This is now my go to. I have been here for myself andy…read moreteenage children. Great doctors, very little wait time. I drive from Lake Forest because I know I can get seen very quickly

Came here to get my infected toe/foot assessed and immediately seen by Julie who came out to lobby…read moreto check out my toe, evaluated it and said it would be best to got to ER instead of charging me for something they were not able to do. I'd definitely come back here if I had a real urgent situation as the experience was excellent here. The woman at the desk was super kind as well but I didn't get her name. Kudos to these two who showed compassion and great customer service!!

Reminded myself today why I typically choose to go to Northwestern urgent care over Endeavor…read more Thought I'd come to Endeavor because my primary care physician is in this network I did not set up an appointment before coming so I'm a walk in. The reception set up my appointment time for an hour after my arrival and I'm sitting in the waiting room watching all those who come after me go in. Last week I went to Northwestern urgent care with my daughter as a walk in and got right in

Unnecessarily rude for no reason. - GO TO MIDWEST EXPRESS IN GLENVIEW INSTEAD…read more I made an appointment for a TB blood test the night before. The next morning I am at work and they call me and I couldn't answer as I was at work. No voicemail was left. My appointment was right after work so I didn't have time to call back. I show up and there are 3 ladies at the desk. One lady addresses me and tells me she doesn't see my appointment. The other lady doesn't even address me but addresses her coworker and tells her that "we called her earlier and left a voicemail" I tell her that I was at work so I wasn't able to answer and ridicules me for not being able to answer the call "We called you so so long ago" and then goes "why don't you look at your voicemail and see why we called you" Easily could have just nicely told me the reason the call was made. I showed her my phone which had no voicemail. She tells me very aggressively and almost in a way that she assumed I was dumb that you can't just come in here and get one, you need to have your doctor order it. This woman needed some customer service training. I had made a mistake as I did not relize you needed to have a doctor order it and she instead chose to be rude. I was maybe in there for 2 minutes and that was all the time I needed to realize to never choose endeavor again!

Staff was very nice and professional. I had the pleasure of meeting with Gabby, who made me feel at…read moreease, and was very easy to talk to. I appreciated the great service and level of comfort I felt. Would definitely come back if I need additional services.

Arrived about 8:45 am, no one else here. Polite receptionist checked me in then had me register via…read morephone, which I personally do not like. After completing it at 8:52 am, I saw my spot in line: #5, estimated visit time 10:06 am. One hour, fourteen minutes of waiting in an empty waiting room. They do have a screen showing your place in line and the online app gives you this, too. Receptionist was excellent. Nurse was good except she did some tests that seemed completely unrelated to Dr Rod had excellent interpersonal skills/bedside manner. I actually got seen 22 minutes earlier than the original projection. I drove a mile past NCH immediate care to get here because of its bad reviews and I am so glad I drove the extra mile! Exam rooms are very clean, look new too. Plenty of space and extra seats for parents that bring kids.

So I was mauled by a Siberian Husky a few days ago. #First…read moreWorld Problems I have a few bites and a puncture hole & bruises. I didn't go to the ER but needed to see a doctor. Literally no doctor could see me right away in my area, the minute clinic was not interested in helping me, and any doctor or clinic accepting "walk in"s for that day and the next 2 were super far and I didn't wanna navigate confusing directions for 45-60 minutes with an arm that looked & feels like bloody ABC gum. I just wanted a doctors opinion, it dressed adequately, and some hugs from my sweet black Yorkie doggie. As a last resort I started searching local doctors & called here. The receptionist I spoke to tried her damnedest to get me in immediately but couldn't so I had to wait for Monday AM. I liked they had a shared covered parking garage with free parking, they are in walking distance of the Metra and bus, and that the waiting room was very spacious and they have free WiFi. The wait was moments after check in. I saw Dr. Breger who was very personable, calm, and respectful. He also seems very knowledgable (I'd expect that since he is a teaching affiliate of University of Chicago School of Medicine). I wouldn't hesitate to visit again for check up hopefully not an illness or bite. Or a less boring one, like a vampire or ware wolf bite. Then again he didn't do a ware wolf test. Howl Howwwwwwl (yelps at the moon)

