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    Quality Urgent Care- Schertz

    2.9 (90 reviews)
    Open 8:00 am - 10:00 pm

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    5 years ago

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    4 months ago

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    2 years ago

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    2 years ago

    If you have insurance you will need to pay up front anyway. And then they will file insurance and never pay you back.

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    2 years ago

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    5 years ago

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    4 years ago

    Everyone was exceptional. Checked in and completed registration online. Easy to do. Was well taken care of. Professional and personal.

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    4 years ago

    The family and aunt been to this clinic multiple times. Love the check in online feature. The staff is always friendly. Service is quick.

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    6 years ago

    Easy booking a time online and filling out paperwork in advance! No wait time and amazing bedside manners!

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    6 years ago

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    6 years ago

    Very friendly , timely manner and PA Hailey was very informative. I was a cash pay patient and it was very affordable.

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    6 years ago

    Your staff is very professional & courteous. The wait time was pretty accurate. It looked clean.

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    3 years ago

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    8 years ago

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    6 years ago

    The staff was pleasant, respectful and efficient. Was in and out in just a short while.

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    6 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Quality Urgent Care- Schertz

    Review Highlights - Quality Urgent Care- Schertz

    The gentleman who administered my Covid test was outstanding and he knew it was my 1st test!

    Mentioned in 4 reviews

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    MedPost Urgent Care of Cibolo - DISGUSTING HUMAN BEINGS

    MedPost Urgent Care of Cibolo

    3.6(25 reviews)
    3.5 mi

    I brought my husband twice this week since his pcp couldn't see him. He is really feeling bad…read more Everyone was so nice but my biggest issue they wouldn't see him because of a past "due" bill. He had to call and apparently they did a mistake. It was from 3 years ago but it was paid. Even if he had one I think it's negligence to still not see him. That's something that shouldn't be deny. Anyways they take forever to see you here, once the doctor did come in he was nice and was able to help and figure out what he had. Thankfully he's feeling better today but still not my favorite clinic.

    This place is great! Unfortunately, I've had to visit twice in the past couple of weeks. I've been…read morevery sick without knowing what exactly I have. I went to my PCP and they said there was nothing they could do...go home. Well, 10 days later, I'm STILL sick, and they have no appointments in the next month. So, I made sure MedPost took my insurance and came here. I was in and out very quickly. Dr. Quenstedt was caring, knowledgeable, and thorough. She sent in a prescription, and I was on my way in no time. I ended up having to go back after a week because I felt better for a few days, then right back sick. I was lucky enough to see Dr. Quenstedt again, and this time, there was no snafu with the pharmacy, and I am feeling almost back to my usual self now! I definitely recommend MedPost for a speedy recovery when you're not feeling well or injured. Just a tip...be sure they have your correct info (DOB) if a prescription is called in. It caused me a lot of frustration to figure out the disconnect between MedPost and the pharmacy.

    Photos
    MedPost Urgent Care of Cibolo
    MedPost Urgent Care of Cibolo - Medpost Urgent Care 5 minutes drive to the south of Cibolo Pediatric Dentistry

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    Medpost Urgent Care 5 minutes drive to the south of Cibolo Pediatric Dentistry

