This is the best dentist I have ever been to. Been going for a couple years now…read more The service is great and they tend to my every need. My dental needs have finally been met and I'm on track for better health in the future. It feels like going to see my family when I go for appointments. It makes me look forward to my appointments in which I've never had with a dentist.

With this being my dentist since childhood it is disheartening leaving a negative review but coming…read moreto this dental practice as an adult has been nothing short of a miserable experience. Since this was a dentist my parents used for years I brought my fiancée on board as well. We scheduled a routine cleaning for my fiancée that turned into a deep cleaning which we had no problem with, the problems began when we received the bill and couldn't make heads or tails of some of the charges when asking for clarification we realized we'd been charged for services he had not received. While they credited us what we had been charged for we couldn't help but feel like the extra charges where placed their purposefully, and so the problems continued. My self and my fiancé credit was run for care credit (without our consent) to see how much we qualified for since we were paying out of pocket. Once the office knew the amount we had available to spend we where no longer updates during our appointment as to what was happening and how much each service was. I was in office to repair a crown I received from another dentist. I was told what the procedure would be and the total price of that specific procedure, whether the damage was to extensive or another miscommunication issue, the type of new crown/veneer needed to be different but at no point in time was I ever told it would be a different price until I checked out and the service was done. I was made to feel like I was being problematic for questioning the bill and at that point the level of service and quality of care I received went down hill and I was met with hostility and disdain anytime I would call especially from the receptionist / office manager. (Please reference their google reviews as it seems I'm not the only person to have problems with the receptionist/ manager and who seems to be being charged for more than what they are receiving) My family and I are disappointed that the practice has taken such a turn for the worst and have decided to not return.

When I cracked my tooth, I thought it would be a simple fix. I made an appointment with my longtime…read moredentist, only to arrive and find out he had retired and someone else had taken over the practice. Since I was already there, I decided to give the new dentist a chance. That decision turned into months of frustration. He attempted to place a crown on my back molar over and over again--at least six times. Every time I tried to eat, I braced myself. Without fail, the crown would pop off. I started to dread meals and honestly began to feel like I was losing my mind. Finally, I decided enough was enough. A coworker recommended Dr. West, and that referral changed everything. Dr. West listened, assessed the situation, and placed a new crown--successfully--on the very first attempt. No repeated visits. No more anxiety every time I ate. Just relief. Finding Dr. West didn't just fix my tooth. He truly saved my sanity.

I've been meaning to write this review for almost a year but it's finally being done after another…read moregreat visit to Memorial City Dentistry today! From my first visit, every staff member I came in contact with was welcoming, friendly and helpful. I came in for a chipped wisdom tooth that was painful and I was able to get the problem taken care of within a few visits. They explained the price breakdown and what to expect and it was very helpful. During each visit, everyone made sure that I was comfortable rather it was a cleaning or dental procedure being performed. Dr. Joo is AMAZING!! Kind, friendly, informative, thorough and professional. She extracted my wisdom tooth and I was terrified, but she comforted me and extracted it so well! I didn't feel a thing! There's nothing but smiles and laughs every time I visit, from front desk staff to doctors to hygienists & assistants. Dr. Joo, I can't thank you enough for helping me getting my dental health back on track. Thank you Elizabeth and JR for giving me a nice and healthy cleaning and for all the helpful dental advice. I am so glad I found them and I would highly recommend Memorial City dentistry to anyone looking for a great dental office!

In a world full of private equity run dentists that profit upsells and shady business practices,…read moreDr.Wong is one of the few left that are there to simply treat you as well as he can. He is efficient, kind, and ensures you get the best quality care. I believe he is a 3rd generation dentist so probably runs in his blood! Couldn't recommend him enough.

I was recommended to Dr. Wong's practice by a coworker. This was seriously the best recommendation…read morefor a dentist I have received in many years and I am truly thankful for it. Customer Service 5/5 - To begin with, the customer service here is out of this world! Dr. Wong, as well as his staff members, go over and beyond to try and make patients feel welcomed, relaxed, and as though they are really in good hands. He as well as his dental assistants made an effort to get to know me as a person before exploring the reason for my visit. Professionalism 5/5 - Dr. Wong is a highly skilled, second-generation dentist who has made this his life's work. I felt very comfortable with his mannerisms, and his calming nature was just what I needed. He was able to explain my needs and treatment options in a way that both made sense and eased my nerves. His gentle touch and speedy work are impeccable! After having less than desired dental work in the past, it was GREAT having work done by a true professional. Atmosphere 5/5 - The office is spotless. Friendly, smiling faces, and short wait times make this the place for me.

I used to be terrified of going to the dentist. After about 10 years of not going, I decided to…read moregive it a shot since I was paying for insurance anyways. The dentist here have taken great care of me. I have been going for about 2 years now. I moved farther out and I still make the drive because of the great experience and care quality. I haven't felt pain at all during cleanings. Attention is always timely, great reminders system for appointments. This office even keeps track in their notes of my life events such as my wedding and new home and ask about it during my visits.

