I came to get stitches on one finger on each of my hands. Paid $415.00…read more On one of my fingers, there was a wound about 2 inches long; they only did four stitches, not enough, and the wound did not heal properly. I came back, and Jenny wanted me to pay another visit to take a look at the bad job they did. TERRIBLE customer service, she was condescending and sarcastic, will never come back here ever again.

this office was quick to place to see me in less than 30 minutes. i filled out my forms online and…read morewas seen quickly. staff was professional and diagnosed appropriately.

Dr. Lee has been my doctor for many years. I was told today he is dropping me as a patient because…read moreI said that he didn't help me at all when I came in for menopause help. I thought you could tell your Dr anything. Guess not! Shame on you, Dr. Lee!

Dr. Lee has been taking care of me and my entire family for over 10 years. He is such a good…read morelistener and an excellent Doctor. I can't believe there is even 1 bad rating. That person is wrong. Thank you Dr Lee! Jack

My wife went in recently. Dr. Strange, Javier and Jessica took great care of her…read more They continue to do an excellent job in what they do. Keep up the great work!

This was my second visit here, and while the first was for my child, this one was for myself. Major…read moreprops to them, though for telling me they probably couldn't help me with what I was there for. They suggested some other alternatives such as a bigger ER. I appreciate their honesty because nothing worse than going through a full exam, paying a fee, and not coming out with a solution. So I thought this was worth a review. This is an honest practice that really cares about taking good care of people even if that means sometimes telling you they can't help you.

This is my favorite CVS. I hadn't been to a Minute Clinic before, so this was a new experience. The…read moreMC is not the pharmacy. It's a quick clinic with nurse practitioners that can diagnose patients. Quick online scheduling of appointments. Quick service with quality care. Once diagnosed, the NP can submit a prescription for speedy pickup.

These people are no help.I went in for a bad cold she said she had all my insurance info. 2 weeks…read morelater I'm drafted $1179.00 because in insurance didn't pay. I said ok charge me as a non insured and they would not . So I was charged doubled because I did have insurance. Which makes no sense. When I called in a rep from billing said that they charged double to an insurance company if I would've done with no insurance, it would've been 649 then they just wanted to give me 10% watch out people don't put in your card information and they help me for nothing Went home with a cough medicine

This location was listed as in-network for my blue cross blue shield of Tx plan ( marketplace)…read moreAfter inputting all my insurance information , given an appointment time and waiting for my appointment, was told right at appointment time that they wouldn't accept my insurance. I would need to pay out of pocket Even after showing the bbs portal with their location listed as in-network they turned me away. Sadly, I feel like these medical businesses accept contracts but don't honor them when it comes time for service.

Bad experience from start to finish. Check-in was disrespectful, unprofessional, and lacked any…read moresemblance of urgency (despite no other patients present at the time). I was then told to sign forms - without being allowed to see them. I was handed a signature pad while the screen faced only the staff, with the forms verbally analyzed by a staff person. When I asked to briefly skim what I was signing, I was met with resistance and visible annoyance. In the exam room, another staff member echoed this attitude, saying, "So I heard you want to read the forms?" I was questioned as if my request were unreasonable and was barely allowed to view the screen, which was dramatically tilted away from me for no conceivable reason. The disorganization continued: my vitals were not recorded until later prompted, I was left alone far longer than promised after my test results were confirmed to be available, while staff chatted about non-work matters outside, and my discharge paperwork was incorrect. The provider prescribed meds for a confirmed diagnosis and a possible alternative, but the medication for the actual, confirmed diagnosis was missing from my paperwork until I pointed it out. Overall, the experience was chaotic, dismissive, and error-prone. I left with no confidence in the care or treatment I received.

