The Ala Moana Medical Building is home to Diagnostic Laboratory Services. It's also houses Urgent…read moreCare, Medical Professionals, Dental businesses and more. Paid parking is available in the building or you can park in the Ala Moana Center parking lot and walk over. Bathrooms on most floors are accessible with a code. Conveniently located next to the Ala Moana Shopping Center so you can go shopping after your lab test or medical appointment. Great place for your care.

Efficient services for walk ins Efficient time management…read morefor visits Free parking at ala moana Great with children even toddlers Pleasant bedside manners by staff My family and I have utilized the urgent care services at this clinic. The staff are nice and so are the providers. They are quick to check in and check out. The providers also have good bedside manners in addition to having good time management. I spent less than 1/3 time here than I did at other urgent care clinics. Highly recommend.

Great care for the stitches I needed in my forehead. Very kind and quick! Highly recommendread more

2nd visit. 5 stars. Straub Urgent care. Kahala location. Near Foodland Farms. Across Kahala…read moreMall. Son not feeling well for few days. 5pm on Monday. Check in and testing. Done in 20-30 minutes. Fumi Obuse, MD. Very professional, easy to talk to. Diagnosis done. Highly recommend.

Back in October, I had one of the most traumatizing injuries I've ever experienced -- I was bit by…read morean eel and ended up needing 16 stitches in my foot. It was a nasty cut and the whole situation was honestly terrifying at the time. I'm a little late writing this review (it's now February), but I'm finally fully healed and I've been thinking about how grateful I am for the team at Doctors of Waikīkī. Dustin did incredible work on my stitches. The injury was pretty bad, but he handled everything with so much care and precision. You can tell he really knows what he's doing, and I felt like I was in good hands the whole time. And Tabitha truly made the experience so much better than it could have been. She brought such positive energy into a really scary moment. She kept me calm, made me laugh, and helped take my mind off how painful and overwhelming everything felt. That kind of kindness really sticks with you. The whole office had great energy and a genuinely caring team. Even though the injury itself was awful, they made the experience as good as it possibly could have been. Funny enough, if they heard what happened after I got back to Sacramento they'd probably be surprised -- and maybe a little pissed -- because a doctor here took my stitches out too early and I ended up having to let it heal as an open wound. But through it all, I'm finally fully healed now, and I'm really thankful for Dustin, Tabitha, and the whole team for helping me through the start of that journey. They turned a really scary moment into something I can actually look back on with gratitude.

My husband was very ill with the flu and I had a bad eruption on my face. I tried calling however…read moreno response so I left a message. I dropped the hubby off while I went to park the car. Not a single stall! Decided to valet. Waited and waited no one appeared. Phoned the operator. No valet! Finally tried self park again. Had to park on the rooftop! Walked in and they were closed. Sign says open until tenon however no Ono one was there! Horrible experience!!!

The staff was somewhat rude and oddly discouraging "We do not have the equipment to remove a…read moresplinter from your wife's foot." ? ? ? They put us in a small room for an hour, closed the door after I opened it to have some air with only "This should be closed." They had only on doc working . . . . However ! Dr. Stegall was EXCELLENT. She removed the piece of glass from my wife's foot despite the pain of injecting the lidocaine and the lidocaine not working completely . . . her "Look at this ! " announcement while showing us the glass she removed was wonderful. She -- clearly overworked -- took the time to explain and then did the job. Nice work, and thank you, Doc. Queens: Pay her more ! Keep her !

No Air Conditioning in the Lobby, but in the exam rooms. The wait for a Physician is about 2.5…read morehours. On a hot day which is June 2026 is probably 90 degrees in the lobby with slow moving ceiling fans. One doctor is on call. It seems that if you check in for the afternoon (example), you can leave and then come back perhaps in about one to one & one half hours you will get in rather than the 2.5 hour wait. Once you do see a doctor, he is still leaving you to go see another patient during your exam time. Would not recommend because my exam time was about 15 minutes after sitting in a heated lobby.

