(Disclaimer: this is actually a bad review but for reasons,I gave 3 stars) My husband was…read moresymptomatic and tested positive for covid on a Monday. I had very mild symptoms and also tested Monday via a 15 minute rapid and it came back negative. The next two days I continued to have more mild symptoms so I went back to get a pcr done on Wednesday. The PA, Robert Faulk enters the room and asks why I am getting tested again. I told him my husband recently tested positive and I had a cough, I had some phlegm, runny nose itchy throat and back aches. He then proceeded to dismiss all of my symptoms one by one and explain that it doesn't sound like covid and it's probably just allergies. I stopped explaining myself and how I felt, and was really tempted to tell him that I was an RN, that I know what I'm talking about and I'm not some paranoid patient that takes a covid test weekly like how he was making me feel. The conversation ended with me saying, "well, I guess we will see." And he responded back with the same and told me he would call with the results. He never assessed me. He didn't touch me. He didn't listen to my lungs or check my throat at all. I'm a patient that believes is covid positive with a cough and he doesn't even check me. My PCR did indeed come back positive. Mr. Foulk exhibited very poor care and concern at my visit. I understand that that he is seeing patient after patient but please, do not minimize a patients genuine concerns of having covid especially when someone close to them is positive. Please listen to every patient as if it's something new and you are really trying to help them. Assess the patients, LISTEN TO THEIR LUNGS! I hope that he reads this and its a learning opportunity. That he will then begin to listen and actually help the next patient and maybe save their life by doing so. All of the other staff that I encountered on both testing occasions were excellent, from the front desk to the first PA, Ashley Rodrigue that I saw the first day. For that reason I gave 3 stars. Ashley Rodrigue was attentive, kind, funny, explained things very well and listened to my concerns. Thank you for that.

The physician assistant was awesome. Kind and explained everything, but the medical assistant that…read moreprovided blood pressure etc... acted like she was in a hurry, mumbling her words, took my blood pressure with my jacket on instead of asked me to take it off, She also turned the monitor machine towards her, so I couldn't see the results. I have been to this place before, always friendly. But not this day. The medical assistant at the front desk was helpful no complaints about her. No I would recommend this place anymore.

Great experience at this little place. I went as a walk-in and as soon as I was done filling out my…read moreforms, I was taken immediately into the back. The nurse took my vitals, asked me some questions and said the doc would be in shortly. I waited only about 4-5 minutes and the doctor came in. She was very kind, thorough, gentle, understanding and knew right away what my problem was. She gave me a prescription, a note for work and it's 2 days later and my condition has improved already. Highly recommend this very clean clinic with at least one fantastic doctor.

NP Analuisa was super throughout and helpful, Staff is very friendly, clinic is clean, and I was in…read moreand out within an hour with solution. Thanks Access Med Clinic.

If I could give this zero stars, I would. My husband, my son and me have all been to this clinic at…read moreleast a few times each this year. This means that we have paid hundreds to this business. They had been so friendly and professional before that I reviewed on Facebook and encouraged others to visit. Today was a terrible experience - the worst from any clinic or any customer service - period. When we walked in this afternoon, there was just one other patient in the lobby. The receptionist was nowhere to be seen. After a few minutes the receptionist who said her name was Shalene but her name tag was backwards so I couldn't see her name, walked up. She acted like I was bothering her and it escalated quickly. Her tone was unprofessional and rude. Me: "Hi." Shalene: "What do you need?" Me: "My son needs to be seen. But I have a new insurance and want to know the price first, please." *Hand her the card. Her: Your ID and insurance card??? *I hand her the insurance and search my wallet for my ID. Her: I can tell you right now it is going to be the full price because of your deductible. You are not in the system so you need to fill out everything again. Have you even is s the iPad? Me: Your tone is really rude and I am not used to that here. People are usually really nice. Are you ok??? Her: you need to leave NOW. He cannot see the doctor. *Tosses cards over the computer. (Before we walked out to find another clinic she said she knew I was going to complain but she wanted to apologize but added that she was not rude and that I was the rude one. She mentioned she is employee of the month every month.) Wow.

