Even though my son didn't complete the program as planned due to his own actions. I have to add…read morethat the discharge process as been amazing with Sean Plummer calling every week to check on us. He has the most amazing personality and the conversation is never boring. It feels like I'm literally talking to a close friend and I'm in a safe place. This has been by far my favorite aftercare process with any residential treatments. Sean is always making sure the family is doing well and if resources are needed, he gladly helps in anyway he can. Because of him. I'm giving Newport 5 stars. We need more Sean Plummer's in this world. Thank you.

Think twice before allowing these folks to care for and treat your child!…read more When we dropped our daughter off, we expected therapy based on compassion, structure, and organization. What we got was anything but. The issues started within hours of dropping her off. She was not happy (of course) and they allowed her to call mom repeatedly, which made the day 1 process 100 times harder than it already was. It seemed that she was allowed to call home (or whoever because she called lots of people) as often as she wanted. As the first week progressed, our daughter had a panic attack and they took her to the hospital instead of simply using their therapeutic tools to calm her down. We got a call saying she was being taken to the hospital with no other communication. Our calls to the facility went unanswered as did our emails to the therapist and or staff members. A week or so later, our daughter got into an altercation with another patient. The call to us was that our daughter was punched by this other person because she was in this person's face yelling. When we asked what was going to happen to this person, we were told.. "Nothing... what do you expect someone to do when they've asked your daughter to get out of her face and she wouldn't." What?? Truth was this person not only punched our daughter, but jumped on her and started choking her as well as punching her chest and neck area. They also failed to mention that when the other residents were leaving the home, this attacker attempted to jump through an outside window and back into my daughters room to continue the attack. As a result of this attack, my daughter had another panic/anxiety attack and was once again taken to the local hospital. The conversations between the facility and us were beyond ridiculous and uncaring. They were blaming my daughter and did not act as if they were in the mental health field. Again, emails to the therapist in charge of the facility were never returned. When we got her from a hospital, we saw the scratches and bruises. She has since been enrolled into a different facility and in the short time there, has made remarkable progress, so again, please do your research before sending your child to residential treatment. I can't speak for all locations, but the Camarillo location is a definite NO for many reasons.

Shoutout to this staff for their incredible support and coordination. Every time we get a resident…read morefrom this facility, it's clear they've received thoughtful, structured care. Great partner in the recovery community.

After doing extension research, I sent my out-of-state daughter here for inpatient 30 days…read more Ultra caring staff and I mean ultra. She and I cannot express enough accolades towards the staff. Would I recommend her going back someday or to another friend... definitely not. The medical detox (and there after) protocol is their standard protocol that I was not familiar with, at the time. My daughter experienced a horrific nightmare that set us at UCLA for days. This was the most horrific experience of my life. UCLA doctors urged us not to go to back ORO.. however, she was already emotionally acclimated so I did send her back after our hospital bonanza. I would urge anyone admitting themselves/loved ones to do extensive research on what the "medical cocktail" is that is pressured upon the patients. I'd also choose another place that mandates participation/attendance. Otherwise, what is the point. A paid for insurance AirBNB? I was so excited for her to even go, that I missed a lot of critical details. This isn't vacation. Any rehab is what you put into it. But paramount, don't overmedicate and research what exactly is being prescribed. The max hours of 1-1 therapy is what I'd look for (Passages).

