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    MinuteClinic at CVS

    2.0 (8 reviews)
    Open 8:00 am - 1:00 pm, 2:00 PM - 7:00 PM
    Updated a few days ago

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    Ask the Community - MinuteClinic at CVS

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    People searched for Urgent Care 1,615 times last month within 15 miles of this business.

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    American Urgent Care & Primary Center - -Primary Care
-Walk-In
-No Appointment Necessary

    American Urgent Care & Primary Center

    4.0(12 reviews)
    1.5 mi

    Not only is this place in Urgent Care, it's also a medical Center with staff that are very well…read moreexperienced. What I love about American Urgent Care is that you do not have to be sent out for lab work. Everything is done right there at the center. If you don't have a primary doctor, you can find one there. I would definitely recommend this place.

    My sister is a stroke recovery patient who saw her PCP, Dr. Pervaiz, at American Urgent Care (AUC)…read moreon May 18 following her discharge from inpatient rehabilitation. During that visit, she needed: 1. An outpatient rehabilitation referral 2. A neurologist referral 3. A CT scan referral 4. Prescription refills 5. Completion of a disability form Although Dr. Pervaiz spent only a few minutes with my sister before leaving for another facility, we came prepared with a clear list of required items. During the visit, I reviewed these items with both the physician and office staff and confirmed the information needed to complete each request. Despite these discussions, none of the requested items were completed correctly or in a timely manner, resulting in significant delays in my sister's care. 1. Outpatient Rehabilitation Referral I provided an NCEP outpatient rehabilitation brochure containing NCEP's fax number and location information. Approximately one week after the visit, we received a referral to a children's therapy provider despite my sister being over 45 years old. This error required multiple follow-up communications and delayed the start of her rehabilitation services. 2. Neurologist Referral After multiple follow-ups with the clinic, we received a referral more than a week later. However, the phone number listed on the referral did not correspond to the provider address and NPI listed on the referral. As of June 3, AUC still had not provided a valid neurologist referral. 3. CT Scan Referral My sister had to return to the clinic the following week to request the CT scan referral again because it had not been processed. The referral was not faxed to the imaging provider as requested. After obtaining an emailed copy and forwarding it myself, I learned that the referred imaging provider did not accept my sister's insurance. This required additional follow-up with AUC and several more days of delay before a corrected referral could be obtained. 4. Prescription Refills At the May 18 visit, we provided a concise medication list from my sister's hospital discharge paperwork, including anti-seizure medication, blood pressure medication, and cardiac medication. I repeatedly emphasized that her medications would run out by the end of the month and that no refills remained. Office staff confirmed the pharmacy information during the visit. By May 28, no prescriptions had been sent to the pharmacy. We were forced to make multiple calls to the clinic before the prescriptions were processed. We later learned that one of these follow-up calls had been documented as a telehealth visit. Given the importance of these medications to a recent stroke patient, the delays and handling of this matter were highly concerning. 5. Disability Form We provided a one-page disability form to be completed by the physician during the May 18 visit. Despite multiple follow-up requests, the completed form was not returned until the first week of June. These issues are documented through communications with the clinic. The repeated errors, delays, and lack of follow-through significantly impacted my sister's post-stroke care during a critical recovery period. Based on these documented events, I am filing this complaint with the Better Business Bureau for review.

    Photos
    American Urgent Care & Primary Center
    American Urgent Care & Primary Center
    American Urgent Care & Primary Center - -Primary Care
-Walk-In
-No Appointment Necessary

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    -Primary Care -Walk-In -No Appointment Necessary

    Sundance Medical Center

    Sundance Medical Center

    2.8(86 reviews)
    4.0 miSoutheast

    This place always gives me a hard time. It's very close to my house so it's a convenient location…read morefor me. But people working at the reception don't know what they are doing. When they did make mistakes, they pretended someone else did. I made an appointment for the annual check up but they always put it as different code. I told them what I needed on the phone when I made the appointment. Then I checked when I got the appointment confirmation call. I checked again when I checked in. Then the nurse said this wasn't annual checkup. This happened few times. Other day, I called to cancel my appointment. Someone answered and told me she canceled. I didn't trust her so I went there next day. As I thought, it wasn't cancelled. The doctor and nurse were ok. They are better to change people work at the front desk. I feel they don't care of patients.

    Admittedly, my early experiences at this clinic were not stellar. However, as the months passed and…read moreI got to know the staff better, I have changed my mind about Sundance Medical. I believe a lot of my earlier experiences may have been caused by cultural differences. Coming from Hawaii, our ways of relating to others are quite different. I am very outgoing and friendly, but I needed to understand that some people are more introverted or reserved. It doesn't mean they are cold or standoffish. Just different. That said, I want to share my experience with Dr. Justin Striblen. In all the years that I have dealt with different doctors, Dr. Striblen is by far the most caring, conscientious, empathetic, thorough, and knowledgeable doctor. I have liked him from day 1 and find him to be easy to talk to and friendly. He has a way of making me feel comfortable while still maintaining a professional attitude. He never lets me leave without making sure all of my concerns and questions are answered. He also asks that I keep him or his very efficient assistant, Arielle, abreast of all new developments that occur with my ongoing health care. Arielle also makes sure I have any questions answered before she leaves the examination room. Recently, possible developments in my health have come to my attention. Dr. Striblen is 100% involved with every single step of my labwork, past and future tests/procedures that have been or will be conducted by his referrals to specialists. I have received calls from Arielle for updates on tests and lab results between my appointments with Dr. Striblen. No other doctor has ever cared enough to keep track beyond waiting for my next appointment. I've never had a doctor so caring and involved with my health, and I find Dr. Striblen a huge step above other doctors. He even changed my medication when I first saw him, as he noticed my former doctor had prescribed two medications that were basically the same thing for diabetes. By changing the medication, my A1C has begun to decrease, even when I stopped Ozempic. That tells me Dr. Striblen knows his medications and makes me feel more secure and confident in trusting his recommendations and opinions. If you are looking for a good primary care doctor who genuinely cares for his patients, do give Dr. Justin Striblen a chance.

    Photos
    Sundance Medical Center - This is what they do to you if you disagree with them.  Unethical and unprofessional.  You know it is bad when it is a FORM letter.

    This is what they do to you if you disagree with them. Unethical and unprofessional. You know it is bad when it is a FORM letter.

    Sundance Medical Center
    Sundance Medical Center - I incurred all of the above with this horrible "medical" center

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    I incurred all of the above with this horrible "medical" center

    MinuteClinic at CVS - urgent_care - Updated June 2026

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