I cannot say enough good things about this office! I've…read morealways been terrified of the dentist and when I became a patient I made them very aware of it. Dr. Favor is the sweetest! He always makes sure that I'm comfortable and that I'm calm before starting any procedure. I love how they give you a small evaluation and then they check with the billing department to let you know how much your procedure is going to cost before starting anything, which I'm sure everyone appreciates. The staff is wonderful! Very professional, very polite and welcoming. 10/10 HIGHLY RECOMMEND!

Where do I start?!? I got a toothbrush so I can't give a low…read morereview right??? Wrong! The place is nice. The two girls were very friendly and helpful. They had a fish tank. I loved the fact that I was able to make my appointment online, and I received a confirmation call within minutes! I was not happy with the fact that I had to wait a long time! They got me into the room right away, but after that...... I saw the hygienist (or doctor, it was a young guy) browsing his phone for over 45 minutes! And guess what... I was the only patient! I even provided my insurance information before making my visit! I had to get up from the chair to go ask them if was going to be helped....with a superficial cleaning! That is all I needed. The process took 1/7th of the entire time that I spent there. I wished I had received better service.The location is convenient and has potential.

The staff is so friendly! I felt that I was well informed. I have always been reluctant in going to…read morethe dentist but they made me feel more at home. I came in for a root canal and a cleaning and I hardly felt a thing. The doctor walked me through everything he was doing and made me feel at ease. I'll be coming here from now on. I have no idea what the other negative reviews were about but my parents and I had a good experience with the place and doctor.

absolutely phenomenal experience here!!! READ ON:…read more from the call i first made to inquiry as a new patient, to the moment i walked out the door i was treated kindly and with respect, being genuinely listened to and not rushed like most offices. everyone there, from the techs to Dr. Amin took their time to talk to me and make sure the experience was not just good, but great. I'm talking all the little details that most dont go to the effort to do. they have TVs galore there with your choice of Netflix to watch literally while you are getting work done. they even have a tv on the ceiling! i personally opted to listen to my own podcast, of which the tech paused to let me put on, totally understanding. the entire place is spotless. they say you can tell a lot about a place based on how clean there bathroom is... well this bathroom was immaculate. now to their actual technology, its state of the art. this guy really took investing back into his business serious. they have 3d modeling, high tech (extremely low radiation) x-rays, and even some crazier imaging technology that I've never seen before. another thing was they had a tool with a camera on it that can show the patient the exact up close visual that they see, on the ceiling tv. it's not like the old school way of using a mirror to kind of see what they mean. i saw that thing in 4k HD MAX ZOOM LOL. anyway, their pricing is extremely fair, even for me with no dental paying cash. its the type of business decision that will gain them more customers, as i already prepaid for my next visit and will be referring my partner and anyone else that needs an elite dentist. also the dentist is SWOLE AF, which if he has that kind of discipline, you can surely trust him to be diligent with his dentistry work A-Z. five stars. thanks for everything, even dealing with my overly intrusive material science questions lol.

I met them when they hosted a happy hour at my apts.! I have been a faithful customer since…read more Upon arrival you are checked in right away and if you need to reschedule they are flexible. The ambiance is inviting, warm clean and water or coffee is available. They have multiple televisions and headphones for your convenience. I love my hygiene bag after my 6month check-ups! They are very generous and do not skimp you on quality. They have the newest technology and the have you in and out. Service is Always warm by all staff and the doctor comes in to check on you to see how you're doing and let you know the result of your exams. After living in Cali and having bad dental experiences, I truly trust them and they are not out to profit on unnecessary dental procedures.

Dr. Ross Pickei is the nicest dentist which will put a happy smile on everyone's face. He goes…read moreabove and beyond to make sure you get your money's worth . He makes sure his dental work is done right the first time. I love his staff and beautiful office. He's a perfectionist plus answers all questions, doesn't rush me. I really appreciate his time & great work . Covered parking is great. I highly recommend Dr. Ross Pickei, plus he gives follow-up phone calls.

Excellent staff, hygienist, and Dr. Pickei is great. I take my teens there as well as going myself.read more

If I could give negative stars I would for this review. When…read moreI called to make the appointment I asked if they were in my network and I was told yes. Dr. Inman then proceeded to do several things without discussing cost with me. I later found out that they are not in my network and when I called them to discuss this they told me that Dr. Inman stands by his work. The x-rays were so bad that he took that the new dentist office that I'm going to couldn't even use the x-rays. After calling the doctors office and explaining the situation I was told they would talk to Dr. Inman and I was told I would get a phone call back. Two days later I made my phone call back to the office to find out what they were going to do about overcharging my insurance card from a dentist that's not even in my network I was hung up on by the lady that works there because she didn't want to discuss how I felt I was charged for things without having prior discussion on what it would cost. Very shady very unprofessional definitely do your research before going to any dentists but I can tell you right now this office could care less about the patient.

First of all, let me start by saying that I have a huge phobia of the dentist. That being said Dr…read more Inman and his awesome staff are understanding of my anxiety. They always answer the phone when I call, actually, they call me to remind me of my 6-month cleanings. I've had some extensive work done and they've been understanding when at times I couldn't pay the entire balance and worked out a payment arrangement that fit within my budget. I just love Dr. Inman, his technique and expertise in restorative dentistry can't be matched! He even makes my crowns the SAME DAY and matches my teeth color to the T. If you are looking for a caring and friendly staff AND an excellent dentist, I highly recommend Dentists at Town and Country!