This is my go-to urgent care. You can reserve ahead of time, and the wait times are accurate. It's…read moreclean, and most of the staff is friendly. I come here often, but Eladio Tizón is probably my least favorite provider. He can be dry and doesn't seem interested in hearing concerns, often saying to follow up with a primary doctor since they're "just urgent care." The male nurse assistant is kind, but the female staff member has been rude and short. During one visit, I could hear her talking about me through the door when I asked for a swab, which felt unprofessional. That said, everyone else has been amazing and very helpful.

Hope you enjoyed leaving early to watch the soccer game. You called the incorrect prescription to…read morethe CVS Nextdoor and when CVS called you at 7:45 to clarify you didn't answer. I walked over myself because you are open until 8pm only to find that you closed early. Really???? Unacceptable. Do better.

Myself and each one of my children have Dr B as our Primary Care Physician, the genuine compassion…read moreand care we receive from him is the key factor why we travel over 45 minutes to his office in Azusa from LA. The overall experience from every staff member from start to completion is impeccable. Family Medicine Headquarters is that DIAMOND IN THE ROUGH amongst doctors in a sea of quick to see you doctors. Dr B literally stayed past closing and went over all options! We are very fortunate to have an incredible doctor like him!

Love the education & care i receive from Dr. Bor Bor & his wonderful staff!!! Tremendous, personal…read morestrides & improvement(s) from his compassionate, professional care, has improved my quality of life, & hope!!! Thanks to......THE BEST!!!

The curbside appeal is aesthetically unpleasing, but it all changes once inside…read more The wait was not long at all, I was able to get in the afternoon, just hours after I called. The care was spot on. Attentive, considerate, and I had no doubts about their competency, which has not always been the case in my experience with doctors.

Very poor! It took me 2hours to be seen while the staff were inside talking and laughing. And the…read morefront desk was not available as well as she always hiding inside as well. This should be handle property. Poor quality of patient care.

El Proyekto is one of those places that I feel like is God sent because of the cost…read more It's nothing fancy but they do their jobs well and with a heart Alan amber and dr. Pinky are awesome! You feel that they care hubby loves coming here because they spend their time educating you, they do several things to test you, they really listen, everything you want your Healthcare providers to be. Came with him for the first time and now I understand why he loves the people here. These people are real heroes! U see they love their jobs, theyre very empathetic, just awesome thank you thank you thank you! Praying for each one of you guys

Dr Martinez is very kind and willing to listen and help however she can. However, there are many…read moretimes that I think I know more than her about my specific needs, am up to date on treatment options, and ask questions that may be over her head. In saying this, she is very willing to submit referrals to other physicians who may know more. Office staff kind of ignore you while waiting, can be difficult to get paperwork from and the wait time is significant for both in person and over the phone appointments...But again, you can usually get appointment within a week.

I've been coming to Mayflower Medical for 20 years or so. I've been very happy with the service…read more The staff has always been great to me and Claudia is very professional and very nice. I rarely wait more than 10 minutes and even in the room the wait isn't very long.

Mayflower Medical was amazing. All the staff were welcoming, I was not even sitting a minute before…read moreI got called in by the nurses. The process here to be seen by the Doctors and go to pharmacy to receive medication was all done in just over a half an hour. I've never been to a smooth doctor appointment with quick pharmacy response like here at Mayflower Medical.

This place is awesome! Came 3 times the staff is always friendly. I go to Maria and any problem I…read morehad she had a solution or suggested to help. I had trouble finding a care provider who can help with my PCOS but she sent me to get lab work and ran some tests. I'm truly happy with the results and felt taken care of!

I used to see Dr. Castellanos when I was a kid with my mom, roughly between the ages of…read more12-15(2004-2007). Now as an adult I've realized how horrendous of a doctor he was. Our family eventually stopped seeing him after 3 years of being under his care. We went to him because it was hard to find doctors who spoke Spanish in our area at the time. I'll start with the worst. My mom used to be really concerned for her health. Over time we realized her concerns were signs of what she's now developed, diverticulitis and other digestive issues. She often came in with pain and explained her concerns. Dr. Castellanos would tell my mom that she was fine and to take ibuprofen. Any time she came in it was the same thing even though her symptoms progressed - continue to take ibuprofen. Eventually she told my mom she was too worried and was a bother. We finally stopped going to see him when she used the restroom and found blood in her stool. She developed ulcers in her throat and stomach that were very painful when eating. After we stopped going to see him we found out all of her symptoms were the beginning of diverticulitis. In 2009 she ended up going to the ER because she was heavily bleeding when she used the bathroom. A diverticula had burst open and it was discovered she has 3 total that had developed. She was taken to emergency surgery. She's suffered through diverticulitis ever since with multiple ER visits. Dr. Castellanos was negligent as a doctor when presented with symptoms. He could have referred her to a gastroenterologist but never did. We had HMO at the time and eventually switched to PPO but it was after dealing with him. For my own case, I developed gastro issues around 12 and realized I had sensitivity to certain foods that lead to a lot of gas and odd noises in my intestines. I felt shy about it as a kid but was worried because I didn't want to sit in class having those noises come from my intestines because well... it was awkward. My side of the classroom could hear my gas issues and I didn't understand what was causing it. When I told him he blew me off and told me to eat more fiber. I didn't bother more about it or ask because I was too ashamed to ask more. Years later I realized I had food sensitivities and that I need to be careful to avoid dairy. All of this to say - I would absolutely NEVER recommend anyone to see Dr Castallanos. My mom could have sued him for negligence but decided not to. Seeing him still in practice now and talking to family about health made me 20 years later have to go back to write this.