OakView skilled nursing facility is a top-notch location for acute rehab. From the moment you drive…read moreup to the facility, walk into the building and go to your assigned room, you can see the building is very well taken care of and nicely decorated. This is important as it shows their attention to detail. In the room, there is a lovely armoire for every patient to use for their belongings along with a nightstand, hospital bed and tray. The armoire is much nicer and larger than the usual small closet you find in most facilities. The true star of the facility are the employees. The CNA's are always quick to respond and provide you with the service you need. The LVN's who dispense the medication are equally quick to help and all of them have kind words along with words of encouragement for each patient. Unfortunately, I have been in numerous facilities and non of them compare. OakView is fine tuned and runs very smoothly. Administrative staff checks on the patients frequently to make sure all needs are met. Treatment plans are prepared by medical staff. And the social worker is very kind and extremely helpful in taking care of the patient while on the premises but also after they leave OakView. She even called me two days after my release from OakView to check on me and to see if there was any additional needs I had. I was extremely impressed by this as I had never had this happen before. Never was there a social worker that did a third of the work this woman did let alone follow through and show she cared every step of the way. OakView feels like a resort with medical assistance, not a skilled nursing facility. The food is excellent and if it's not to your liking, the chef is willing to prepare something that meets your desires. No other facility I know of does that. If and when I need to be in a skilled nursing facility again, I hope I am blessed to be able to find a room at OakView. I highly recommend it. P.S. They also have an assisted living facility.

As a PT myself I was very impressed with the responsive and caring nursing team. The staff…read moreanswered all my questions with great concern. The facility is well maintained and the rehab team is top notch.

Very bad experience here. Went there from many hours away. Gave a $5,000.00 deposit. Did not…read morewind up staying as they chose not to admit me after taking the money.. Was taken off my debit card and posted immediately. Did not stay and was told I would get it right back, the n t day. Had to make my way home with no car from Ventura, Ca to Los Angeles... in the middle of the night, approx 3 hours from home.. Very bad situation. I call every few months and still haven't gotten my money back, it has been 7 months. I am a very physically disabled person currently approaching major back surgery, and really need this money back. Pax seemed nice, and I gave him the money, but as soon as he went home I was left to deal with staff members who were not less than savage, as they kept my money. I have called 12 times, have logged all of the calls, never a call back. They don't seem like compassionate people to be in the business of helping others. Atleast this was my experience

Been here for 22 days. Best decision I've made in my life. The staff that monitor us clients to the…read morehouse keepers. Hands down the best communication & respect I've received to help me on my journey. I leave next Friday which in turn will be 30 days reset for me. This is my first experience ever in any rehabilitation center. I am glad I can in when I did. I've met some great people here along my journey to support my decision to enroll here. If you're thinking about coming here and can. Do it. You won't retreat it. Top notch care & the food is above average & always fresh. Thank you Logan & staff for being a part of my journey. All the therapist are top line. Jake the gym trainer, the best. Super sweet gentleman. From the services they offer to the nurses. Top line. Not to mention for being form East LA native Mexican-America Chicano, I was treated with Class & respect. All walks of life come here that I lived with for 30 days. Thank you Passages. shout out to John in the RS department.

This facility actually cares about their clients!…read more I'm filled with gratitude to this facility. I was in true despair and was ready to throw it all away, everything I had worked so hard for, all of it, it was horrible. By chance we found this facility and it was exactly what I needed. I was ready and willing to do whatever it took to get myself back in order and La Ventana gave me the tools that are necessary to make that happen. The staff treated me like family and everyone on board is passionate about what they do. I was given the structure and encouragement I needed, they were patient with me and let me be myself. They absolutely went above and beyond for me and my family and I will be forever grateful to them. I'm so glad we found this facility and my new extended family. Thank you EVERYONE at La Ventana, we got this!!!

Awful. Mean girls. Feeling unsafe there. Worse than a psych ward. Restriction after restriction…read more Young inexperienced staff. Awful food. Shared rooms. Awful psychiatric med management. Staff creates a mockery out of you. I could go on and on. Most traumatic experience ever

Mimi is the best, and the girls who work there they are amazing to. You feel there like you are at…read moreyour mom's house. A lot of care and love and laugh is there. Great place. Thank you for your care and devotion Nina

I go here for tendinitis in my left elbow. It came recommended and I am glad I took the advice. It…read moreis a small place, but mighty. Like Shakespeare or Sea Biscuit, lol. It is on the ground floor. There is a front desk and tables on either side. One sits on the outside and it takes about an hour. Exercises, electric stimulation, massage, ultrasound, stretching, and wax. Mimi runs the show and has multiple assistants. Sara, Trina, Lesley, Brooke, Maria, Tiffany, Erika, ...and Filma who schedules all the appointments with a lot of grace and answers the phone. All are kind and very knowledgeable. I believe they have another office in Oxnard, but I have only been to this one. I think it is a helpful place and worth giving a try.