We had been a few times with no issues. The front desk was great and saw an excellent provider. The…read morethird time we went we saw nurse partitioner who accidentally wrote the dosage wrong for my daughter. The pharmacist caught it and I thought no harm no foul. The 4th time we saw the same provider and she kept moving her neck roughly (she had a neck sprain) causing her to scream and almost cry all while not communicating to my daughter at all what she would do next. My daughter has the highest pain tolerance of anyone I know. I asked her to stop, she refused. She kept touching my daughter even as I began to yell at her. I seriously had to pick my 7 year old up and run from the exam room to get her to stop. The whole time she's using unprofessional language speaking in double negatives, using ain't etc.. I immediately took her to the Schertz ER and received excellent patient care without my daughter screaming in pain AT ALL even when X-rays were required. When I left the receptionist did not seem surprised I was having an issue with this particular provider. I called after the ER and asked that the clinic director contact me. Again, the receptionist did not seem surprised. I was contacted by the clinic director who told me the regional director would contact me. Regional director essentially accused me of being racist for complaining about her unprofessional speech and dismissed her speech as being a ELL (I had no idea she was an ELL as all of her pronunciation was PERFECT), also dismissed my suggestions that he should speak to her colleagues as they did not seem surprised that someone was complaining about her patient care. He said he would "look into it" but I highly doubt anything will be done. Will absolutely never visit this clinic again. Sad because it is the closest to my home and the patient wait times are so short!

Had an amazing visit today for my KHD. Great staff. Special call out to Kylie, Sarahi, Sammi and…read moreBrianna. I love that everything is done onsite.

I have been going to Kellum for over 20 years, starting in his small office in China Grove when I…read morewas a teenager. They charged me on my card for a routine women well exam (which is supposed to be covered by insurance) and when I realized the mistake, it took FOREVER to get my money back. Since then, I have refused to keep a card on file with them. My provider constantly cancels appointments making it extremely difficult figuring out childcare and work. They have now enacted a new policy "at the beginning of this year," which I am now being told in August, after I've already had two appointments carrying balances lol, that you can't have a balance over $50 when you make an appointment. I owe $79. I told them I would pay in cash when I arrive as I have done for the past 10 years. They refused. Losing a patient over $30 is silly. I'm so over them. Looking for a new provider TODAY.

Absolutely the best medical care I have received in years!!! From the moment you walk in you are…read moregreeted with kind, compassionate professionals. The nursing staff are amazing. So kind, compassionate and immediately puts you at ease. Florence Pugh is phenomenal. Extremely thorough, caring, listens and explains all you need to know once leave the office. Thank you truly for the amazing service you provide so many. I am truly grateful. Highly recommend Hillside Primary Care!!!! Make an appointment; you will be glad you did!

From the moment I walk in. I'm greeted with friendly faces from the front desk staff…read more When I'm taken back to the room. The Tech that does my vitals. Is always nice and professional. Ms. Priyanka Mooney.... Is excellent! She always goes over my lab work and explains things to me if I don't understand. She ask lots of questions pertaining to my health and shows that she cares. And as a finish up to my visit. She always ask if I have any questions or concerns. And she is good to answer anything I might have I'm thankful to have her caring for me.

I took my two year old daughter in this morning and everyone was so kind, caring, and…read morecompassionate. The practitioner was so intentional and I didn't feel rushed. We will be going back, thank yall!!

I had a 2:15 appointment and 3pm came and went and I was not seen. Waiting almost an hour to be…read moreseen is horrible service for an urgent care. Letting a patient know that they are going to have to wait over an hour to be seen even with an appointment would have been nice. No one wants to spend this much time in the urgent care it takes away from the meaning of urgent care.

