We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

Had a great experience with Dustin at Phillips Plumbing. I had purchased my own softener and RO…read moresystem online and was getting some crazy high 'corporate' quotes from other places. Dustin was a breath of fresh air, he was professional, fairly priced, and clearly knows his stuff. He did a custom copper bypass manifold and added a soft water bibb in the garage which is a huge plus. He even took the time to educate me on the settings and maintenance. If you're looking for a pro in Mesa who actually cares about the quality of the install, Dustin is your guy. 5 stars.

Noticed our much corroded vacuum breaker for irrigation was leaking and reached out Phillips via…read moreYelp on a Friday afternoon. In a little over an hour I had a response that provided a quote to fix the leaking part and rebuild the hose bibb that was attached (also corroded). They provided a clear description and pricing details so we could make an informed decision. Once accepting the bid, they were able to get us on the schedule for Monday, which exceeded our expectations. The plumber gave us a heads-up when on the way with an ETA, and showed up on time, within the provided time slot that we were given on Friday. Once the work was completed, they walked my husband through what was done and they even painted it to make it look cohesive and finished, which I very much appreciate it considering it's on a visible side of our home. Thanks Phillips for being prompt, communicative, and doing quality work. Will hire again for any future plumbing needs that may pop up!

I have now used Talbot on more than one occasion, and they are fantastic to work with. They take…read moregreat pride in doing their job, are professional and do a wonderful cleanup even on messy jobs. After I made my appointment, they told me when someone would be coming and even sent a picture of the plumber who was on his way so you could trust you were letting the right person in. I prefer to deal with local family-owned business where possible if they do a good job at a fair price. I would highly recommend Talbot Family Plumbing to fix any of your future plumbing needs. Once you use them you will be a repeat customer I'm pretty sure.

Getting ready to go on vacation, i noticed water on my living room Ceiling. I called Talbot…read morePlumbing, and they told me they had someone nearby and they would be to my home in 30min! The owner, Trevor Talbot arrived himself in less than 30minutes. Quickly troubleshot the issue to a leaking o'ring on my bathtub overflow. He was polit, professional and cost was super reasonable. Thank you so much for taking care of us so quickly!!

Kaylen came to our home and did a great job replacing our shower cartridge. He also carefully…read moreadjusted the plastic temperature limit stop on the shower valve so the water wouldn't get too hot and my daughter wouldn't accidentally get burned. He was very kind and took the time to clearly explain some other questions I had as well. I have been a Steadfast customer for about three years, and I have always been very satisfied with their service. I really appreciate Kaylen's professional and thoughtful service!

Called Spencer and made appointment for next day.10 minutes early, Matt arrived to do a couple of…read moreplumbing jobs for us. Serviced our instant hot water heater, replaced a leaky valve washer, and installed a new hand held shower head. Matt was a great guy, straight up, efficient and very amiable. He would be welcome here anytime! Price for work was appropriate, done quickly and clean. Could not have had better service! I highly recommend this company for your plumbing issues.

Wonderful experience with these folks.. Jessie & Wyatt installed three toilets and changed out the…read moreangle stop shut off valves for us, they did a terrific job. We knew one of the toilets was going to be challenging due to its configuration but these guys totally nailed it. Super nice and professional guys, excellent workmanship and a fair price, we'll definitely be using Second Opinion Plumbing for our future needs. Big thank you to Jessie & Wyatt.

Excellent customer service. Kyle came out to replace our water hammer, and I was so pleased with…read morehis work. He is knowledgeable and honest. The ladies in the office are very helpful and responsive. This is a family-owned, local company. I will use them Macon for any future plumbing needs. I highly recommend them!!!

If you're looking for a plumbing service, stop right here! This company is truly amazing…read more My water heater started leaking, and I didn't realize it until my fiancée noticed. By that point, we had no hot water. As a new homeowner who recently moved to Arizona, I immediately started worrying about the cost of repairs. After reading online reviews, I decided to give this company a call, and I'm so glad I did. They provided a free consultation, and Kaylan, the technician, was thorough and professional. He carefully assessed the significant water damage, explained everything clearly, and provided a fair and reasonable quote. He also recommended a restoration company because of the extent of the damage--and they deserve a five-star review as well! Francisco who did the installation was amazing as well. I chose to move forward with the repair that same day, and the entire process was seamless. They handled everything, including contacting the manufacturer regarding my water heater warranty and coordinating with the restoration company. Both services were completed promptly and professionally. I highly recommend this company. Their customer service was impeccable, and they made a stressful situation much easier to manage. Look no further--you won't be disappointed!