Yep. It happened. This is my favorite doc-in-a-box…read more Excellent doctors that triage quickly and treat you like a person. Friendly and knowledgeable, with good treatment. They actually listen. The place is spotless, as an ER should be.sanitized. sterile. Clean. Good prices too. I was here a few years ago and the treatment was great then, too. Their services cover everything medical.its an urgent care and an ER combined. Lots of available parking. I only waited 30 minutes to get treated. What?! You heard me!! And I left with a shot in each hip and two prescriptions. Im still on the mend, but am sooooo glad we have this gem in the North Richland Hills.

They are amazing. I always go here when I'm not feeling well (virus, cold, strep, etc) They are…read morefast, and the doctors are kind. They have me out the door and on my way to feeling better quickly.

Dr Anderson, Randi and team are wonderful! I moved from California several years ago and am…read morethrilled to have found them. Always professional, helpful and thoughtful. I highly recommend Dr Anderson and team! Mollie Drake

I completed my executive physical. The doctors were efficient but also spent a good deal of time…read morewith me. Great service and advice.

Right from the time I walked they were very polite and courteous. Answered any questions needed…read more This was my first VA appointment. Doctor Mark Gordon was very professional and willing to answer any questions I had. He also understood what it meant to serve and the importance of taking care of veterans. I could not be happier with the way the examination went the way he treated me. Again the entire staff was outstanding. I would highly recommend this location.

Having visited this facility a few times for VA Compensation and Pension Exams, I can readily tell…read moreyou that if you are scheduled for an exam here, get it rescheduled somewhere else. My latest exam was in March 2026 and was scheduled on a Friday at 4:30 PM. Being a government worker, I get the idea of Federal Friday, but it is sad to see it applied to someone whose livelihood depends on being given good service. The examiner, Dr. Eric Merrill, obviously is there just to deny claims. This is based off of my experience with him and other reviews on here. When I first met him, I thought maybe he was in it to help vets, but he clearly is not. My latest exam with him lasted around 5 minutes. I brought in hard copies of my evidence for him to look at and discuss, and he said he didn't want to see them. He asked me a couple of questions and said, "okay, well I am all done here." I was then shuffled off to another room where a nurse came in to take some blood pressure readings. When she came in the room, she told me, "we are all just in a hurry to get out of here." That much was obvious as she rushed my blood pressure readings and sent me on my way. Dr. Merrill denied my claim with a two-sentence explanation. He must not have reviewed my evidence, as it was not mentioned in his findings. He didn't really say much about this claim at all. I suppose this entire exam process could be summed up as "It's Friday, let's hurry up and screw this guy and get out." It is sad that people depending on honest and thorough exams get this sort of treatment. This wasn't Dr. Merrill's first cavalier dismissal of one of my claims, and it sounds like this sort of attitude is his go-to all-around. His lab coat still says "Neurosurgeon," but he needs to let go of the past and try and focus on being a good claims examiner, which is what he is now. This sort of treatment is what dissuades many veterans from seeking the compensation they deserve. This office and its handling of veterans do a disservice to this country and the veteran community.

The NP saw me literally for 3 minutes, gave me nothing for this aweful cough that they heard and…read moresent me on my way, but definitely charged my insurance!!

As an update, Dr. Moody even suggested Elderberry Wine for respiratory relief and I do not really…read moredrink, did not take it seriously. After continuing to not feel good, I tried it as well as noticed that many supplements are sold with it. Best nap in a very long time!! You have to love Osteopathic Doctors! Thank you Dr. Moody!

The lobby is empty. A small amount of people have come in and were ushered into the exam rooms, but…read morecompared to other urgent care facilities and the hospital ERs, this is a breeze if you need to be seen. Enter a man and his daughter with her right ear infection. They were told to come back later. They aren't accepting walk-ins now. "We're swamped!"The father decided to book an appointment for tomorrow or another day. So, if you plan to walk-in, just know that at any moment and for any reason at all they can insist they are simply too busy... with an empty waiting room. I suppose it would absolutely blow the staff's minds if they witnessed some of the busier urgent care facilities I've been to. This is nothing.

The wait is horrible. You will pay $135 (self pay) to be waiting in a hot exam room for over an…read morehour. Go to a different Total Care!