I have been going to Ravinia Associates for well over 20 years, and the negative review by Lily B…read morecould not be any further from the truth. I have seen numerous doctors and nurse practitioners and have always had the absolutely highest quality care. I have never, not even a single time, had a negative experience with anyone. Each doctor has their own style and there are plenty to choose from to find one that you like best. As I'm getting older and things feel like they are breaking down, they have been excellent at quickly diagnosing and recommending next steps. As a logical person who questions everything, they have always been on the right track. I haven't had any issues with the Billing Department, they send a bill, I pay it so there's no problems there. I did once question why insurance didn't cover a small amount on a procedure and they put that amount on hold to research it for me, which I was happy that they did. There are two levels of indoor parking right in the building and while it is fairly full, very rare do I not find a parking space. Also there is outdoor parking along both sides of the building with plenty of available parking, and also convenient. The office itself is nice, clean, and spacious. It is not overdone or ostentatious by any means. I love that it is hugely spacious because when I'm visiting a doctor I do not want to be sitting close to anyone else who might be sick with who knows what. When you walk in they also provide hand santizer, masks, and Kleenex. I do have one complaint though - LACK OF MAGAZINES!! I do wish that there were far more magazines and a huge variety, even though the wait is generally not more than 15 minutes. It's always a nice opportunity to have some time and a collection of magazines to browse through. I'm told that everyone brings them to the rooms, and there are some magazines in the room, which is nice, but I do wish they had far more. Overall, I highly recommend Ravinia Associates. They are excellent and the best!

Dr. Sara Star is our kids pediatrician here and she is absolutely wonderful. She takes her time,…read moretalks to the kids and allows us some vaccine flexibility since we prefer to space things out. The front desk and nursing staff are also very kind and we are almost always able to make appointments within 24-48 hrs. which is awesome as our schedule is sometimes hard to predict. I cannot speak about the other physicians in this practice but Dr. Star is simply terrific!

LOVE Highland Park Pediatrics! I receive return phone calls immediately, love their morning walk in…read morehours, the staff is all helpful and kind, and most importantly, the physicians are wonderful. My children are in excellent hands!!

A relative was admitted to the ER and and we waited about 9 hours for a bed. Visiting hours came…read moreand went but I would not leave until my family member had a room for the night. I heard wailing, crying, vomiting and a host of other sounds, all from other people in the ER, all waiting to be seen. I feel for them, this is a terrible situation to be in. When I left the hospital after 10 pm, there were just as many, if not more, people in the ER. The ER and nursing staff were helpful and caring. They did what they could do in a very busy, understaffed situation. While my relative's situation is uncertain, I did not appreciate several calls from Endeavor's palliative care department. This was upsetting and scary and I was unprepared for such a call.

Fraudulent Charges!!…read more On February 24, we sent a message to a doctor who helped our son with a broken finger. We sent the message to check whether we could cancel a follow-up visit that seemed unnecessary to us, and the doctor replied that it would be fine to cancel. A few days later, we received a bill for sending that message. In all the years we have used Endeavor, we have never been charged for sending messages. And nowhere on the web portal does it indicate that customers will be charged for sending a message to their doctor. I called Endeavor and a representative said this is a new policy. I explained that we were never charged before, and there is no indication anywhere on the site that we would be charged for sending a message, but the representative said the charge stands. I have lodged complaints with various state agencies, and have left reviews detailing this unethical behavior. This is terrible, awful service that only encourages patients NOT to reach out to their doctors with concerns.

