[[HIGHLIGHT]]I came in for a few personal matters, and was treated by amazing health professionals.[[ENDHIGHLIGHT]] They listened to everything I said, and immediately provided me with helpful solutions. As someone who doesn't necessarily have the best experiences, I highly recommend. read more

MinuteClinic at CVS - Waiting Area - Urgent Care Near Me - NORTH LAS VEGAS, Nevada

Its almost refreshing, being reminded that the people you're trusting with your health want to do what they do. [[HIGHLIGHT]]The employees at the 4755 w Ann MC location are so damn nice an insanely informative.[[ENDHIGHLIGHT]] genuinely a good spot to come for a quick check up. [[HIGHLIGHT]]Ms.Izella though, da star of the show for me lol. Just helping everyone, so positive an genuine.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Answering every question reassuringly; guiding me an other visitors through any slight confusion.[[ENDHIGHLIGHT]] Truly a sweet woman--whom had me laughing my entire visit. You can tell she loves what she does, it's too evident in her care. I really couldn't have gone to a better spot. read more

I went in for a flu shot. checked in as soon as I got there and didn't have to wait too long until the nurse called me in. [[HIGHLIGHT]]The nurse was really nice and had excellent bed side manner.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Also, the doctor was really nice and understanding. Very thorough and listened to my concerns.[[ENDHIGHLIGHT]] read more

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This review is for the follow up care after testing. Not the initial visit. Initial visit was fine, scheduled appointment for wed at 520, showed up at 430 and was able to be seen immediately. They saw me did their tests and I went along my day no issues. The problem is with the aftercare, my results came in Sat morning was supposed to be contacted by the provider, clinic whoever to proceed to where to send medication. [[HIGHLIGHT]]Play phone tag with these people the entire day because they have no direct line to contact just a shitty 1800 number that jerks you around.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Each call takes about 10-15 minutes because they constantly ask you to say everything out loud in addition to repeating your personal information even if you've called them more than once.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After the 4th phone representative I spoke with I was told they had taken down the pharmacy information and given to the provider, hours pass and they call me back again while I was busy when I'm not sure why when the phone representative gave them the information on where to send the prescription.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]These people have no kind of respect or care for the patient, when someone is in discomfort from lack of medication you would think that their process would be expedited especially when they called and left a voicemail to set this up.[[ENDHIGHLIGHT]] Overall horrible experience, it's almost day 3 and I still haven't been contacted directly to receive my medication read more

This place should be called the 60Minute Clinic. I approved 10-15 minutes early as stated in the email confirmation for my 12:10p appointment. I wasn't seen by a doctor until 1p. What was more frustrating was the test I scheduled for couldn't be performed since there was no nurses on staff which apparently was causing the major delay in patients being seen. The doctor printed a work order for me to then go to Quest Diagnostics to have the necessary work done. This was frustrating because had I known this I could've gone to Quest directly. What was more concerning was when the doctor called me in, there was no apology for the delay. He wasn't aware of the services I'd booked which showed he hadn't looked at my appointment before calling me in. It was an overall poor experience. I will not be returning. read more

Wait time was less than 5 minutes. Everybody was welcoming and friendly. The practitioner Leila's attentiveness and care for my visit was beyond outstanding. Such an amazing medical professional. She addressed all of my questions/concerns. Educated me about what I was going through and provided helpful tips. I've already told my family/friends about this amazing clinic. Those that are seeking medical care here, please be patient and understanding. They will tend to your concerns and will do a thorough job. Be respectful and kind. Thank you so so much for your kindness, patience, and care to everyone working at this clinic! read more

My blood was damaged during transport? They sent it to LabCorp. I could've just gone to LabCorp in the first place had I known that. [[HIGHLIGHT]]They didn't issue an apology or anything.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I'm inconvenienced by their bad business, not sure who's responsible, but I got my blood drawn here so that's who I'm taking up my issue with.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When you try to call, you're either on hold for 2 hours or getting the run around.[[ENDHIGHLIGHT]] Go to a real clinic! read more

[[HIGHLIGHT]]They don't care to help you if it's past 3:30 don't even bother going there.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They're also sarcastic.[[ENDHIGHLIGHT]] read more

I've been before for simple test and it was fine, [[HIGHLIGHT]]thought I could trust them again and schedule an appointment for a test I needed to have confirmed with work that day and they canceled my appointment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Now i am scrambling to get this done when this appointment was booked days in advance.[[ENDHIGHLIGHT]] read more

Showed up for my appt and they do not accept HPN insurance, fine I'll just pay out of pocket. I'm just there for a sinus infection. I know what I have and need some antibiotics. The MA tells me they can't see me because I'd be committing insurance fraud. Since when can't you see whatever dr you want???? If I'm willing to pay for it there's no fraud happening. This place is a joke. read more