Top doctors, great service, friendly staff,good results,great care, definitely worth the wait.read more

After seeing three different PCPs at this clinic, I can no longer view my experience as an isolated…read moreincident. The physician care has been consistently disappointing. The doctors I saw came across as dismissive, rushed, and condescending. Instead of feeling heard, I often felt like my concerns were being minimized or brushed aside. Questions were not fully answered, and discussions about my health frequently lacked the detail and explanation that patients deserve. I sought care because I had legitimate health concerns and abnormal findings that warranted follow-up and discussion. Rather than receiving thoughtful guidance, I often left appointments feeling more confused than when I arrived. In some cases, information documented in visit notes did not reflect the depth of discussion that actually took place during the appointment. What makes this especially frustrating is that the nurse practitioners and APRNs have been excellent. They took time to listen, explain why testing or follow-up was needed, and treated me with respect. My experience with the emergency department was also positive, professional, and compassionate. This review is not directed at the nursing staff, APRNs, or emergency department. They have consistently provided better communication and patient-centered care than any of the physicians I encountered. After three different PCPs and the same experience each time, I have lost confidence in the physician care provided by this clinic. Patients should not have to feel talked down to in order to receive answers about their own health.

Update on 7/20/26 I took my wife to Queen's urgent care located on Hunakai St. next door to Kahala…read moreMall . She had a small fall so she wanted to make sure everything was ok . We got there around 5:30pm and there were 3 other patients there . I told my wife we're going to be waiting at least 3 hours . To my surprise not too bad we got into the room @ 6:45pm and we were out of there around 7:00pm. Dr.Aaron was very pleasant and very informative he also advised us the reason this particular location so busy you have lots of seniors that come here and they ask more questions and take longer examining them . Got to love Senior Citizen ‍.

Had a hard fall on Aug 29th. Went to Queens Island Urgent Care - Kahala. No doctor on site. Waited…read more2 hours for a "licensed practitioner" (Leon.) He didn't speak English clearly, and had a hard time understanding my injury. Sent me to their X-ray dept. The tech there didn't speak ANY English AT ALL. Used hand signals and gestures! Then he failed to take 1/2 of the x-rays he was supposed to. Waited in x-ray dept. until he got correct instructions. Left urgent care with a MISS DIAGNOSED INJURY. After a lot of red tape (a problem getting a referral from my doctor, who's MIA from his Queens practice - Dr GO.) I finally got to go see my Orthopedic Surgeon today. His diagnosis was "severely sprained ankle possible tiny fractures that didn't show up on the x-ray." I'm in a foot boot and walking with a side cane. Have to ice my foot in a bucket of ice water 1-2 x's a day. Estimated recovery is another six weeks. Return visit at that time as well. Don't just settle for how an urgent care diagnosis you. Sorry, but Queens island Urgent Care was an EPIC FAIL. Pictures of my foot and toes are yesterday (11 days after the injury.) Picture with me in the boot and cane are today.

Besides my personal opinion that people in Hawaii are just so much nicer than LA folk, I was super…read morepleased with my visit to Kuhio Urgent Care. I came for acute foot pain and swelling and was seen and recommended treatment all within the hour. There were others waiting as well but this office is super efficient and professional. These medical professionals are super pleasant (surprise! they actually seem to care) and thorough in their diagnostics. Got blood work (for preexisting condition) to cover all bases, prescription and x-ray order as well. Feeling much better and recovering nicely. Super happy with medical care in Hawaii, thanks!

Update: I just noticed Keith S, "business owner," replied to my prior review. All he did was ask…read morewhen I visited-- he showed 0.00 interest in addressing the problem -- so why should I bother replying? But I can assure you, my review is 100% true and even resulted in additional $150 of medical bills because his clinic sent tests out to another clinic, which billed me separately. Excuse me? After paying so much to Kuhio? And Kuhio never even bothered to tell me??? I called them, and they offered to "fix" the problem for me by billing me "only $100" additional "if I paid today." They are out only for your money and do not care about you. They knew we had no insurance and did not give a f*ck, so do not believe his garbage about "uninsured discounts."