I was completely uninformed and misled. Beware of their 24 hour policy for making changes to…read moreappointments. I called to reschedule an appointment and the receptionist told me she moved it to the next day. At no point during that call was I warned about any 24 hour policy or possible fee. When I called to verify my new appointment, they told me I was never put in the system and that my appointment did not exist. Instead of acknowledging the mistake, they said I would have to pay an additional $50 fee before I could even schedule another appointment. Any attempt I made to explain what happened or reconcile the situation was immediately shut down with "as per our 24 hour policy..." despite the fact that I was never informed of that policy when I called to reschedule. I followed the instructions given to me by their staff and still ended up being penalized for something that was clearly not my fault. The way this situation was handled felt incredibly unfair and unprofessional. Patients should be very cautious when scheduling or rescheduling here because you may end up being charged for their internal errors.

The unethical and high pressure techniques used by the administrative staff to collect their…read more"annual administrative fee" that they never informed me of, has been over the top. Non stop harassment, they were unable to provide me with the notifications they said they sent me about the implementation of the administrate fee. AVOID THIS PLACE.

I had an incredibly disappointing experience at this urgent care facility. Despite being instructed…read moreby the call center to go to 9977 Woods Drive Skokie and arrive during their supposed open hours, the receptionist could not have been more rude and dismissive, claiming they stopped accepting patients at 3:30 PM. This contradicted the information I received from the call center when I asked to be sure they were open, causing unnecessary confusion and risk to my health. The receptionist (with short gray/yellow/purple hair named Stephanie at Woods Drive at 7:20 pm 12/11/2023) refused to acknowledge any responsibility, even calling the police when I expressed my frustration as she told me I HAD to speak nicely to her before she would see if there was anyone that could help me. The need for coordination between the facility and the call center is alarming, raising concerns about North Shore University Healthcare Systems' overall competence. The fact that urgent care was allegedly not accepting patients since 3:30 pm, the doors were still open at 7 PM, and patients were still being seen. When I asked the call center if I needed an appointment, he said no, it was Urgent Care, just go there. This experience has left me with a profound lack of confidence in the medical group and its recent mergers. I cannot recommend their services based on this and other recent situations. this is painfully unfortunate. Yet, they keep buying more hospitals. I also sincerely hope North Shore University Healthcare takes Stephanie's lack of responsibility seriously. Her dismissive and uncompassionate behavior, especially in a healthcare setting, raises serious concerns about her ability to handle the responsibilities of her role. Her lack of accountability and respect for the job, combined with the potential implications for someone's health and welfare, is alarming. I strongly recommend that the healthcare system reevaluate her suitability for such a crucial position before her actions cause more severe consequences for patients in need. This incident has underscored the importance of having staff who prioritize compassion and responsibility in healthcare settings.

Just had 5 star treatment at the old Skokie Valley Hospital. Out patient Colonoscopy. all great…read morefrom parking, registration, prepping, surgery: zero complaints. Well done!!!

Took my insurance said I'd be covered and then weeks later I got a $750 bill for a basic check up…read more Thanks I asked several times if my insurance covered it. And while I do have blue cross blue shield. This location was not in my network. Something staff should know before admitting you.

I saw Dr. Gershon at the Northwestern urgent care in Deerfield because my left leg was swollen and…read moreentirely discolored. After doing some mobility tests he told me he had never seen anything like it (exactly what you want to hear from a doctor). I asked him if it could be a blood clot and he said definitely not. I went to the ER and was almost immediately diagnosed with a blood clot and hospitalized for three days. I shared my urgent care experience with my care team in the ER and at the hospital and they all told me it was pretty obvious that's what it was and to never go to that urgent care facility again. While I understand Dr. Gershon didn't have the tools necessary to definitively diagnose me, it's concerning that he didn't even mention the possibility of a blood clot until I asked. I would not feel comfortable with anyone I care about seeing him as a doctor.

Very professional my step daughter got treated right away and was open on a Sunday which helped out…read morea lot

They were amazing! Took all my anxiety away knowing they were so professional and explained…read moreeverything to me! Thankful!