    CHRISTUS Promptu Urgent Care - Schertz - Outside of Promptu Schertz

    CHRISTUS Promptu Urgent Care - Schertz

    2.6(5 reviews)
    3.5 mi

    If I could give this zero stars, I would. My husband, my son and me have all been to this clinic at…read moreleast a few times each this year. This means that we have paid hundreds to this business. They had been so friendly and professional before that I reviewed on Facebook and encouraged others to visit. Today was a terrible experience - the worst from any clinic or any customer service - period. When we walked in this afternoon, there was just one other patient in the lobby. The receptionist was nowhere to be seen. After a few minutes the receptionist who said her name was Shalene but her name tag was backwards so I couldn't see her name, walked up. She acted like I was bothering her and it escalated quickly. Her tone was unprofessional and rude. Me: "Hi." Shalene: "What do you need?" Me: "My son needs to be seen. But I have a new insurance and want to know the price first, please." *Hand her the card. Her: Your ID and insurance card??? *I hand her the insurance and search my wallet for my ID. Her: I can tell you right now it is going to be the full price because of your deductible. You are not in the system so you need to fill out everything again. Have you even is s the iPad? Me: Your tone is really rude and I am not used to that here. People are usually really nice. Are you ok??? Her: you need to leave NOW. He cannot see the doctor. *Tosses cards over the computer. (Before we walked out to find another clinic she said she knew I was going to complain but she wanted to apologize but added that she was not rude and that I was the rude one. She mentioned she is employee of the month every month.) Wow.

    We had been a few times with no issues. The front desk was great and saw an excellent provider. The…read morethird time we went we saw nurse partitioner who accidentally wrote the dosage wrong for my daughter. The pharmacist caught it and I thought no harm no foul. The 4th time we saw the same provider and she kept moving her neck roughly (she had a neck sprain) causing her to scream and almost cry all while not communicating to my daughter at all what she would do next. My daughter has the highest pain tolerance of anyone I know. I asked her to stop, she refused. She kept touching my daughter even as I began to yell at her. I seriously had to pick my 7 year old up and run from the exam room to get her to stop. The whole time she's using unprofessional language speaking in double negatives, using ain't etc.. I immediately took her to the Schertz ER and received excellent patient care without my daughter screaming in pain AT ALL even when X-rays were required. When I left the receptionist did not seem surprised I was having an issue with this particular provider. I called after the ER and asked that the clinic director contact me. Again, the receptionist did not seem surprised. I was contacted by the clinic director who told me the regional director would contact me. Regional director essentially accused me of being racist for complaining about her unprofessional speech and dismissed her speech as being a ELL (I had no idea she was an ELL as all of her pronunciation was PERFECT), also dismissed my suggestions that he should speak to her colleagues as they did not seem surprised that someone was complaining about her patient care. He said he would "look into it" but I highly doubt anything will be done. Will absolutely never visit this clinic again. Sad because it is the closest to my home and the patient wait times are so short!

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    CHRISTUS Promptu Urgent Care - Schertz
    CHRISTUS Promptu Urgent Care - Schertz
    CHRISTUS Promptu Urgent Care - Schertz

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    NextCare Urgent Care, Cibolo - Open waiting area with comfortable seating.

    NextCare Urgent Care, Cibolo

    3.4(30 reviews)
    3.5 mi

    Very in and out but very friendly. My nurse who checked me in and took blood pressure, heart rate…read moreetc was such a friendly and communicative guy! He made sure that I knew that he was taking in account everything and every concern I had responding with "Heard!" PA came in and supportively and enthusiastically shook my hand immediately. It's also positioned right next to an HEB, so I picked up my prescription within 5 minutes. I was a bit confused with the name change but I figured it out(:

    Dec 22 I had an appointment at Next care in Cibolo.  My condition was green phlegm, heavy cough…read more After a quick exam was told it just had to follow it's course gave me a script for an antibiotic. Continued to get worse and the following Tuesday I was running a temp between 100 and 104.  Made another appt on that Friday and explained symptoms were getting worse another BRIEF exam I was told take OTC. No additional script. It would work it's self out.  Sunday symptoms were not improving so I called to and the PA for meds.   I was told she would call back.  I called a second time and was told she would call but probably not till tomorrow. Never received a call At 8:30 I went to another urgent care. They did a thorough exam inc X-rays and determined I had early Pneumonia.  Obviously I won't be back.  I was charged 2 deductible's.  Wouldn't be a big deal except I had no relief from their exams.

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    NextCare Urgent Care, Cibolo - We work under the stars

    We work under the stars

    NextCare Urgent Care, Cibolo - Back Office is open and inviting.

    Back Office is open and inviting.

    NextCare Urgent Care, Cibolo

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    Quality Urgent Care- Schertz - urgent_care - Updated July 2026

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