read more

Absolutely loved the experience! The staff was super nice. I love the dentist again. I am permanently here to stay. It is absolutely worth the visit. read more

MINT dentistry | Sugar Land - General Dentistry Near Me - Sugar Land, Texas

This is my second visit to the Sugarland location and the wait time is awful. I scheduled an emergency/toothache appointment for 11:15 because it was the earliest available. It's currently 12:16 and still have t been seen. I'm in severe pain. I try my hardest to give a business a benefit of a doubt but this will be my final visit here. Other than the cleanliness I'm sure I will be able to fine another dentist that is more punctual with timing. Oh, did I mention I was suppose to receive free teeth whitening with my PPO insurance that I never received?! read more

As a person who dreads even the most simple dental procedures, Mint dentistry has exceeded all of my expectations! The staff is so friendly and very knowledgeable. The environment is peaceful and welcoming. I will never go to a different dentist again!!! read more

This has to be the slowest location I've ever been to. Everything from the wait when you check in to getting your teeth examined and cleaned. I had a 1:30pm appointment for a six month cleaning and it has been over an hour(I'm typing this as I sit in the chair waiting for my teeth to be cleaned 2:50pm). I'm not sure if they are over booking or short staffed, but whatever it is could definitely be better. The staff member that walked me back was nice and ensured I was taken care of. read more

I've visited Mint Sugar Land with my daughter 3 times and this will be the last. Last cleaning was mediocre the worse is the wait time. First few times I waited about 30 minutes, this time we waited for about an hour. If you're busy and are not prepared to spend 2.5 hrs at the dentist for a routine cleaning skip this place. read more

Scammers. I went in for a cleaning and left with no cleaning and 1 1/2 hours later with a rescheduled appointment that was going to cost me approximately $800 with insurance deductions. Cancelled appointment and went to River Oaks Dental, quick and honest people: total cost for everything $384 (with insurance deductions). I believe they prey on people like me who are "young" and who "have no knowledge" of this messed up system. DO NOT GO HERE, this place is unethical and filled with FAKERS. read more

I love my experience here!! They are sooo friendly and very educated. The cleaning was amazing I haven't been in 8 years and I feel like I have new teeth!! read more

MINT dentistry | Sugar Land - With TVs on the wall - General Dentistry Near Me - Sugar Land, Texas

Place clean. Wait time was minimal. Ebony and Van or Fam sorry I forgot her name who cleaned my teeth. They both were awesome. Great experience here. read more

They have amazing service here and the fact that you watch tv or listen to music while you get treatment is superb. I have been coming to mint for three year and will continue to support. read more

MINT dentistry | Sugar Land - Love mint - General Dentistry Near Me - Sugar Land, Texas

Don't get me wrong it's a good environment but it's falsely advertised when it comes to certain prices and considered what i went thru I'd rather go to another location to finish my services read more

My doctor was very professional and very nice also medical assistant was great the whole staff was wonderful 10stars

Super awesome experience with the entire staff! I gotta name drop Britchel for being so nice and attentive!

This place is so awesome!! Everyone from start to finish was amazing! From Janae at the front desk to Shawnie and Yvette helping me understand everything and Dr. Acorn was very thorough with explaining everything to me step by step. And Shannon was a great hygienist and my teeth feel amazing and clean. Thanks for such a great dental experience everyone! read more

I got work done 09/2022 they claimed to have worked on 5 cavities and 1 crown, the crown fell off 03/03 while eating gummy bears. I called and set up a appointment for 03/06 when I went in first the assistant was asking me to put my own crown back in so he can take X rays after he didn't have any equipment in the room was hopping from room to room collecting equipment. When the dr came in she was asking the assistant which tooth is it where the crown came out of and he could not tell her then she was asking me which one it was which I replied you are the dentist that worked on it you should know what tooth it was. After all this they tried to charge me an additional $250 to refill a tooth they claimed they did not work on but where it was done should do it for free. When they are the only ones that have done any work in that area the last year. I went to another dentist who I've been going to since I didn't like mint dentistry service and he without being asked knew what tooth it was when I showed him the photo print out of where mint dentistry worked on he pointed to the tooth they worked on and said yes that's the tooth I fillled in the one they did work on. read more

Went in for a cleaning as a 1st time patient. I was very impressed with how courteous the 2 receptionist were! Offering water as I waited and making sure that I was o.k. However, after waiting over an hour to be called for my x-rays and then having to wait in the chair an additional 30 minutes and took a NAP before I decided to leave. Upon me leaving I did saw a female dentist and told her that I was exhausted from waiting and in fact was leaving. She stated to me, "We all are tired ma'am. You can always reschedule." Really? No apologies for having me sit when I had an appointment? Or even having sympathy for me wasting my day? I would love for the corporate office to know (and will be sure to let them know) how insensitive this dentist was! Will NOT recommend this location to anyone! read more

Everyone at this location was extremely friendly and attentive, from the receptionists to the dentists. Everything was explained in great detail to me in such great detail that I had no other questions that I needed to ask. The service did not take long at all either, it took about 30 minutes total. I will definitely return to this location in the future. read more

Great service and quality from desk personal, hygienist, and Dentist. I was able to get my regular check-up,exam,cleaning done in an hour. read more

Van is the best dental hygienist hands down!! Very friendly and makes you feel comfortable through the whole process! You can tell she takes pride on her work. I will continue to come here and have her clean my teeth. Thank you Van!! read more

LaShonda is amazing and hilarious. Dr. Acorn was great and the hygienist definitely made the situation more bearable. Thanks so much!

