They know what they are doing here!…read more B&B Autohaus resolved a drivetrain malfunction error that another BMW shop could not resolve. Super happy with their service.

Stellar experiences with the shop have continued. Adam and Daniel both are absolutely wonderful…read more They're easy to work with, efficient, very warm and friendly, and they get worked done in a reasonable amount of time which is always appreciated. I have had oil changes done here, brakes, water pump, various issues, related to coolant, radiator, hoses, etc. they produce quality work at a fraction of the cost of most dealerships. Most occasions when I drop off my car, I just stay and work in the lobby until it's ready for pick up. It's unfortunate that my car has needed so much work, but I have enjoyed working with their team and I trust their expertise and the quality of business that they do. Will continue to sing their praises.

We (wife and I) refer to Pacific Auto Service as "our mechanic", as they have provided excellent…read moreservice for almost a decade for us; and I highly recommend them. A special shoutout for consistent excellent customer service from Olivier and Fernando. I first visited Pacific in 2016 when my car broke down near Miramar on my way home. I had the car towed to them after looking them up and seeing a good rating, and haven't been disappointed since. From Santee, we've been having our vehicles regularly serviced there since then. Consistent staff/management, reliable and trustworthy service, and fair pricing has kept us coming back. We recently purchased two used vehicles from CarMax El Cajon (also recommended), and had Pacific Auto Service do thorough checks on them, and CarMax addressed the few things which were reported. We'll be having those vehicles serviced by Pacific Auto Service. Give them a try.

I had a check engine light that went on, I took my car here for service in the morning (8am) , they…read morequote me $190 for diagnostic, which is okay, I left the car and I was told that they'll call me once they find out what is wrong and quote me for the price for what's needed to be done. A little over Past 3pm, I still haven't got any call, until I am the one that call them to follow up, then they told me that they still can't figure what's really wrong and to continue diagnosing I have to pay $475. I was fuming, not only that they didn't give me a courtesy call about this, and I am the one that call to follow up, now they want to charge me more in order to continue the diagnose. As far as I'm concern, that's one way to rip off a customer. NOT RECOMMENDING THIS BUSINESS AT ALL.

The shop is across from the "Pyramid" and close to Dixieland Lumber. Service was great. I was tired…read moreof dealerships and my wife's mechanic so found this one near us. I explained my needs being a Lyft driver and the amount of driving I do. They did exactly what I needed. The car is new- bought in March, and had close to 10k miles. Got oil/filter, tire rotation and windshield washer fluid. All for a great price. Took only a couple hours. Since I lived close by I got a ride home and returned later. I will be coming back for my next service. My car is a 2026 Honda CR-V

I was referred here by a coworker that has used this shop as a dealer alternative for his Infinity…read moreG35. My vehicle is a Subaru Forester and initially I had taken it to Subaru of El Cajon. The issue I was having was a check engine light with an evap code. The dealership could not pinpoint the leak? and recommended lowering the gas tank to further diagnose the problem. So I came here with this intention, though realizing that I would get charged another diagnostic fee. They started on it the morning after I dropped it off and within a couple hours they called and told me it was the vent valve. I was surprised since this was actually the easiest part to change, and the dealer was wrong or lying to me. I'll be going back hard and heavy to the dealership getting my money back, believe me.. But of course I was happy with this since the total job cost was several hundred less than expected! My car actually gets better gas mileage from this repair! Now I really did find an honest, reasonable shop for my Subaru and Toyotas. Another thing that was exceptional here was the follow up text from the owner, who seems to be there every day to interact and provide great customer service. He shows genuine concern for your satisfaction, which, I believe is unheard of in this day and age. He even sent me another message just a few days ago to ask how my vehicle has been running! An excellent business that I can't recommend more.

I can't say enough good things about Euro Auto Spot & Vinh. I've brought my M2 in a few times for…read moresome serious work - coil-over install, new turbo install, motor mounts, but also routine oil changes and alignments. Every time they've had great prices, have been incredibly communicative, fast, and most importantly have done the job right. I've taken my car to some different shops around San Diego before Euro Auto, and can say with confidence that I will never be going anywhere else. Euro Auto actually caught an error made by another shop, showed me what it was, and fixed it on the spot. I know that my car is in great hands with them! Vinh is the absolute best - incredible customer service, super fast to respond, always keeps you in the know. I tell all my friends to come to euro auto, do yourself & your car a favor and come here too!

Euro Auto Spot saved my day! I was quoted over $6,000 by another shop, Vin got it done for $1300. I…read morefelt very comfortable and confident in their ability to find and repair my car at a reasonable cost. My exhaust manifold needed to be replaced as well as the manifold gasket. My car went from sounding like a crackle lawnmower, to a clean sounding mini. Job well done! I will be bringing my car back for all future repairs! Thanks to Vin and anyone else who helped get me back on the road!

Efficient and friendly shop. Diagnosed and repaired our XJ8 quickly. Thank you so much for the…read morerepairs

Coventry Cars of San Diego are the best!…read more My 2015 XKR-S had a flakey infotainment screen that finally failed. Carlsbad Jaguar had spent hours trying to diagnose the problem but could not come up with anything definitive. To make matters worse there are no new touch screens available on the planet. The best I could do after a ton of looking was to find a used unit from a 2010 XK that had a compatible part number. However, numerous sources said it wouldn't be possible to use this used part due to software incompatibilities. Well, Trace and the crew at Coventry Cars were able to do it. A lot of software reconfiguration and touch screen calibration was necessary but they got it done; and for a very reasonable price. Seriously, I do not think anyone in California could had accomplished this small miracle let alone be willing to try. This guys deserve 15 out of 10 stars!

