Myself and each one of my children have Dr B as our Primary Care Physician, the genuine compassion…read moreand care we receive from him is the key factor why we travel over 45 minutes to his office in Azusa from LA. The overall experience from every staff member from start to completion is impeccable. Family Medicine Headquarters is that DIAMOND IN THE ROUGH amongst doctors in a sea of quick to see you doctors. Dr B literally stayed past closing and went over all options! We are very fortunate to have an incredible doctor like him!

Love the education & care i receive from Dr. Bor Bor & his wonderful staff!!! Tremendous, personal…read morestrides & improvement(s) from his compassionate, professional care, has improved my quality of life, & hope!!! Thanks to......THE BEST!!!

The curbside appeal is aesthetically unpleasing, but it all changes once inside…read more The wait was not long at all, I was able to get in the afternoon, just hours after I called. The care was spot on. Attentive, considerate, and I had no doubts about their competency, which has not always been the case in my experience with doctors.

Very poor! It took me 2hours to be seen while the staff were inside talking and laughing. And the…read morefront desk was not available as well as she always hiding inside as well. This should be handle property. Poor quality of patient care.

Dr Martinez is very kind and willing to listen and help however she can. However, there are many…read moretimes that I think I know more than her about my specific needs, am up to date on treatment options, and ask questions that may be over her head. In saying this, she is very willing to submit referrals to other physicians who may know more. Office staff kind of ignore you while waiting, can be difficult to get paperwork from and the wait time is significant for both in person and over the phone appointments...But again, you can usually get appointment within a week.

I love coming here. Today DR. BEJAR was my doctor and she is amazingly professional and very nice…read moreas well as thorough. She is amiable, pleasant , and the epitome of a great Doctor. My usual doctor was Dr. Patel and he is also a Champ as well. The staff are very friendly as well as the assistances. I got blood work ordered and a few referrals. The facility is clean and AC IS COLD. Its also a few minutes from my house. AAAAAA++++

Today was a follow up appointment after the surgery February 16 , 2026…read more Dr. Willis is an exceptional doctor. She cares very much for each and everyone our patients. She is very thorough caring and kind. Thank you so very much Dr. Willis for all that you do, I believe I am in the good health because of your care. Abigail Fontanez

disrespectful for patient time I took the day off today to…read moretake my mom to an appointment at 9 am(the 1st pt of the day).. arrived 10 minutes early as a sign of respect. Doctor never shoed up until we decided to leave after one hour and half. Also few months ago, after taking the day off too, to take my mom to an appointment, they told us there is no appointment for her. Although we booked the appointment by phone. If you don't feel respected anywhere. Then you should not do business with them. Chang her primary care physician today

This place is awesome! Came 3 times the staff is always friendly. I go to Maria and any problem I…read morehad she had a solution or suggested to help. I had trouble finding a care provider who can help with my PCOS but she sent me to get lab work and ran some tests. I'm truly happy with the results and felt taken care of!

I used to see Dr. Castellanos when I was a kid with my mom, roughly between the ages of…read more12-15(2004-2007). Now as an adult I've realized how horrendous of a doctor he was. Our family eventually stopped seeing him after 3 years of being under his care. We went to him because it was hard to find doctors who spoke Spanish in our area at the time. I'll start with the worst. My mom used to be really concerned for her health. Over time we realized her concerns were signs of what she's now developed, diverticulitis and other digestive issues. She often came in with pain and explained her concerns. Dr. Castellanos would tell my mom that she was fine and to take ibuprofen. Any time she came in it was the same thing even though her symptoms progressed - continue to take ibuprofen. Eventually she told my mom she was too worried and was a bother. We finally stopped going to see him when she used the restroom and found blood in her stool. She developed ulcers in her throat and stomach that were very painful when eating. After we stopped going to see him we found out all of her symptoms were the beginning of diverticulitis. In 2009 she ended up going to the ER because she was heavily bleeding when she used the bathroom. A diverticula had burst open and it was discovered she has 3 total that had developed. She was taken to emergency surgery. She's suffered through diverticulitis ever since with multiple ER visits. Dr. Castellanos was negligent as a doctor when presented with symptoms. He could have referred her to a gastroenterologist but never did. We had HMO at the time and eventually switched to PPO but it was after dealing with him. For my own case, I developed gastro issues around 12 and realized I had sensitivity to certain foods that lead to a lot of gas and odd noises in my intestines. I felt shy about it as a kid but was worried because I didn't want to sit in class having those noises come from my intestines because well... it was awkward. My side of the classroom could hear my gas issues and I didn't understand what was causing it. When I told him he blew me off and told me to eat more fiber. I didn't bother more about it or ask because I was too ashamed to ask more. Years later I realized I had food sensitivities and that I need to be careful to avoid dairy. All of this to say - I would absolutely NEVER recommend anyone to see Dr Castallanos. My mom could have sued him for negligence but decided not to. Seeing him still in practice now and talking to family about health made me 20 years later have to go back to write this.

Dr. Gin is the best. He listens to you (many doctors don't). He is skilled, no long waits. He seems…read moreto care about his clients more than most doctors. It's not a wait an hour to see the doctor for six minutes, and off you go. He asks questions and truly seems to care. I'm grateful I found Healthy Families. And Dr gin the staff is geat one last thing. I hate needles and blood tests scare me. They have ever since i was a kid. Here they are painless. I can tell when it starts or when its over.(I refuse to look.) Great job by everyone there.

I've had nothing but amazing care from this facility. DR.Gin has been my DR for at least 5 years…read morenow and I couldn't imagine having to switch to another provider. He is ultimately the BEST DR I've ever had. The staff is also incredible very personable and caring. Absolutely love the care they provide to me and all other patients.

I'm surprised at all of the negative reviews on here. I've gone here twice. The first experience…read morewas very good and the second one was good. But, I suppose everyone has different experiences. This was mine. It was hard to get through on the phone. They use AI and it does not understand basic questions, and then refers you to a website. Not easy for a GenX, so definitely challenging for an older person. However, once I was able to navigate the website, I made an appointment for the following day. The front staff was friendly, and I was taken back quickly. All very professional. Rico, the x-ray technologist was good and helpful, and Dr. Amy was very patient and caring at the first visit. During the second visit, she seemed more rushed, but I adjust my attitude, and understand that this is an urgent care facility, with different emergencies coming up all the time, so I mentally prepare myself to have to wait. When I made the second appointment, it did have all of my information saved, except for the picture of the insurance card, but that only took one time to go through, so the system must have been improved. My only complaint is that they weren't able to fix my problem, but that's not really on them. The x-rays didn't show anything, so not much they can do except refer me to an orthopedist. They did prescribe pain meds, but, unfortunately, those are not helping. :(

This place was actually quite nicer then I expected due to all the negative reviews. The place is…read morevery clean, the staff are welcoming and friendly, the treatment and care were great. I have nothing negative to say about it. Only knocked one star off because the bathroom in the lobby could've/should've been cleaner considering it's a medical facility.

Thank you. Lupe. You are so friendly and helpful for me. I appreciate you. It's so nice to go to a…read moreclinic and the person you're dealing with in the office looks to help you with what you need. I thank you so much.

I don't know why there's these bad reviews. The girls here are extremely sweet and kind to me when…read moreI came in to do my drug test for my new job. They are doing a lot of work and I really appreciated how kind they are.