I had a great first time experience here at Mint. The staff was friendly and personable and the dentist was polite and knowledgeable. I would definitely recommend giving this office a try. read more

This place is God awful. Every time I come here I end up waiting 2-3 hours. No point to even have an appointment when they aren't going to get you back in a decent time. My appointment was for 2:45, I didn't get into the chair until 4 and ended up being done at 6 because once I was in the chair, I waited almost an additional hour for them to start my cleaning. Don't go here if you have plans, you won't make it. read more

Great experience with MINT. I felt comfortable and Jean my Hygienist was great. I have a plan to get me on track and felt that the Dentist was detailed and answers all of my questions. They made me feel welcome. Wait was a bit long, but for my first time there, it was fine. read more

Very nice office, great oral hygienist the dentist had an ok bedside manner her assistant was nice. However the schedulers and patient coordinators or admin need alot more coaching and training. I made my app for a cleaning they saw i had ppo insurance and did a whole treatment plan for me which i moved forward with. Once they did the work they they didnt have time for my impressions for whitening trays. I made an app to come back no problem.. i get to my app and after they said they'd call me to get my trays when they were ready . A while passed and still no word so i called back and they said they threw them away and had to come back again , which would mean 3 trips to the office. This very well could have been a mistake but rather than making communication they waited weeks till i called back. I felt they were quick to take my insurance but did not complete my treatment plan since they had already billed me out. The star rating is based on lack of communication with the patient . I am sure like most office people are cross trained this was not just front office but rather the team did not communicate amongst themselves. Patients time is limited and we cannot take a lot of time off . read more

I brought my son in to get treatment I was told they had to submit it to the insurance company for approval... Ok I waited three weeks called them back and asked them have they heard anything I was told they haven't submitted it ...... What? Then they ask me do they want us to go ahead and submit it (yes 3 weeks later) I told them please do... Now nearly two months from that conversation I called them to get a status update and that when they told me what they insurance company said ... I ask why haven't anyone called me earlier... I was told " i am not sure" I can speak from my experience only They are not worth it to me they have poor communication skills I am sorry ... I was too excited about coming here because I hear them on all my favorite radio station but that all it is to me "HYPE"...... read more

Why is everyone here so sweet and attentive!! Dr. Acorn was very thorough and addressed all my concerns. She doesn't make you feel embarrassed for having ugly teeth!! The staff was helpful and gave me tips, went over treatment plans and payment options before starting treatment. Lubaina at front desk is pleasant and Iqra was a beast with the X rays!! Highly recommend!!! read more

I went to the sugar land office and was told I needed two fillings and a new crown. I had the fillings done and while in the process the assistant dropped the acid on my check. When they were done I asked for the office manager and told her my face is burning, I felt something g drop on my face during the procedure. She then asked if I arrived with those two raw red patches on my face. Are you kidding me! I said I have been seen by three separate staff including g the dentist and it wasn't there. They didn't see anything. It took almost a month going back and forth with management and the district office to get some type of reimbursement. Then I had them put on the crown. I was constantly in pain, swelling and notable to eat. I was in and out asking them to check my tooth. They X-ray, exam said nothing looked wrong. Needless to say I ended up in the hospital from an infection. Yes it was that bad I went to a different dental office and the dentist sent me straight to the ER. That's how bad the swelling got, it shut my eye and I while in the hospital I had to have emergency surgery on the tooth. Never go to this office they will not help you. It's unfortunate they don't have negative stars or something, they don't deserve any stars read more

My teenagers begged me to take them to this place instead of our private dentist and although I knew it wouldn't be how they expected; I went ahead and took them! The atmosphere was very nice, the staff was very friendly. They had nice worship music playing, which was a plus for me. I'd rather that than rap or music that I know nothing about. Anyway...the teens went back for their exams and were told they both had cavities! I would not have had an issue had they said one or two, but they said Teen 1 had 7 cavities and Teen 2 had 9!!! These are the same teens that go to the dentist every 6 months (sometimes more often) and have never had any. At this time I felt bad for not going to the back with them and trusting that this place would do as they promised on the commercials that everyone rants and raves about. I went ahead and paid for Teen 2 to have two of them "filled". After two or three days, Teen 2 still complained about pain from the "filling", her bite was off and she was still pretty swollen. Fast forward one month later, I made an appointment for them both to see our private dentist for an exam and what did he find? NO CAVITIES!! I asked him at least 3 times if he was sure, because sure enough the "commercial dentistry" told us they had multiple! He assured me by showing me their x-rays and I saw NOT 1!! I was furious, but that was a lesson learned! I will NEVER recommend that anyone visit this place or any other like it. I mean we have pretty good dental coverage, so I'm not sure if that's the reason why they attempted to rip us off or if that's just their MO! read more

Caution: This company is just good at advertisement and hyping up their brand. No tablets in waiting area as advertised. No Netflix. Staff was polite but was asking about my career because they expressed how they want to get out of their current jobs due to lack of pay and no interest in the company... long waiting times even though you have an appointment, they wanted to add extra charges to my appointment and I didn't agree so they said they couldn't see me at all. They weren't able to get my previous dentist records by phone or fax or email nor nothing nor were they willing to. It was just a over hyped place with good advertisement but such a let down. PLEASE GO TO A PROFESSIONAL DENTIST THAT WILL PROPERLY ASSIST YOU AND YOUR TEETH. DONT WASTE YOUR TIME WITH MINT. read more