This review is for Bobbi, the woman who answered the phone when I called Pure recovery. I was…read moretrying to find a place for my brother. I've had a lot of bumps in the roads and doors in my face in the past. She immediately was helpful, friendly and kind in a way that I haven't experienced in a long time. You know when you just really need a break? You just need somebody to help you with something because if somebody doesn't help you, you don't know if you're capable of doing it? Well that's how it was and she gave me that break. She was able to help fix my brother up with the right program for him. I can't thank her enough. The people at pure recovery need to know how valuable of a human being they have! She does good for other people because she knows what it's like to be like us. Thank you Bobbi! You are an angel on Earth!

I love the people at Pure and the care is amazing. Right on the ocean! The brain work that is done…read morereally helped me and they actually care. Everyone is filled with positivity and they helped me change my life.

I had an amazing experience at The Villa and can't recommend this treatment center enough. From the…read moremoment I (nervously) walked in, I could tell that the staff genuinely cared about what I was going thru and wanted me to get well. They made me instantly feel welcomed and comfortable, and throughout my stay I grew even more appreciative for the compassion and skill level of the staff. Their approach is very holistic and expands far beyond just the 12 steps. We learned meditation, breathing exercises, yoga, acupuncture, among many other things. The therapists are the best I've ever spoken with. I had 2 assigned to me including a trauma therapist who helped me work through issues I had never really spoken about with anyone before, helping connect my childhood trauma with my substance abuse issues, and giving me the tools to deal with it. The house is very spacious and comfortable with a giant pool and hot tub, and we had time to relax and match movies and hang out. I laughed a lot with the other clients and had more fun than I ever would have imagined in rehab and made new friends that I've continued to stay friends with after leaving. Beyond just getting clean, the Villa gave me the breakthroughs and tools I needed to stay sober and taught me how to enjoy life, laugh, and have fun without needing alcohol and for that I'm forever grateful. I checked out of the Villa a completely different person, ready to take on the world. Don't think twice about going here if you're in need of help!

This place changed my life !!! I went to the Villa Detox center and their sober living back in…read more2022. I went into the program broken and lost. I had completely lost the will to live. Looking back, I'm so incredibly grateful I decided to stick with The Villa. Georgia is amazing. She has always been so understanding and welcoming, I can't thank her enough. The Villa has the best staff, facilitators and even alumnis that I still keep in touch with today. They are now part of my family and I feel so lucky ! I will be forever grateful for them. Today I have six months sober and I can honestly say I have a totally different perspective on life than I had going in. This program has given me hope and helped me find a purpose in life. I could never forget this experience. Thank you for being a part of my journey.

My father's getting really good care at the Coastal View. He loves the girls that work there. They…read moreare like a small community. The residents are friendly and the overall atmosphere is very loving. V. G.

Pictures on the website are outdated. The facility is showing its age even though there have been…read moresome attempts to update by painting the common areas. There was a pile of doggy doo ignored for 2-weeks located on the pavers to the right side of the entrance. A lot of Ventura College students help a few days per week, which is a good thing for some, but not all. Visitor parking is always full. It was necessary to escalate to our insurance that no Physical Therapy was happening, despite our being sent there for this reason. The food was decent and there are caring employees who work hard, but as another reviewer said, it's the CNAs who do most of the work. It's a busy environment with many difficult to manage patients, it's not peaceful, so if someone is needing quiet, look elsewhere. On the plus-side the 1960s design (and original sliding doors) provides fresh air into all the rooms.