Great service, make sure you get your appointment booked either online or on the kiosk!…read more Jody, is one of the nurse practitioners there and the absolute best, in terms of knowledge and her approach towards her patients. She made the entire experience very pleasant, and is going to make me want to be a regular! :)

An appointment didn't help me. I waited 50 minutes for a simple TB read. 2 walk-ins helped before…read moremy appointment time.

I had a bad sinus infection and couldn't wait to get to my regular doctor. Nick and Kaitlyn were…read moresuper pleasant, warm and efficient. Urgent Care is my go to place when I'm unable to see my family doctor.

I Took a visit to see Dr Ian Neuhaus after i cut my finger open, It was a pretty bad cut. I have…read moregotten stitches done many times but no Doctor has ever made the process of being stitched up as smooth as Dr. Neuhaus did. The Nurse took me right in and made no troubles whatsoever with having to wait in the lobby. Doctor Neuhaus is incredibly intelligent ant calm, making it easy to trust this urgent care for any injury or sickness that comes your way.

4 Stars for care providers, only because they DON'T LISTEN 3…read moreStars overall, rapidly lowering to 1 0 Stars for off-shore billing department on the other side of Planet Earth, which is either CORRUPT or INCOMPETENT. Long and incredibly frustrating story: Ever since St Vincent's (owned and operated by the Catholic Church) decided to OFF SHORE all billing/insurance functions to Pakistan (or wherever), I get DOUBLE BILLED for co-pays. Twice, trying to deal with people in Pakistan (or wherever) over the phone, I was required to "provide proof" that I paid in the office. Even though I paid with my debit card, in the office, and proved it (not my job when bank transactions are instant and traceable), they sent me a REFUND check. I tore the first check up because they (Pakistan Billing LLC) didn't owe me. 2nd time they sent me a refund, I deposited it. They did not ask for that $ back. I visited again for a flu test, SAME EXACT thing all over again. I sent a 2 detailed messages with attached screen shots of the double bill side-by-side with the debit from my bank to Dr. Chaput via the "portal." All he (and Jessica last time) did was FORWARD my detailed explanation to Pakistan Billing LLC. OK, I'm reporting recurring problems with their offshore billing department but all anyone HERE IN THE USA DOES is send my complaint about double billing to the offshore double billing department. Can any reasonable human understand the issue? I'm shopping for an a replacement care provider, not due to poor health care, but due to the fact that the Catholic Church is nothing more than a giant corporation that treats us patients as numbers and sends our US $$$ offshore. I'm done doing billing transaction dispute work that isn't my job and has NOTHING to do with keeping me healthy. Flaggler Family Practice looks tempting. Wherever I go, I NEED ALL BUSINESS to be conducted with US citizens living HERE in the US, preferably in Florida. Maybe I'll see y'all there!

Years ago I went here for the first time bc I recaught a respiratory infection that required…read moreserious antibiotics. When I first caught it I went to navy hospital and they gave me antibiotics. And caught it again and this damn doctor says it's allergies and the whole time I'm explaining to her my symptoms she asks me another question over me while I'm talking like shit I almost snapped had to control my temper. I don't have allergies. My acute respiratory infection is gone now BECAUSE I took natural remedies antibiotics from apple cider vinegar and green tea and raw garlic for a month. Fuck this Indian doctor she's rude asf. She wouldn't give me the antibiotics.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

First off, I don't normally even take the time to make a review. However, their care was so…read moreexceptional that I had to. My phone call was answered very fast, questions were answered and was met with kindness. I got into a room within 10 minutes and was out of the office in about 20. Very efficient, kind, informative and not money hungry. LOVE this place and will be my new go to!

I am shocked to see the scores are so extremely low on this place. I mean I get it - urgent care…read morevisits are always rough. But 1.5 stars is shocking given the service I had. I woke up at like 3am with a sore throat and couldn't fall asleep, and I thought it might be strep so I made an appointment here for 9:30 hoping for a rapid strep test (followed by some antibiotics if it was positive). Got there at 9:20 to fill out paperwork (as they state in the confirmation). I wanted to be sure I was there in plenty of time for that because my insurance did indeed change. Here's where my challenge comes in... no one was at the front desk but they had a sign "be seated, we'll be right with you". Ok. Cool. Someone came out of the back and I fully expected they'd acknowledge and ask if everyone had been helped. Nope - just kinda looked around and went back to the back. Finally someone came back out - the actual front desk person and I filled out the proper things and was actually called back right about 9:40. So not bad. But... it sure would go a long way to just acknowledge humans if you're popping out. The care itself was fine. The nurse I had was lovely. Took vitals. Came back after that for strep swab. I waited about 40 mins for that to come back. Then they decided better do mono test. Fine. Too more time. Finally the doc popped in to tell me just a regular boring virus. Fluids and rest. The entire visit took nearly 2 hours. Which is obscene for going in for a rapid strep test. Prob could have gone to the ER in less time. Still giving 3 stars and some grace tho because everyone I did speak to was kind and helpful. And I know that takes a lot when you're dealing with grouchy unwell people all day.

