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    MinuteClinic at CVS

    2.9 (19 reviews)
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    Carbon Health Urgent Care Campbell - Third toe, white opaque line-- matching the 30gau insulin syringe tip.

    Carbon Health Urgent Care Campbell

    2.4(52 reviews)
    0.1 mi

    This morning I decided I needed to have a cut on my hand looked at, but didn't want to spend the…read moreday in the ER or at a walk-in only urgent care. I was able to get an appt for Noon today via their website. I called afterwards to make sure this was something they handle and to make sure they accepted my United Healthcare insurance. Yes to both questions. I got there at noon on the dot. My ID & insurance card were scanned. I was told I had a $20 co-pay, and it is treated like a regular doctor visit for billing purposes. I was asked to sit and wait. Not 30 seconds later I was called in. The assistant reviewed my general health, meds, allergies, etc., and took my vitals. We verified that I was current on my tetanus shots, which they need to do any time you have an open wound. She left and I waited about 3 minutes for the doctor. (I am using the term "doctor" generically, but I believe she identified herself as a physician's assistant, or PA.) She came in, took a good look at my hand, explained what she saw and what the best idea would be to close the wound. I was patched up in no time and on my way. Both the doctor and assistant were nice, friendly and compassionate. I looked at my watch when I left and I had been in there for 28 minutes! It would have been quicker if I didn't have to wait for the skin glue to dry. All in all, I had a great experience here. It's a 5 minute drive from my house, which was a bonus. I am glad to know that they are there for when I do something stupid that requires minor medical attention.

    Honestly no idea why the rating here isn't higher, the medical staff is knowledgeable and kind and…read moremakes sure you are comfortable. They are thorough and all seem to be great at what they do.

    Photos
    Carbon Health Urgent Care Campbell - Second toe, white line appx 1/2".

    Second toe, white line appx 1/2".

    Carbon Health Urgent Care Campbell - When you call, you get sent to an accounting voicemail. When you go an hour before closing, they're not there.

    When you call, you get sent to an accounting voicemail. When you go an hour before closing, they're not there.

    Carbon Health Urgent Care Campbell

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    Samaritan Medical Care Center - Finger prints?

    Samaritan Medical Care Center

    3.3(83 reviews)
    1.1 miWest San Jose

    I had a doctor for years who recently retired and I needed to find an in- network physician. Dr…read more Elham J. Louis, DO was taking new patients so I made an appointment. At first, I was a little concerned about going with a new doctor because I had lots of issues being almost 70 years old. On my first appointment, the office staff was very kind to me and they really made me feel comfortable. Dr. Louis was very professional and fully explained everything. We went through my medical history. The more I talked with her, the more I felt that going with Gateway was an excellent decision. After several visits, everything was coming full circle. She made sure my medications were refilled, all necessary blood tests were done and Dr. Louis even had me take other tests to make sure I was healthy. Gateway Medical is a very busy facility but I have always been able to get an appointment. If I need to get a test, I'm given an in-network referral list and a summary of the visit. I truly appreciate her and the staff for all they do!

    While I appreciate Dr. Louis's kindness, I have consistently felt that my appointments have been…read morerushed, leaving me with insufficient time to discuss my health concerns thoroughly. Furthermore, I am extremely disappointed with the delay in my referral to a specialist. Despite Dr. Louis recommending this referral, the necessary paperwork was not processed by your staff in a timely manner. This significant delay has directly impacted my treatment and caused unnecessary stress. I understand that I may bear some responsibility for ensuring the referral process is followed through. However, I believe it is unreasonable to expect patients to independently schedule and contact specialists when their doctor has indicated they will facilitate the referral. The information provided by your staff regarding the referral delay ("it hasn't been faxed over") was unacceptable. It implies a lack of accountability and places the burden of administrative tasks on patients. Patients should not be responsible for ensuring their own medical records are accurately and promptly transmitted. Overall, I wish there an email her patient can easily reach out to. At the very least, that can be a timestamp of when the matter has been discussed instead of trying to play phone tag.