Really great experience at Pure Autosport. I came in for a battery replacement for my wife's Audi…read moreQ7, and before they even started the work, they suggested I check the warranty on the old battery. That turned out to be a great call, because after the replacement I was able to get reimbursed by AAA for the previous battery under warranty. They were also very clear about the cost, the timing, and the whole process from the start, which made everything easy. The waiting room was comfortable and had Wi-Fi, so it was actually a pleasant place to wait. You don't always get that combination of honesty, helpfulness, and good customer service at auto shops, so this place really stood out. Definitely recommend.

3 Stars - Solid Audi Knowledge, Constructive Feedback on Service & Quality Control…read more I want to be clear upfront: this review is not written out of hate. I've been going to Pure Motorsports for over 6 years, mainly for Audi work, and I'm sharing this as honest, constructive feedback based on long-term experience, hopefully as an eye-opener before things decline further or more customers walk away. Pure is knowledgeable with Audis, and in my experience they are generally better than the dealership. That's true for most competent independent shops, and Pure deserves credit for their technical understanding of the platform. They are, however, priced at a premium, only slightly less than dealer pricing. When you're paying that much, expectations around communication, quality control, and overall customer experience naturally increase. Where Pure struggles most is communication and customer service consistency. Sometimes updates are provided, sometimes they aren't. There have been multiple occasions where I only found out my car was ready for pickup and later realized I wish they had mentioned another issue while it was already there so it could have been addressed at the same time. Proactive communication matters when customers are spending this level of money. Reaching them by phone can also be difficult. Most of the time you'll need to leave a voicemail or send an email, and responses are about a 50/50 chance. I suspect this is largely due to being understaffed or stretched thin, which I understand as a business owner, but it still impacts the customer experience. At this point, a dedicated customer service or service advisor role would likely make a noticeable improvement. There have also been a few isolated quality-control issues over the years. After a PCV service, I later noticed that one of my headlight mounting brackets was cracked/broken. The headlight itself was still reasonably secure, so I chose to forgive it and continue doing business with them. Another incident was more serious. After picking up the car, the splash shield was not properly secured and came loose while driving home, forcing me to pull over on the freeway. This was obviously dangerous, but necessary to prevent the splash shield from being completely destroyed, especially since they are very expensive to replace. I temporarily secured it with zip ties and duct tape just enough to keep it in place, then slowly drove to the nearest exit to reach a much safer location. Once there, I jacked up the vehicle and properly reattached and tightened the splash shield myself. Situations like this point to a lack of final checks, likely due to understaffing or insufficient quality control. One recent policy change also stood out. Pure no longer installs customer-supplied parts. I understand the liability and business reasoning behind this, and they absolutely have the right to change policies. That said, it feels like an odd shift for a shop that presents itself as enthusiast- or performance-oriented. For example, I recently tried to have billet cooling system components installed to replace known weak OEM plastic parts that commonly fail around every 50k miles. These are well-known, reputable aftermarket parts designed to improve long-term reliability. Despite this, they refused and would only install OEM plastic components. I understand drawing the line for emissions- or turbo-related work, but declining high-quality billet replacements for known OEM failure points feels unnecessarily restrictive, especially when many enthusiasts are willing to pay a premium for efficiency and better parts. To give credit where it's due, Pure generally completes work competently and clearly understands Audis, which is why this isn't a low-star review. However, compared to years past, communication, quality control, flexibility, and overall value have declined, while pricing has increased. I used to drive a long distance to come here. At this point, I personally need a shop that offers strong communication and the ability to handle more than basic maintenance or fluid services, and for that reason I won't be returning. Again, this is not hate, just honest feedback from a long-term customer. I hope Pure takes this as constructive criticism, because with better communication, staffing, and quality control, they could easily be a stronger shop. 3 out of 5 stars, capable, but with clear areas that need attention.

If you want a honest, caring team that knows what they are doing and charge a fair price,…read morePerformance Automotive on Carroll Rd is the place. I needed the fuel pump assembly replaced. Tiffany (owner) scheduled me quickly, made it happen and got me back on the road in just a few hours. I'm so happy I took my car there. Thank you Tiffany!

My experience here has been excellent. I've now visited twice. The first time I did a Google…read moresearch for what was going on with my car and when I called Tiffany answered and she was very well well-versed with the potential issues. She didn't jump to conclusions on the cost and advised me the benefits of getting a brand name, part versus generic. It was easy to drop my car off, and they kept it over the weekend. It was fixed by Monday morning the customer service, the communication, and what they were able to do to repair. My car was excellent. It was just a clamp that was loose. It didn't require extensive service and I was charged a reasonable price. I would recommend this place over and over again, especially if you have a VW or a German car.

They definitely know there way around Japanese vehicles. They diagnosed the issue quickly & made…read morehonest suggestions on the best way to proceed. Truly appreciate their honesty. Great place to service your Japanese cars!

I've been seeing Jerry at Greenlight for several years now and have always had a great experience…read more I have a 2006 Honda CRV and over the years a number of work has needed to be done. I was off-roading in the desert and went over a rock that damaged my gas canister under the car. He was able to source a cheaper one and replace it for me. He's done my brake pads and rotors as well as control arms. He's also just done oil changes for me. The times that I've needed something done, he breaks down the quote, explains what needs to be done versus what can be put off for a few months, and answers my questions. He is honest, clear, and fair and really knows his Hondas! Also, Christine at the desk is kind and easy to talk to, scheduling is very easy. Highly recommend Jerry and Greenlight.