Dr. Gin is a great Doctor who is professional and takes time to listen to his patients. I am also a…read moreclinician and can appreciate when a medical team has good bedside manner. I had to change my PCP from OC to LA county and happened upon Dr. Gin's office in my neighborhood. He has helped me jump through a couple of hoops to find which medications my insurance will cover and even submitted a pre-authorization the same day that I was in contact with him. Kevin was also great, I'm usually a hard stick and he got my blood drawn in one try! I always appreciate when they don't have to fish around for my vein. I highly recommend Dr. Gin and his medical team. Thanks for the support Doc!!

Truly an inept medical facility. Had scheduled an appointment and waited 50 mins past that time…read more Was finally let in and waited an additional 30 mins in one of the rooms all for a basic physical I effectively never received. I stuck my head out and asked if I could just get my blood drawn and they finally called me out 10 mins after that and then I left. This is the second time I have had to wait far past my appointment to be seen and given minimal attention. Now I need to call two weeks after the appointment for the results of the blood test (they were supposed to call within a week of getting results) and I can't get through to anyone. Remarkably ineffective and truly frustrating. I would not recommend this practice to anyone in its current form.

I'm surprised at all of the negative reviews on here. I've gone here twice. The first experience…read morewas very good and the second one was good. But, I suppose everyone has different experiences. This was mine. It was hard to get through on the phone. They use AI and it does not understand basic questions, and then refers you to a website. Not easy for a GenX, so definitely challenging for an older person. However, once I was able to navigate the website, I made an appointment for the following day. The front staff was friendly, and I was taken back quickly. All very professional. Rico, the x-ray technologist was good and helpful, and Dr. Amy was very patient and caring at the first visit. During the second visit, she seemed more rushed, but I adjust my attitude, and understand that this is an urgent care facility, with different emergencies coming up all the time, so I mentally prepare myself to have to wait. When I made the second appointment, it did have all of my information saved, except for the picture of the insurance card, but that only took one time to go through, so the system must have been improved. My only complaint is that they weren't able to fix my problem, but that's not really on them. The x-rays didn't show anything, so not much they can do except refer me to an orthopedist. They did prescribe pain meds, but, unfortunately, those are not helping. :(

This place was actually quite nicer then I expected due to all the negative reviews. The place is…read morevery clean, the staff are welcoming and friendly, the treatment and care were great. I have nothing negative to say about it. Only knocked one star off because the bathroom in the lobby could've/should've been cleaner considering it's a medical facility.

Thank you. Lupe. You are so friendly and helpful for me. I appreciate you. It's so nice to go to a…read moreclinic and the person you're dealing with in the office looks to help you with what you need. I thank you so much.

This is a horrible company. I've seen a doctor 42 times waited over 1200 days and still never got…read moremy knee operated on. I've had three surgeries canceled and or rescheduled. I have horrible health issues because of the postponement of getting my knee repaired. Dr. Katz is a pompous ass !! Do not go to this company.

I really don't understand all the negative reviews. I have brought my dad to see Dr. S at this…read morelocation, three times. Everyone is so nice and when I call, I am able to talk to someone. Sonia will even contact the Dr for information and call you back. I've never had such a good experience at a medical office before. My dad has moved from the area and I wanted him to change to synovation in Pasadena but now he refuses. We will drive from Glendale. For the first time in years my dad is not in pain.

I concur with all the other one star reviews. Synovations Group in Azusa does not take their…read morepatients pain or concerns seriously or with any sort of urgency. It's been almost 3 weeks and I am still currently waiting for a call back about scheduling an appointment to see MY doctor. The doctor who is supposed to be working for me. It is impossible to reach him as he only works on (some) Fridays. The front desk is not helpful at all. I am constantly being transferred to the office manager's phone--who doesn't ever seem to be at her desk--to leave messages that are never returned. I had a scheduled phone consultation with, who I assumed was my doctor (Dr. Sanchez), but in reality I was speaking with another doctor from a different office, who I've never had any interactions with. Even she was confused as to why she was picking up his patients. She was great but Azusa office is completely chaotic. Don't go here. PS...I'm still waiting for that phone call.