Like anything, I suppose it matters on the day and the provider…read more I have been here 3x. Once for someone else, and they did a great job and escalated their care quickly to the local hospital. When I was here last, I was in and out in about 1 hr. The visit today, was another story. I was told there were only 3 people ahead of me. However, I spent over 3 hrs, waiting and waiting and waiting. I waited for the doctor, I waited for the phlebotomist, then I waited for results... Which didn't show anything. Nearly 4 hrs is a long time to wait. The doctor discharged 3 other people who came in after me ahead of me. He said, "sorry, I went to the wrong room" when he finally returned. I had asked another staff member to check on the wait and she did not ever come back to give me an update or let him know I was waiting. When the nurse came to discharge me, she gave me a diagnosis that he had not shared with me. She went back to ask the doctor and learned that the diagnosis listed was incorrect. He then listed another diagnosis on my paperwork, which is also incorrect. The entire experience was frustrating.

I was nervous to come here after looking at the rating and reviews but when you fall down your…read morestairs and you know you definitely did something to your foot at 6 at night-the options are limited-especially if you don't want to go to the er. We called ahead and asked if they had X-rays and they told us yes. We got there at 6:20 and I was discharge at 7:55 with a diagnosis, a boot, a follow up appt, and I had a confirmed fractured foot from the x-rays they took. Every person from registration to x-ray to discharge and everyone else in between was pleasant. They seemed to genuinely care. At one pointy adrenaline finally left my body and I broke down crying. A nurse happened to walk by and came back with a box of Kleenex. Great job everyone!

My last review was 2 years ago, so I want to update it. I STILL come here and STILL get the most…read moretop tier service. I'm always in and out so quickly and the staff are always so friendly, kind, efficient and make sure you're well taken care of. You can even go virtual visits on their site. I have come here for all types of problems and I always get the help I need. Every employee I encounter actually listen to me. They make sure to explain everything in great detail and I never leave confused about any treatment to recover. They have the best care I've ever experienced. Even after so long the place still looks brand new. The rooms are so clean and so cozy and private. Even the waiting area is very nice.

So grateful they were open on Sunday. Fast and efficient and ready to help, would recommend!read more

Ridiculous wait time of three hours. Promised 45 minutes to 1 hour wait. Inquired about the long…read morewait and was told the "doctors" were at lunch. Poor time management and communication with patients. Not impressed, not recommended, and will never return.

First thing I noticed was how clean it was!! Organized, short wait, extremely friendly and…read moreattentive staff. They offer all different types of care Primary, walk in, and other services available.. I felt like I was in great hands. Very happy to be a new patient here.

I had to visit here the other day and I was floored by how efficient the whole process was. I…read moreburned my hand quite badly, and all the urgent care places were closed because it was 8:00 pm. I really didn't want to go and sit in the ER so a nurse friend of mine told me what to do to keep my hand safe until I could go to urgent care in the morning. I made an appointment at CareWell on their website and immediately got a text confirmation. When I arrived the next morning, they were totally ready for me. They greeted me, gave me an iPad to fill out my info, and took my into the room immediately. I was seen in only a couple of minutes after getting into the room, and the NP was super nice, caring, and helpful. She helped me treat my hand, and went to great lengths to find alternative medications for me since I was allergic to their burn ointment of choice. It was a fast and easy appointment and I was in and out in about 20 minutes. They're opening one in Seekonk, closer to where I live, and I will definitely visit for any urgent care needs in the future. I am so impressed.

crazy amount of unprofessionalism in this place. the ladies at the front need to learn how to speak…read moreto patients in a respectful, professional way or they need to get the hell out of the medical field. people come in because they need help and care asap and they are likely already stressed out and upset. the last thing they need is some 90 pound idiot talking to them like they're stupid or an inconvenience. every time i have been here, i have been met with hostility and ego. too much trouble for an urgent care that seemingly only has one doctor for every 12 receptionists.

I believe that Lifespan has become Brown Health Urgent Care. Fwiw, I have been here twice. Both…read moretimes, next to no wait & problems solved on-site. This second time prompted me to write a positive review for two reasons. 1-had two visits for health issue with 10 previous days, but was let go as being fine. But reality was that I was in fact far from fine. The nurse practitioner was the one to figure this out . I would guess because she listened and figured that additional testing was required. I had already had ekg before this visit, but she decided to do X-ray too. She still wanted more information so then got blood tests. End result was that the two last tests showed I have s serious problem. So now we can move forward with healing and not prolong the misery. Was given prescription for first step, and will follow advice and make subsequent appointments til it's resolved. So glad I bit the bullet and came here as I hate going to medical appointments. 2- I can't tell you what a massive relief it was to be able to get all these tests done on-site and get results right away. So much better than trying to get seen at separate facilities and waste more time driving and in waiting to be seen. Important note: everyone from front desk + technicians are very professional, so competent and kind. It's a very comfortable environment. Kudos to NPs I've seen here-smartest people who actually listen, test, and make sure you understand what is going on. Patience is a virtue indeed-so important when you're sick &exhausted. Finally I have to repeat what a relief it was to go to such a well-equipped operation. For those who care about appearances, yes it all looks brand new, clean and well designed. There is ramp near handicap parking for walker or wheelchair.

