Reception to nurse practitioner were all friendly and told me in my language what the wasread more

STAY AWAY!!! They will send in wrong information to your insurance so claim gets denied. Then…read morecharge your credit card the day after you receive the invoice for full payment. Then when insurance fixes their issue and sends payment, they claim they never received the payment from insurance company and will not refund what they charged you because insurance says they can only charge half of their fee. INSURANCE FRAUD AT ITS FINEST AT THIS PLACE!!!!

Totally unprofessional. I went to the Alsip Illinois location on Cicero Avenue at the end of…read moreFebruary. Since then, I never got a bill. I called my insurance and because I haven't met my deductible, I would be paying the full amount. OK fine.....but they never sent a bill and calling is a joke. They never answer. Then, about 3 weeks ago, I stopped in at that same location in Alsip on a Saturday afternoon to pay in person. They were open, but when I walked in, there was nobody there. I stood there waiting. Nobody at the desk or anywhere. How incompetent is that? This is the most unprofessional urgent care I've ever had to deal with. So after 3 months of not being billed, I will presume my visit was FREE.

I visited this location after my son hurt himself in a football game at school. He needed an X-ray…read moreand a physical exam before returning to school and his PCP wasn't able to squeeze him in last minute. The staff was absolutely amazing! From the front desk receptionist to the NP and nurse who did his exam, to the gentleman who performed his X-ray!! They were so friendly and my son felt so comfortable. Thanks to each of them!

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

I, unfortunately, needed to visit the minute clinic due to an issue with my left eye. I was…read moreskeptical at first, but my loved one suggested that since I could not get into contact with my PCP, I should try urgent care/minute clinic. I'm so grateful that he suggested it and off I went. I was treated very well, diagnosed, and provided a prescription to treat my condition. I was pleased by the comfortable feeling I received during my visit with NP Megan. I had a sense of peace after confirming my diagnosis and I'm grateful to say that I'm receiving treatment and I'm starting to see improvement. I would recommend the Minute Clinic in a heartbeat. Thank you.

I was in misery with a bad cold. I had a few minutes to spare and was driving by a Minute Clinic so…read moreI decided to try it. My wait time was about 15 minutes. My diagnosis was upper respiratory infection aka common cold. The cure is just to wait it out. I did however get a prescription for an oral anesthetic which helped relieve the annoying sore throat pain. The prescription was conveniently transmitted electronically to the adjoining CVS. The nurse practitioner did a quick test to rule out strep throat. I also conveniently got a seasonal flu shot. Their services are limited. But it was quick and convenient to have someone look at my throat.

I fell at home and had a laceration on my chin. Instead of going to the emergency room in the…read moremiddle of the night, on Saturday, during a pandemic I decided to give this service a try. I left a voice mail with the details and NEVER RECEIVED A CALL BACK. I ended up cleaning and dressing the wound myself and going to urgent care in the morning. Don't waste your time with this.

I tried to reachout to these doctors in my time of need. I reached their voicemail that said…read moresomeone will call back in 1 hour. I am still waiting on that call back.

I've always had such a good experience at this place but I'm so shaken up right now because of this…read moreDanielle lady at check-in. She met me with such anger at "Hello". Just ABSOLUTELY nasty for no reason. I guess she was having a bad morning but don't take it out on me....and in front of my 8 year old child. I even told her her energy was way off and she kept saying "oh well". She even snapped on the RN sitting with her so badly that she got up and quickly walked away. Meanwhile my daughter is standing there in her sickened state looking even more confused. I swear, some people need NOT work with the public...especially where sick people are coming for help. All the RN's and Dr, on the other hand, were great. I would've given 5 stars had it not been for DANIELLE at the front desk of Ingalls Urgent Care in Tinley Park.

Horrible bedside manner, no help with issue, was rushed out in 5 min. Bill was over $2000read more

ERICA D. was friendly, knowledgeable and amazing. Made and online appointment and took my husband…read morein for cold/flu, symptoms. They first tested for COVID & 17 other viruses which came back negative. ERICA D. gave him a thorough exam, listened to his lungs, even found wax buildup in his ears. He's a cardiac patient and susceptible to pneumonia but before I could ask, she ordered a chest ex-ray. Because of the ex-ray, he was diagnosed with an upper respiratory infection and prescribed steroids and antibiotics. I value how thorough she was and how she listened to our concerns and symptoms, which enabled her to diagnose him accurately. From start to finish we were there two hours versus many more hours in the ER. Ver happy with the friendly staff and service we received from ERICA D. Thank you!!

I made an appointment and carefully entered all my info in the pre-check-in on my phone, but when I…read morearrived, they told me I had to re-enter all my info, and go to the back of the line. I walked out and went somewhere else.

Very surprised I watched 4 armed security guards tell a mentally retarded lady to get off the…read morefloor. Told her mother this is embarrassing. Embarrassing is not knowing how to work with people and being threatening to a mother and her mentally handicapped child. They told the mother she couldn't video or she would have to leave. Told the mother that letting her child stay on the floor is neglected and maybe they should tell the police. Several of as helped the girl off the floor. Embarrassing is this type of treatment

Going to this hospital is what I assume would be the same standard as going to the old Cook County…read moreHospital in Chicago that was closed down. The ER is an absolute shock! The people working there are too busy talkingand carryong on abiut what their doing when they get off work. The gentleman at the admitting desk was actually on FaceBookwhile the ER was filled to capacity. Notone person showed any display of urgency for the patients. There needs to be a complete overhall of the staff at thishospital, or at the very least, hold your employees accountable to the position they are in. This hospital is in such a sad state of disrepair and cant believe that they are still in business! Besides evwrything I stated, the cleanliness here leaves alotto be desired! GET IT TOGETHER PEOPLE!

Awesome experience. Walked in with my son today after school had me pick him up because he was…read moresick. The staff was AMAZING!!!!! 5+ starts

From the owner: Urgent care for life's unexpected moments. No appointment needed, no wait times…read more Offering PRF and Medicinal Botox.

Horrible service. the lady at the front desk was incredibly rude. Made an appointment at 9:50 and…read morestill waiting for the doctor at 11. The doctors were kind but doesn't make up for the fact that I spent two hours there. Go somewhere else where appointments are a requirement not a suggestion.

Walking in the parking lot & into Physicians Immediate Care,I noticed the area & the office were…read moresuper clean!The wait was about an hour but I didn't mind waiting, especially since they were busy.I mentioned to my friend on the phone that I was very thirsty & all of a sudden the lady at the front desk handed me a bottle of water!The young man who took my vitals was very polite as well the physician that I was seen by.She was very thorough and knowledgeable!Thank you for a great visit! Absolutely recommend Physicians Immediate Care in Orland Park,Illinois