I scheduled at this Minute Clinic to test my antibody levels for Covid. I had been vaccinated twice in summer but I was curious about my antibody level and a doctor friend of mine gave me the idea. My wife scheduled it for me and told me when to be there. I was to arrive at Minute Clinic inside of CVS by 9:25 am and sign in on the Kiosk for my 9:40 appt. I attempted to sign in at 9:21 but the system did not find my appointment. There was nobody at the minute clinic lobby but me. A CVS employee asked if I needed help. It turns out that I had an email with a code in it that I had to enter. I should have educated myself a little more on the procedure but I typed the code in at around 9:32 am. The Kiosk said my code had expired. The CVS employee said, "don't worry, We'll get you in." She went in through a Minute Clinic door to talk to the staff about me. I think the staff was only one or two people. A Nurse Practitioner or Medical Assistant type person came out about 5 minutes later and asked me for my last name. She then asked for confirmation of my contact phone number. When I gave it to her, the trouble started. "We called this number yesterday to confirm your appointment and were hung up on three separate times" , she said with a sneer. I didn't remember hanging up on anyone three times the day before, and told her perhaps a mistake had been made. She then explained with little patience that the test would not do what I thought it would do and that my insurance would not cover it and I would have to pay. I said no problem. The test would not tell anitbody level, only presence of antibodies. We moved on to my vaccine card being required. I could only provide a picture I took after the first Pfizer shot, and couldn't produce evidence of the second shot which I received. The email reminder I received for the appointment did not specify the covid vax card requirement. Where is my Covid vax card right now? Hey, I'm 56 years old and male. Without my wife I would probably be wondering around lost in a parking lot somewhere. I think maybe it's in my desk drawer in my office at work. She began checking for something on her computer which confused me because if the process is dead in the water without the Vaccination card which I was not able to produce, why are we not walking back to the lobby area and saying good bye? I also could not understand why if I am the only one there , did she need to tell me that my appointment was cancelled because someone hung up on her and maybe I should have to come back some other time only to be brought into the examination room area. As I reached for my zero calorie plastic bottle beverage with one hand my other hand successfully lowered my Covid mask to the edge of my lower lip. At that moment, this employee of Minuteclinic, says, "And you need to keep your mask on." Not politiely, more sneer. This might be the rudeness that is describe in other reviews here. I responded by saying, " I think we are done here." In all fairness, I checked my call log afterward. I didn't hang up on anyone three times. I have always chosen not to leave negative reviews about businesses or companies. I want businesses to succeed and the business world can be difficult. This experience caused me to change my view. I'm experiencing more and more behavior like this from adult people. Maybe it is my imagination, but our human fabric as a society may be weakening. One problem employee can do costly harm to a business' reputation. I look at these online review sites differently now. I expect to be held accountable. Businesses and their employees should also be held accountable. If I had checked the reviews here first, I wouldn't have gone. Oh, and random helpful CVS employee, thumbs up to you. Thank you for the help. read more

Super GRATEFUL for the above & beyond service from Minute Clinic on W. Ann Road in Las Vegas. Read through reviews for other urgent care places how walk-in service would be 3 hours wait. So we mentally accepted it because we knew my daughter had strep and we had to go see a doctor because we were from out of town. As we checked in at the kiosk, showed no appointments for today at W. Ann Road location, so it offered other locations to make an appointment. As we were walking away, Izella, who works there stopped us & asked us if we needed to be seen. She wasn't sure why the kiosk didn't show any availability but she took us in and the APN, Sharon saw us on the spot! We are grateful for Izella for being aware that we were walking away and for Sharon for being so thorough with the COVID test & strep test & checking vitals and getting us on our way to pick up our meds. Each of them were so friendly, so willing to help, worked quickly and so professional. This location was clean, bright and not busy at all. We were just relieved we didn't wait 3 hours for service while on vacay. Thank you Izella & Sharon! read more

I visited the Minute Clinic in the CVS pharmacy and I thought it was great! I signed in at the kiosk and when asked for a debit card, I didn't want to put my debit number in the kiosk so I walked away and was heading out when I saw Gerald Jones the PA and I asked him if I had to use my debit card in the kiosk and he said no so we went back to the kiosk and he patiently walked me through the process (Minute Clinic did accept my insurance so I didn't have to use my debit card). I signed in and I had been in the waiting room for a minute when I got called back. Gerald Jones was very nice and professional. He took my vitals, did a brief but thorough examination, asked about my medical history and satisfactorily answered all of my questions. I had a sinus infection and he prescribed medicine which I was able to fill right there at the pharmacy. I was very pleased with Minute Clinic and Gerald Jones and I definitely would return for any medical needs and I would recommend to my family and friends! read more

This place is a joke. My son can't breath and he is an out of state patient. The "Dr" told us to come back in 3 days. We got here with 30 minutes to close. read more

"Minute Clinic" my ass. Showed with terrible ear ache because I was told it was supposed to be a fast place for common issues. Showed up just before noon. You can't talk to anyone at all. You have to sign in to the kiosk. So when I walked up it showed 3 patients and 1 hr 10min wait. Quick huh. So I signed in because I am already here and when I'm done it jumps to 1 hr 50 min wait and bows says 3 patients and lunch ahead of me. I opted in for the 30 min txt. I went home..... At 2 pm I was in the parking lot ready to head in a little worried I never got the 30 min text. So I walk up and it says lunch over in 3 min and one of the patients I saw previous is still ahead of me and I am up in 40 more min. Shocked I got ask the pharmacy people if the thing is broken or if this is common. I was told sorry but they are completely separate .... to finish this up I just waited it out, no real reason for the incorrect time and not the best bedside manner at all. BUT the lady seems to know her shit and gave me info no doctor or nurse ever bothered. The clinic itself sucks and I do t I'll return because there is nothing quick about it but the lady got me in and out and she filled me with relevant info. read more

the lady i talked to was really rude, making me think she could help me but in the end she just sent me away. avoid coming here!

The expected time was not at all accurate. Waited for 2 hours for my expected time, came and waited another hour and a half.