I had a great experience at this urgent care... I had an issue that required X-rays. Everyone from…read morethe intake receptionist to the X-ray tech to the Nurse practitioner were friendly, attentive and professional. I am blessed to have such a great facility close to my house. A huge thank you to all the medical staff that helped me today!

My friend needed urgent care during the last hour before closing, and the care was exceptional. The…read morephysician assistant, Mark Gavuin, and the nurse, Jen, were professional, gracious, and took the time to answer all of our questions. When things became a bit more complicated, they truly went above and beyond. The facility itself is very clean and new. Out of respect for privacy, I won't share details, but I highly recommend this urgent care team.

After putting off a doctor's visit, assuming my symptoms were just a cold or allergies, I finally…read morewent in to be seen. From check-in to X-ray and discharge on a busy Friday night, the entire process took less than an hour. The staff were warm, attentive, and thoughtful, making the experience smooth and reassuring.

I've been familiar with MinuteClinic for years since I used to work at CVS and have gone to then…read moreseveral times in the past. This review is for my visit yesterday on 2/5/17. I haven't been feeling well for a while and yesterday I hit a new low. I hadn't thought about going anywhere until I stopped by CVS to pickup some prescriptions. I noticed there was next to no wait at the MinuteClinic and decided to sign in. The sign in process was easy and it was great to see that you can now schedule your appointment and save your place in line without waiting. I was greeted by the nurse practitioner named Danielle. She listened to all of my concerns and was super friendly with a great bedside manner. Within about 10 minutes (would have been less if I wasn't so talkative) she figured out the problem and sent the prescription right away to the pharmacy onsite. It was an easy transaction and I am grateful for the convenience during a time where I truly felt terrible and would not have wanted to wait hours to be seen. I highly recommend it. If you're wondering how long the wait will be, check out their site and be sure to reserve your space in line!

From the owner: MinuteClinic® in North Smithfield is a healthcare clinic offering patient services 7-days a week…read more Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

More than 10 years ago, I retired as a Director of Product Development for a polymer company and…read moreone of my neighbors, who used to volunteer as a provider for the RI Free Clinic, asked me if I would be interested in volunteering as an interpreter for the Free Clinic since I spoke Spanish. My background as a Chemical Engineer made it easy to interpret Chemistry and Biology terms during the patient's visits. That was over 8 years ago and during all that time, I have not only served as a Spanish interpreter, but also as an Eligibility Screener. I have enjoyed working at the Clinic because all the people involved have a great heart and everyone at the Clinic has the same goal, to help the underserved and the underprivileged in Rhode Island. I remember interpreting for a female Social Work patient years back, that felt so comfortable with me that she asked the therapist to set up her appointments whenever I was volunteering. During those sessions, she opened up tremendously about her life struggles and the Social Work sessions ended up helping her to cope with her past and to help her face a more certain future. I have also interpreted for patients that started with AIC values in the 14-15 range and that have improved their diabetes and sugar levels by proper diet, nutrition, exercise and medicine. The improvement of health statistics is very common at the Free Clinic due to the care of our providers, nurses and specialists. I am very proud to be part of such an amazing non profit that does so much for the underpriviledged in Rhode Island.

I have had to use this Concentra several times as I travel for work. I am used to their long wait…read moretimes, but today was different. Despite being there earlier 4 people were called before me. I waited in the waiting room for 30 mins. I got my required items completed and should have been done, however they told me I had to wait for the doctor. I was confused as they did not tell me why. I waited in the exam room for 30 minutes then asked someone outside why I was waiting. I was assured the doctor would be in, however ended up waiting over an hour total. Very poor service and care for patients. I will not be returning.

Solid for what Concentra offers this site goes beyond the expectations. Front desk is attentive and…read moreDr.s always professional and friendly as well as the nurses.

please do not go here. they r uncaring and distracted for no reason . they said they would fax my…read moreinfo for a bicep rupture to an imaging center that didn't happen When I called to try to resolve this STEVE the male nurse felt I could wait 5 days to get imaging done although my paperwork says stat. my arm is now unusable and STEVE hung up on me because I got upset and used an expletive.

Cleanliness and customer service is severely lacking in this establishment, shameful for a medical…read morefacility.