This urgent care is great. I was able to see the doctor quickly and he was able to prescribe me the…read moremedication I needed. He even called me the next day and asked how I was doing with the mediation. I had a problem with my pharmacist not being able to get the medication timely the Dr offered to switch me to a different pharmacist if needed. Great service from a Dr who has time for his patients!

This place was not open at 2:30 on a Sunday although the sign said hours open: 12-9:30pm. The guy…read morefrom the store next door texted someone and told them we were waiting and got a reply that he (presumably the doctor) would back by 3:00. We waited. At 3:10 a woman arrived and unlocked the door for us. But then she informed us, they are not accepting any insurances. So we left. What a colossal waste of time. I found it very unprofessional to not be at your place of business during your posted business hours. And if they had a sign on the door about no insurance accepted, we would never have waited. Now, an hour later on a Sunday afternoon, we are waiting at a different urgent care in town.

Went in for an X-ray and had a great experience. Richard was very respectful, courteous, and…read moreinformative throughout the process. I didn't have to wait long, and everything was handled smoothly. Great job--thank you!

This urgent care fucking sucks don't go here They will make you wait two plus hours to see a…read moredoctor which they only ever have 1 available. The staff fucking sucks and doesn't take care of you and you'll wait all day in their waiting room. Find a better urgent care bc they are on bullshit here 24/7 and it's not urgent at all. FUCK THIS PLACEEE

I'm honestly surprised by the low number of stars for Carbon Health in Simi Valley because I've…read morealways had a great experience here. This is my go-to urgent care whenever I get sick. The clinic is clean, the staff gets you in quickly, and they're always very helpful. Today's visit was especially great thanks to Mary Ann Reveles, FNP-BC. She was not only incredibly kind, but also very knowledgeable and genuinely compassionate about how I was feeling. She took the time to listen, didn't rush the appointment, and gave me a clear plan to help get me back on the mend. I've been coming to this urgent care since 2020, and experiences like this are exactly why I'll continue coming back. Highly recommend!

Jocelyn was terrific again... another time i couldn't get into my santa monica foot surgeon for 3…read moreweeks and Carbon came through for me . Developed a cyst on the top of my foot got an x-ray to make sure it wasn't a re-injury of a rolled ankle 10+ years ago. This is a very reliable clinic . Staff is nice , usually in and out within an hours time . i highly recommend it for emergencies that don't require the hospital ER.

Carlos, Dr. Hassan, and staff are by FAR the best and most professional team out there…read more Our whole family comes here, and it is always the best experience. We will never ago anywhere else for all of our medical needs. I really can't say enough about how wonderful, kind, and professional everyone is here. Do yourself a favor and visit them!

Amazing care!! Kind nurses, understanding doctors who take their time with you to really listen and…read moreunderstand your needs! The facility is clean, recently remodeled and has state of the art Xray, CT and Ultrasound machines. From the moment you walk in to the front office you are welcomed and escorted back to a treatment room! Everyone is so polite, professional and kind!! I always leave here feeling better, well taken care of and that my health needs have been met!!

Thank you to Dr. Omino and his wonderful staff for changing my life!…read more They worked so hard to make sure a crucial medication that was initially denied by my insurance got approved to treat my condition. I recognize the amount of time and effort it took to get my necessary medication approved, so thank you. They were extremely attentive and flexible with my schedule as well, as I am a very busy student myself. Every time I visited, Dr. Omino took the time to really explain all my options and answered all my questions. He took my symptoms seriously and never once dismissed me. He thought outside the box and ensured he did a full diagnostic work up for all potential diagnoses. I am so incredibly grateful for Dr. Omino's endless advocacy that truly makes a difference in not only my life, but all of his patients' lives.

Dr. Mendelis, Dr. Park and Dr.Warner are phenomenal. They are compassionate and very caring. I…read morehighly recommend them. Shoutout to Mario Molina best medical assistant out there, he always goes a mile and beyond to assist me. Thank you all your service.

They CANCELLED my wife's appointment twice…read more They cancelled today with Less than 24 hours. This is unacceptable and unprofessional. My wife has been waiting 2 months, with important Health concerns. I do NOT recommend this locations at this moment.

Exceptional Pediatrician -- Dr. Modir is Truly One of a Kind!…read more Dr. Modir at Clinicas Del Camino Real in Simi Valley (on Eves Rd) has been an absolute blessing to our family. She currently cares for all six of my children, and we couldn't be more grateful to have her as our pediatrician. From the moment we met her, Dr. Modir showed genuine care, patience, and professionalism. She takes the time to listen to each concern, explains everything thoroughly, and never rushes through appointments. Each of my kids feels seen and heard, and that means the world to me as a parent. She remembers the little things, treats each child as an individual, and always creates a welcoming, calm environment. I trust her completely with my children's health, and it's such a relief to have a doctor who truly cares. If you're looking for a pediatrician who is knowledgeable, compassionate, and incredibly thorough, I highly recommend Dr. Modir. Our family is lucky to have her!

Healthcare of often a topic of conversations in all aspects of our busy life but to some, it's…read moreeither life or death. I've never really critiqued anything medical or healthcare but this time, I'm going to share my 2 cents about this facility. A friend can recite most of the benefits and highlights that distinguishes Kaiser from other health insurance options so I decided to visit this facility to validate his arguments. Their satellite facility is a one stop shop for anything medical: physicians, pharmacy, radiology, cat scans and specialty medicine. I was impressed by the articulation of services and the ease with which you secure an appointment, app on your phone and if you're GP is not available, you can choose form a list of others to make it as soon as today? Wow! So, he came for a diagnosis and got his clinical interventions the same day: blood tests, scans, medications, consultations, etc. What makes this Kaiser Satellite Clinic different is the ease, convenience and unison with which healthcare is administered, it certainly benefits the patients, immeasurably. I can't comment on other things except on the experiences I gleaned from my family's visit to his general practitioner at Kaiser for this critique. His doctor was a little insensitive to his thoughts and rude in a way, arrogant during the conversations. So, choose the kindest of the doctors and ignore or stay away from the others who thinks that their clinical interventions are absolute!