We were out of state and my husband took a pretty bad hit go carting. We needed an X-ray to see if…read morehis ribs were bruised or cracked etc. We went online while at the airport terminal and saw this place did x rays and wasn't far from home. You could make an appointment online which was wonderful and easy. We tried to call while we were waiting on flight to come home to this area and no answer. We show up and the man behind the counter said "sorry, we do t have x rays here today" i explained this is why we booked here and he replied I should have called! I did call and you probably saw a missed call and had our phone number from the online appt form. He could have saved us a lot of time had he have called and left message since we most likely would have been on a flight. He stated the carespot in mandarin had x rays today. So back in the car we go to Mandarin location. The woman at the desk in mandarin stated that we should have been called as well Lazy front desk service wasted an hour of our day

OMG! Love this place so much very clean and upgraded and absolutely amazing and all kinds of…read morevariety of foods and drinks and plus you get medicine at the pharmacy and the employees are so friendly and welcoming and caring friendly and love that it is nice big and lots of space and I appreciate all hard work everything they do and deserve some respect kindness and plus you get last minute things and love the ability and etc and so seriously come here and get things you need and or medicine and it is worth it and so awesome the staff is great fantastic and you not be disappointed and so glad this place not so far and it is only 10 minutes away and plus you get gifts and gift cards etc. So come check it out ur self it is nice and wonderful. From Lauren

This pharmacy location posts hours of operation but they're never accurate. When you're actually…read moresick and force yourself to get up and put so you don't miss meds and it's closed time after time... it's absurd. Switching my stuff to delivery only. Save me money from going in store anyways

Very convenient scheduling, professional staff, very clean environment. The location within Nocatee…read moreis ideal. On this visit, I was there for a skin condition, and the doctor handled everything quite professionally. The team showed great care in addressing the issue quickly, making the appropriate prescription, and facilitating the order through the local CVS. I've been there for minor injuries and respiratory matters as well.

Short wait, in and out with care and concern. Convenient to our home. Staff was friendly and caringread more

Excellent ER and waiting room staff and friendliness while attending to pain quickly and…read morethoroughly. Had anal abscess drained which was excruciating. ER doctor called in his general surgeon who specializes in colon/rectal area to tend to me and he was fantastic both during ER drainage and follow up appointments with another drainage/abscess/fissure/fistula. General Surgeon is thorough, listens and recommends best recovery for your particular health/body. Highly recommend this hospital and staff! High quality knowledge and ER nurse was very attentive and knowledgeable. Went here after Avecina Urgent Care in St Augustine was horrible and the PA did not even look at skin anal area to correctly diagnose it was an abscess that needed ER attention while in excruciating pain. Do not use that Urgent Care in St Augustine!

Zero stars if that were possible…read more Our appointment was scheduled for 2:55 PM, and my son was only called at 3:51 PM and now almost one hour late. During this time, two other families who arrived after us and had later appointment times were seen before us, with no explanation at all. Beyond the excessive wait, the customer service is terrible. The staff is unfriendly, barely communicates, and refuses to explain what is going on. No apologies, no transparency, no respect for our time. This is a pediatric office : parents and children deserve patience, organization, and basic courtesy. Unfortunately, this location delivers none of that. Very poor experience. I do not recommend this place.

I rarely leave reviews. everytime we need something we have to jump through hoops. they don't want…read moreto help. they take 2 hour lunches where they won't help at all during those hours. i have to wait a minimum of 45 minutes after my kids appointment times to even get called back. then we wait another 30 minutes to see the doctor! its consistently so bad that I'm hesitant to believe anyone that left a 5star review. what just sparked this review as the final straw was just now I go to grab the state required immunization form for my children at 1:30pm. im walking up to the door as the staff is unlocking the door (I'm assuming coming back from lunch) I go to step in the office and she turns around to close the door on me. I'm obviously shocked by this. I say "excuse me" I can see through the opening in the door there is clearly a patient and her mother talking to the receptionist. the staff working says while clinging onto the door "we are still on lunch we will unlock the door at 2". and closed the door on me. OK COOL! I'm done!

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.