On Friday night, I visited the Schertz-Cibolo emergency clinic due to severe back pain. Upon…read morearrival we were greeted quickly and kindly. The entire staff was helpful, understanding, and patient as I was unable to move quickly. The wait time was minimal and my needs were met with compassion and understanding. I am so grateful for everyone at the clinic including the front staff, nurses, and doctor. If you are in need of any medical assistance, I highly recommend visiting the Schertz-Cibolo location.

The care is excellent and the doctors on staff are very helpful and informative, they also make…read moresure to check every possible reason for why you're there, the facility is clean, new, and has lots of equipment, the only issue is the person who does their IVs every time I go here and get an IV the guy butchers my veins and I'm always bruised afterwards, I know this isn't normal because I've had multiple blood draws all my life, just be cautious of getting an IV here.

Walked in, seen immediately. Staff was very professional. Outstanding care. Highly recommend.read more

From the owner: My Urgent Care in Schertz, Texas offers the convenience of a full-service urgent care center with…read morethe small-town feel of a local establishment. The compassionate and professional team of providers at My Urgent Care Clinic offers a broad range of services, from employment physicals and drug testing to treating injuries that occur on the job. They treat illnesses ranging from the flu to allergies and perform minor procedures. If you need diagnostic tests, My Urgent Care Clinic offers convenient, and point-of-care, or bedside lab testing.

Very in and out but very friendly. My nurse who checked me in and took blood pressure, heart rate…read moreetc was such a friendly and communicative guy! He made sure that I knew that he was taking in account everything and every concern I had responding with "Heard!" PA came in and supportively and enthusiastically shook my hand immediately. It's also positioned right next to an HEB, so I picked up my prescription within 5 minutes. I was a bit confused with the name change but I figured it out(:

Dec 22 I had an appointment at Next care in Cibolo.  My condition was green phlegm, heavy cough…read more After a quick exam was told it just had to follow it's course gave me a script for an antibiotic. Continued to get worse and the following Tuesday I was running a temp between 100 and 104.  Made another appt on that Friday and explained symptoms were getting worse another BRIEF exam I was told take OTC. No additional script. It would work it's self out.  Sunday symptoms were not improving so I called to and the PA for meds.   I was told she would call back.  I called a second time and was told she would call but probably not till tomorrow. Never received a call At 8:30 I went to another urgent care. They did a thorough exam inc X-rays and determined I had early Pneumonia.  Obviously I won't be back.  I was charged 2 deductible's.  Wouldn't be a big deal except I had no relief from their exams.

I brought my husband twice this week since his pcp couldn't see him. He is really feeling bad…read more Everyone was so nice but my biggest issue they wouldn't see him because of a past "due" bill. He had to call and apparently they did a mistake. It was from 3 years ago but it was paid. Even if he had one I think it's negligence to still not see him. That's something that shouldn't be deny. Anyways they take forever to see you here, once the doctor did come in he was nice and was able to help and figure out what he had. Thankfully he's feeling better today but still not my favorite clinic.

This place is great! Unfortunately, I've had to visit twice in the past couple of weeks. I've been…read morevery sick without knowing what exactly I have. I went to my PCP and they said there was nothing they could do...go home. Well, 10 days later, I'm STILL sick, and they have no appointments in the next month. So, I made sure MedPost took my insurance and came here. I was in and out very quickly. Dr. Quenstedt was caring, knowledgeable, and thorough. She sent in a prescription, and I was on my way in no time. I ended up having to go back after a week because I felt better for a few days, then right back sick. I was lucky enough to see Dr. Quenstedt again, and this time, there was no snafu with the pharmacy, and I am feeling almost back to my usual self now! I definitely recommend MedPost for a speedy recovery when you're not feeling well or injured. Just a tip...be sure they have your correct info (DOB) if a prescription is called in. It caused me a lot of frustration to figure out the disconnect between MedPost and the pharmacy.