I had the need to go to Berries 3 times this summer and found the people friendly, the service…read moreefficient and the product excellent. The 1st time was for glasses and they helped me find a pair I liked and my wife liked when I got home. The 2nd time I went because I bent the ear piece and lost the screw. They could not fix it perfectly and gave me a new pair. The 3rd time I was having a problem w/the hearing aids which I had purchased in my winter home town but which they also carried. I brought in the case and charging wire and thought I would be paying to replace them both. They quickly evaluated the situation and said I only needed a new cord. When I asked "how much?" they replied no charge as they had an extra one in stock. That's what I call customer care!

Went in today to make an appointment for a hearing test...very rude receptionist..she told me they…read moredo take patients with Medicare but not patients with Medicare and Tricare for life...This makes no sense since Medicare sends any remaining amount directly to TFL for payment and TFL pays any cost sharing that Medicare doesn't cover...She said I hung up on her earlier but I didn't ...I have a hearing issue..that is why I needed the appointment...

I would never recommend Martin's Points medicare supplement plan to anyone. I had joined their part…read moreC supplement plan. After joining, I did not have a part D prescription plan, So I found a part d plan and joined that. After getting a part D prescription plan, Martin's point dropped my part C plan. This left me without a Part C supplement plan.

Absolutely atrocious customer support. Messages to the portal are NEVER answered and calls to the…read moreoffice, even when supposedly marked "priority" or "urgent" never generate any action. My wife has been trying to renew her asthma medication for 6 MONTHS, but Optum, who they require us to deal with for our prescriptions, says Martin's point repeatedly fails to respond to calls for authorization. We have called their office more than 10 times to no avail. Sadly they apparently pay no attention to the consistently lousy reviews they get on Yelp and Google. I recommend steering well clear of them!

Can not say enough good things about this practice..Husband's PCP sent us to Berry's for a hearing…read moretest and they were rude to us...We left and went and walked into AudioNova..Explained what we needed and why..They were so concerned that they saw him the immediately..did the hearing test with concerning results...They called and got him into a specialist the next morning..called the PCP's office and had them send a referral..They worked with my husband for more than an hour and there were no charges for the service!!! My husband saw the specialist got a shot in his ear they scheduled him an MRI and sent him home with a script...If not for the knowledge and professionalism of the AudioNova staff doctor and staff this could have been a lot worse...I highly recommend AudioNova in Topsham, Maine

From the owner: AudioNova Topsham is part of a nationwide chain of convenient neighborhood hearing care centers. We…read moreare open and accepting appointments for current and new patients. We offer hearing exams, hearing loss and tinnitus consultation and the latest in hearing aid technology. Contact us today to schedule an appointment.

I really want to give them 5 stars. I like my Dr. and everyone has always been friendly…read more I have health issues and my wife isn't satisfied with my experience. Her whole immediate family are Dr's and nurses.

I have been going to MP for almost 20 years. I love the staff, they all care about you and your…read moreneeds as a patient. The one down side is calling them is a total pain! (As are most offices), they just don't have enough people to answer calls. I can't even count the amount of times where I have been on hold for over an hour. Worth the wait though!

I am an existing patient. Only needed a urine test. I called at 8 am sat and asked to be seen. They…read moresaid all slots were full. I asked for just the urine test. They said no. They asked me to go somewhere else. I asked for an appointment during the week. They said all appointments for the week are already full. Its hard to believe that this is true.

TL:DR- They take care of you as soon as they can. People need to stop having unrealistic…read moreexpectations or coming here for the wrong reasons, and then leaving bad reviews. On the Walk-In Clinic, I've been coming here for a while now, when I need to be seen for milder things but can't make it to my primary care. Depending on staffing and how busy they are, yes, you may have to wait a while. But that's how walk-in clinics work. You walk-in when you want, and they'll see you as soon as they can. On some of the negative reviews on here- If you're actively bleeding, you should be going to the ER (or maybe an urgent care). This is a walk-in clinic, you're not prioritized. This is not the place for that kind of care. If you have something viral, no they're not going to give you antibiotics, because they're for bacteria, not viruses. It won't help with what you're sick with. All they can do is give you advice on what to do, and tell you to suck it up. I came here today, and also didn't eat before I came. That's on me, and not them. It's not their job to make sure you take care of yourself before you come here. And again, you may have to wait a while. It's a roll of the dice. Just show up and hope they're not busy. No, you can't leave and hold your spot in line. That's not how it works You would be getting out of line. Did you not learn how lines work when you were little?

I was escorted to a waiting room. There was no heat and I felt miserable. They left me there for an…read morehour. I walked out. I needed help. The staff just hung around while I waited.