Was not getting any hot water in home for a couple days and after a few really cold showers,…read moredecided to let the pros come help me out. Knockout was VERY RESPONSIVE and had a tech out early the next day. Very professional, quickly diagnosed leaking heat exchangers from the cheap builder installed tankless hot water heater. Of course out of warranty, so we discussed the most cost effective and quality options and I decided to have the unit replaced with a more efficient, modern unit with a full 15-year warranty. My tech went to their warehouse and picked up the unit, and within an hour was back and at work pulling down the old unit and installing the new one, complete with all new copper piping. All done after a couple hours and I was so impressed, had him service my under counter water filtration system in kitchen. He cleaned everything up and we walked the home together making sure everything was working. YES!!!! HOT WATER EVERYWHERE!!! And while I don't like having to spend $$$$$ on home repairs, I feel like I got gold treatment in terms of quality, responsiveness and warranty. Super satisfied. You owe yourself to check out Knockout Plumbing for any of your plumbing needs. They've got a spot in my phone book now!!!

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

We've used Lawson Family Plumbing twice in the last month and I love these guys…read more First, Michael Kempton did a great job diagnosing the source of leaks in our upstairs bathroom, which he fixed efficiently and professionally upon his return. Repairs included pulling and installing a new toilet, replacing a shower drain gasket, and replacing a shower faucet stem. The repairs were completed at a fair price and no issues since. Then today, 8/29, I had to call to get someone out to diagnose a different leak that seemed to be from the irrigation system. Jackie was awesome on the phone in getting someone scheduled to come out in a window that started within an hour of the call. Then Justin Kinsey took it to a whole other level. He arrived about an hour later. Diagnosed the issue and got our interior water turned back on, which we had overcautiously turned off to get the leak to stop. He explained the issue and location, then provided a fair quote for future repairs. And didn't even charge us for the call, diagnosis, or getting the interior water back on. So far just great experiences with them and quickly turning into our go-to plumbers. Thank you for your great service, Lawson team!

I want to give a huge shoutout to Benjamin! We had a leak that had been evaluated by three other…read morecompanies, and none of them were able to properly identify the source. Benjamin went above and beyond to track it down and solve the problem. Throughout the process, he communicated with us exceptionally well, which made a very stressful situation much easier to navigate. On top of finding the leak, he also noticed an issue with our AC in the attic and helped us identify the source of that problem as well. I can't say enough about Benjamin's professionalism, attention to detail, and genuine dedication to helping us. He truly went above and beyond in every way, and we're incredibly grateful for his hard work and expertise. I would highly recommend him to anyone who needs an honest, knowledgeable, and thorough technician.

Sees the problem, troubleshoots it, then fixes it RIGHT the first time…read more We love it. BEST plumber yet; professional, knowledge reflects his work.. Very nice individual. John & Trish

Got the job done quickly and efficiently. Personable and professional. Upfront price and stuck to…read moreit. Well Done

I'm absolutely thrilled that I chose this company for our plumbing issues - they've truly been…read morephenomenal! I'm deeply grateful and can't thank them enough. These exceptional professionals shine with their prompt communication, surpassing any other company l've dealt with. Their prices are wonderfully reasonable, reflecting their family-oriented approach. Professional, courteous, and consistently exceeding my expectations in every way.

We had an excellent experience with American Plumbing & Rooter, and we couldn't be more satisfied…read morewith their service! Recently, one of the pipes connected to our water softener in the garage suddenly burst late at night, around 11:00 PM. A large amount of water sprayed everywhere and flooded the garage floor. We contacted two other plumbing companies we found online, but unfortunately, neither of them responded. Thankfully, we found American Plumbing & Rooter. When we called, Rich answered the phone right away and was incredibly helpful. He quickly scheduled an appointment for us, and a plumber arrived at 8:30 the next morning to replace the damaged water softener. We were very impressed with how efficient, friendly, and professional they were. The plumber was patient and took the time to explain why the pipe had burst and gave us very helpful recommendations to prevent similar problems in the future. Their follow-up service was also outstanding. A few days later, Sunday night, we were surprised to discover that we had no hot water. We texted Rich to ask what might have happened, and he responded very quickly. He explained that when the water softener pipe burst, the large amount of water spraying out may have extinguished the pilot light on the nearby water heater. He then patiently walked us through the steps to check it. Sure enough, the pilot light was out, exactly as he had explained. He also guided us step by step on how to relight it, and we were able to get our hot water back. We are extremely happy with the service we received from American Plumbing & Rooter. Their prompt response, professionalism, knowledge, and excellent follow-up service gave us great peace of mind. We highly recommend American Plumbing & Rooter. They are a reliable, trustworthy company that truly cares about their customers!