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    Samaritan Medical Care Center
    Samaritan Medical Care Center
    Samaritan Medical Care Center

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    Action Urgent Care - ACTION URGENT CARE SENDS MY PRESCRIPTION LATE WITHOUT NOTICE OR TELLING ME WHAT MEDICATION IT WAS.

    Action Urgent Care

    2.9(275 reviews)
    3.1 miWest San Jose

    Really bad experience. Unnecessary tests, sending tests to out of network labs, landed up having to…read morego to another Urgent Care for further diagnosis. Details: went it for sinus infection that was still lingering after a course of antibiotics. Right after walking in they did a Covid and Flu test. I told them I took two test already, one the day before and another that very same day. $100 bucks gone (on top of the urgent care visit cost). And the provider didn't even take my sample properly. Barely touch my nose. Then they took a throat swab for a sinus infection. I would have thought a nasal swab for bacterial culture would be more appropriate. Same thing - barely touch my throat and sent to an out of network lab. $550 gone. Then a follow up call to go over the results that lasted 5 mins. $100 bucks gone. In the call the provider literally says either you don't have any infection OR the previous provider didn't take the sample properly. Like that is literally your job!! 2 days later, I went to another urgent care that prescribed me another course of antibiotics that actually cured the infection. Spent $1000 bucks for literally nothing!

    I've been fighting for a reimbursement for over 6 months and everyone's passing the buck. First of…read moreall, they can't enter or update important data needed for insurance. I've contacted customer service and have talked to people many times on the phone with screenshots and photos, but it's still not fixed. Obviously, with the situation it needed to be elevated higher up. The billing managers don't even know their own contracts with insurance (regarding submitting claims within a certain time frame). Again, passing the buck of who's doing to lose out on the hefty sum I'm owed. In addition to their incompetency, they're inconsiderate. Why is someone calling to "follow up" at 5:47 am on a Friday; it's not an East coast number. After that, no one answers the phone AND there's no option for a voicemail. It's all very shady. The administrative team is a nightmare. Issue still not resolved. Avoid the headache.

    Photos
    Action Urgent Care - Waiting area

    Waiting area

    Action Urgent Care - Reception

    Reception

    Action Urgent Care - Clean rooms.  Major plus.

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    Clean rooms. Major plus.

    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health - No wait in the morning before 9 during the week.

    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health

    3.2(37 reviews)
    2.1 miDowntown

    I had an excellent experience today. I was feeling under the weather and couldn't get an…read moreappointment at my primary doctor the day of so I came here. I've come here before so I'm familiar with the process. I came in a bit before 9am and it wasn't busy. I waited about 15mins before being called in. The nurses, PA-C, and front staff were all very nice. Michelle Chau (PA-C) , who completed my examination, was very thorough throughout the process. I didn't feel rushed even considering more people came in after me. She offered me routine test such as Covid, flu and strep to ensure I was given the proper care. Lucky all came back negative. When I was leaving staff member helped guide me to the exit which helps when you're not feeling well, with all the hallways it can feel like a maze. Everyone said goodbye and said they hoped I felt better as I left too. My prescription was quickly sent over to my pharmacy of choice and I was able to pickup on the way home. Very happy with my experience today and I'm looking forward to feeling better.

    I came to urgent care because of an abscess on my foot. For 10 days, Dr. Chau and Nurse Parvin…read morechanged my dressings with incredible care and sensitivity. Receiving such attentive and compassionate service was truly amazing. In my previous experiences, some doctors' attitudes felt distant and even harsh, so this level of kindness meant a lot to me. I am deeply grateful to both Dr. Chau and Nurse Parvin for their professionalism, empathy, and dedication. The world keeps turning thanks to good people like them. I have endless respect for everyone who does their job with heart and integrity. Thank you again!

    Photos
    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health
    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health - The condition does not improved at all.

    The condition does not improved at all.

    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health - Infection got worse...leaking some fluids now....

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    Infection got worse...leaking some fluids now....

    MinuteClinic at CVS - walkinclinics - Updated June 2026

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