They scheduled my 14 year old cat for a same day appointment and we couldn't have been happier with…read morethe care Dr. Sin provided. My cat had intermittently been showing signs of pain for a couple weeks (refusing food and hiding). We'd been in contact with her regular vet and had a couple appointments, but were still in the stage of monitoring her due to her symptoms being sporadic. On Thursday, she refused both her meals. We got her scheduled for bloodwork with her regular vet for the following Monday. By Friday she was still refusing to eat/drink, and was hiding and refusing to be pet, whereas she's normally very affectionate. Being concerned about her lack of fluid intake and the escalation of her symptoms, I called Kaimuki Veterinary Urgent Care and got an appointment the same day. Dr. Sin did an exam, and had an in-depth conversation with us about the broad range of possible causes for her symptoms. It was clear Dr. Sin fully reviewed my cat's medical history, and took her regular vet's previous notes into account when speaking with us. They ended up drawing the labs that her regular vet was planning to draw the next week, which allowed us to get the results 3 days earlier than we would have! In the meantime she provided a subcutaneous fluid injection to help with our kitty's hydration, and an injected antibiotic. They also sent us home with a pain medication for her. Between the fluid injection and the pain medicine, she was acting more like herself that same night, and she ate her full dinner. They promptly sent the medical records back to her usual vet, who informed us that the labs showed signs of kidney disease, as well as pancreatitis. We're starting her on a special diet for her kidney disease, but regular vet credited Dr. Sin by saying that the antibiotic injection she gave likely already took care of the pancreatitis. Dr. Sin and her team were very compassionate, and Dr. Sin especially was very efficient at communicating her clinical thought process. They also provided itemized price estimates before rendering services. I compared the estimates to the ones from my regular vet, and the prices were roughly the same! Unexpected vet visits and bills are scary, but the team here was open and transparent about the whole process, which really put our minds at ease. Thank you for everything!

My little morkie contracted a UTI and she was in pain. It was Sunday and also a holiday weekend,…read moreher vet office was closed. Good thing Kaimuki Ver Urgent Care was available. I called around 9am and was able to grab an afternoon appointment. I filled out the online new patient form in advance of the appointment. First, the receptionist, Napua, checked her in. Then, a technician came in to jog down background info, asked questions about our concerns, and brought her in the back for weight. Lastly, she was seen by Dr. Lum, who was very knowledgeable and empathetic. Dr. Lum listened attentively to us and offered options to treat our little one. She was then prescribed medications. Today, she's recovering well. We are relieved and grateful that this clinic opens on weekends. Additionally, everyone there is nice and competent. FYI. -The office visit alone was around $155. -There's private and free parking in front of the clinic. -Also, there's a candle in the corner of the office. When the candle is lit, it indicates someone is losing their pet :'(, so please pay attention to that.

Some people practice medicine. Others change lives. Dr. Alan…read moreWu brought my health back to its optimal condition. Not only for me, but for my parents as well. His knowledge, compassion, and dedication have had a profound impact on our family, and for that I will always be grateful. In a profession filled with talented physicians, he stands apart for the genuine care he shows his patients. He is not simply a doctor; he is a gift to everyone fortunate enough to be under his care.

I was so happy I came across Island Pacific they were all so warm and friendly and were able to…read moretreat me quickly. Thank you so much for your warmth and kindness. Mahalo

Follow up…read more.. Physicians do travel and don't stay at the same location and since I'm tied to a specific one for workers comp which he's usually here on the particular day I visited but found out later that he wouldn't be but there is a doctor that would be able to fulfill my appointment was great. This Kahala location is literally located right outside of Kahala Mall though to access their parking lot you need to drive into Kahala Mall back parking lot and there's a driveway that will take you to the back side of the building. Entrance there is just the stairs but the front is wheelchair accessible but either way it's a nice spot that can get crowded. Lovely spot that quite different as the waiting room seems like it's for both patients and folks waiting for them as there seems to be spots you can work on and single stall restroom for convenience the staff there is very nice and friendly and some are based here for all sort of paperwork so I did finally get to meet some of the amazing staff. Inside is very roomy and spacious and the quality care they give is very calming and thoughtful. I got my appointment done and I'm all set for the year love this location and it is my preferred area but I do hope that I don't need a visit any time soon. Thank you!

Patients are unable to call the doctor's office directly. Clinic is poorly staffed. Doctors see…read morepatients like an assembly line. Messaging via MyChart may take a couple of days to get a response.