I've had Kaiser for a year now, and I've had no issues refilling my prescription from an outside…read moredoctor. They have refilled it every time but now they're saying that they cannot refill it from an outside doctor. They have made me wait for 2 weeks and now I need the prescription. It is shocking because my premiums have tripled this year. I am definitely going to go back to Blue Shield and forget Kaiser altogether because of the horrible pharmacy management. How they can play with people's health like this is beyond me! Whereas I have had good experiences with the doctors, the pharmacy truly sucks! I talked to, supposedly the "pharmacy manager" today and said that they had made a mistake by refilling my prescription for the past year. It is shocking that people's healthcare can be handled this way!!!! The Kaiser Permanente "pharmacy Management" is absolutely the worst! I may give up my insurance just because of them!!!!! It is my recommendation that anyone looking for Insurance should steer clear of Kaiser and the pharmacy management should be put on notice. On top of that, it sounds as if there's going to be a strike - lol! What a fiasco

The Dr and nurse staff are wonderful. They're so caring and patient. My mom is 101 years old and…read morehas been to them several times. They give her such excellent care. Better than her regular general practitioner's office that she has been going to for years. I recommend this urgent care highly.

Bunch of morons for clinicians. They don't know what they're doing at all. And the staff has the…read morecustomer service skills of a bad of sand.

They always have specials and great prices with a variety of seasonal items. Their pharmacy is…read moreefficient and always do a good job.

Sorry but, I hate this stupid store. I try really really hard to support physically local…read morebusinesses but no can do on this one! Every time I've been in here there is always some type of avoidable hassle. Having to ask the, mumbling expressionless person who is STILL WEARING A STUPID MASK while talking through a piece of plexiglass to repeat everything they've said 2 and 3 times making young me seem stupid, feeble or deaf when it's THEM. Staff is icy cold and highly impersonal. Unfriendly. Not big on eye contact. There is a tremendous disconnect and it's very weird. NOT A FAN! It just became easier to have prescriptions to the door with Amazon Pharmacy. There is no connection and no sense of community what-so-ever with this store, Perhaps it's the nature of these BIG BOX Drug stores.

I came to the ER back in February due to extreme nausea and abdominal pain after being sick for 10…read moredays with a mysterious GI problem. ER doc and NP had shrugged it off as possible gastroenteritis and anxiety and had discharged me home. My symptoms improved for a bit and then suddenly got worse three weeks later to the point where I was unable to eat anything without getting extremely nauseous immediately and experiencing the worst abdominal pain so I checked back into the ER Turns out I had pancreatitis and was admitted for 4 days and had the loveliest nurses and Drs during my stay. In particular I had a wonderful night nurse for 3/4 nights I was there. I'd recommend this hospital for those who are seeking emergency medical care

Zero stars. If you…read morevalue privacy, dignity, compassion, or even basic communication in a medical setting, I strongly recommend going elsewhere. I called ahead to confirm they could do specific blood testing and was left with the impression I'd actually get answers that day. Due to the urgency and my concern of being contagious, I went in. I spent roughly 4 hours being shuffled between waiting room chairs, open hallways, repeated testing I had already told admission and staff that I completed earlier that week, and staff who often acted more irritated than concerned. I had a cough and chose to wear a mask out of consideration to others at close proximity in the small waiting room. I repeatedly explained to staff that I had already just completed chest X-rays, EKG and COVID/flu/strep testing at my Dr's office TWO days prior, but I was continuously pressured into repeating testing after being told I couldn't be "properly evaluated" or "things can change in a couple days" otherwise. Yet, the ONE thing I specifically came there for -- the blood test -- still wasn't resolved that day, and I was later told results would take another 3-4 days anyway! The level of privacy here was honestly shocking. I was openly questioned about personal medical information -- including where I was born and my vaccination history -- within earshot of staff, security guards, and nearby patients sitting just feet away. Even worse, I was asked to LOWER MY MASK in the middle of a crowded waiting room so they could perform nasal swabs in front of everyone. Then when I expressed my disbelief, I was gestured to follow the nurse only a few feet away into an open hallway near the front desk for a throat swab where I was gagging and coughing publicly while strangers walked by!! Absolutely no sense of privacy or infection control. It genuinely felt less like a hospital and more like a chaotic transit station where medical testing was being done out in the open. The (waiting room) bathroom used for urine samples was filthy, financial discussions happened openly in public areas, and most of the visit felt more like a cash grab assembly line than actual patient care. After all of that, I was basically given a few unrelated guesses, prescribed meds I didn't need (one of which was dangerous to a heart condition I told them I had) and sent back out into the waiting room to sit even longer for discharge paperwork. At that point I walked out regretting not walking out immediately at the beginning. What makes this even more frustrating is that I sent the hospital a detailed letter the very next day expressing my concerns about the lack of privacy and overall treatment during my visit -- and not a single person reached out afterward by phone or email. No acknowledgment, no follow-up, nothing. Reading the other reviews was eye-opening because my experience clearly was not an isolated incident. There are far too many hospitals and urgent care facilities to settle for treatment like this. I absolutely regret choosing this ER.