Came here to try my skates. Pretty small shop but there's a lot of stuff! Carter was so nice and…read morehelpful explaining the difference between the shoes, it made my experience really enjoyable. Thank you!!

My daughter is a competitive figure skater and we drive up from San Diego to have Frank help with…read moreher skates. There are definitely younger people working in the shop, but Frank is TOPS! Multiple coaches recommended him and we haven't had any issues since. My only wish is we could book appointments. He is the go to for all the advanced skaters and often we wait for him. I highly recommend!

JAKE IS THE GOAT! Jake in the skate sharpening area was awesome. I brought my skates in for a…read morechassis swap at 6pm with a game at 6:50pm. He said they would be ready in a couple of days when he realized he had a little bit of free time and offered to speed-run them to get done within about 25 minutes. He was helpful, kind and awesome at his job. The guys at Monkey Sports are always great but this customer service was above and beyond. Scored 5 goals and looked fresh in my new skates about an hour after bringing them to him, A+ worker and A+ man! Thanks, Jake!

What a terrible experience. I recently did a learn to play hockey session and ended up joining a…read morerookie league. It's my first time playing hockey.... Im a complete beginner. I bought skates on sideline but didn't know anything about sizing for hockey skates and the results were predictably terrible. Everyone in the locker room really wanted to help me and recommend I go to a shop in Anaheim or to hockey monkey in Irvine. The guys vouching for hockey monkey won me over with their stories of how good the staff was. I did not have a good experience, will not go back, and do not recommend. As stated... total beginner. I informed the sales rep, Alex, about my price range and that I'm just getting started and he grabbed some skates. I settled on a a pair and he informed me of the baking process. He baked my skates, laced them up for me, told me he would be right back and that I needed to remain seated for them to cool. Then - unbeknownst to me - he clocked out and went home. I waited there with my family ( we were hard to miss) until a manager came and told me the store was closed. I felt like a complete idiot. I hadn't even paid for the skates yet. I didn't know the process. The manager told me they still needed to be sharpened. They were nice enough to do that after close and the guy doing the sharpening was cool. But I was still really disappointed and felt stupid. Everyone in the hockey community has been cool up until this point. Very discouraging. Here is the kicker. I was just sitting there. Prime customer for gear. You could have sold me waxed laces, orthotics, pads, helmet, Anything! Im super new to the sport and definitely could have used the help. Easy sales. I will be going to the other store the guys recommended in Anaheim and probably play it again or online. Why would I ever go back to MonkeySports?!?

Amazing service, Eric is the f***kin GOAT! Ask for Eric if…read moreyou want amazing help and knowledge, this guy knows his roller & ice skates. Highly recommend coming here over other local shops.

Just want to make it plain and simple. Last person to help us, today, since we weren't helped until…read morewe asked, was sitting and talking with the customers even after baking the skates. We sat patiently and noticed it was getting closer to closing. Then we asked if we were told they would still be able to bake my son's skates and sharpen them. One of the employees hid them and we stayed over half and hour after closing thinking it was baking. Most the staff this day was great, but the blonde kid seemed like he didn't want to do anything but talk. Disappointed. We spend lots of money here.

This was a 45 minute drive for me but it was so worth it! I was looking to buy ice skates and my…read moreusual store in Burbank stopped selling due to Tariffs. I was hesitant to drive all the way to Santa Clarita in this hot weather but after reading the reviews and doing some research, I figured it was worth the drive and I was not disappointed. The salesman who helped me was extremely knowledgeable and kind and answered all my questions. Plenty of parking in the lot, prices and reasonable and amazing customer service! If you need any supplies for ice hockey or ice skating, look no further. I would highly recommend this store!

This was a recommendation from a fellow hockey family as a place close by to find gear. When we got…read morethere we were actually surprised by the selection they had in stock. They also have a really cool selection of sports cards and memorabilia. However more than anything they were extremely friendly and helpful. They even put the cage on his helmet that we purchased from another store as a courtesy. The shop also gave us a cheaper price than other places. We would definitely recommend this shop and we will be back in the future.

After I posted my review, Bruce called me the very next day. He explained that the day we visited…read morehis store, he was dealing with a difficult situation at the business after unexpectedly losing an employee, which contributed to how things were handled. More importantly, he sincerely apologized for our experience and invited us back so he could make things right. Bruce offered to take back my daughter's skates and replace them with a different pair to ensure she was completely comfortable and happy. I realize that because my daughter had already skated in them, he would likely take a financial loss since they could no longer be sold as new. As a business owner myself, I understand the impact of that and appreciated his willingness to stand behind his customer service. At this point, it has been about two weeks, and my daughter has adjusted to the skates and is no longer complaining about discomfort. Because of that, I decided to keep the skates rather than exchange them. While our initial experience was frustrating, I believe it's important to recognize when a business owner takes responsibility and genuinely tries to make things right. Bruce showed that he cares about his customers and his reputation by offering a solution, even if it meant taking a loss. For that reason, I am updating my review to 5 stars and appreciate his efforts to ensure customer satisfaction and earn our future business.

Went here instead of Pure Hockey, hoping for a better sharpening. Left my skates for a days because…read morethey were busy, NBD. When I picked them up, I noticed a few blemishes, but they were just soooo busy I felt like they just wanted me to pay and get out. Skated on them today. Absolute garbage. Never again. If want a good sharpening, go to the shop at great park. Their service is also trash, but at least their results are good.

Just visited this place for the first time today cause my ex-hockey players boyfriend wanted to…read morecheck them out. I don't know much about hockey but they were really nice in there! It's rare nowadays that an associate will actually approach you and ask how they can help, so I appreciate the guy who did that today! Thanks guys!

Heads up this place does NOT have FIELD HOCKEY supplies despite what Google and AI say. They are…read moregreat for all other hockey.

Amazing place and owner is knowledgeable great talks and friendly they have both new and used stuff…read moreand great prices

Large selection staff was very friendly and attentive, pretty much anything you would need for…read morealmost any sport. Shop is cluttered but organized, prices were reasonable.

I went to the store to buy a new bat for my son. they had a great selection of all sporting goods…read more staff was attentive and helpful. the owner came over and spend almost an hour talking with me and my son about baseball in general and bat specifically. He took my son in the parking lot and watched him swing and helped us make an educated decision. great overall experience. will definitely be back. highly recommended

I've found some great baseball gear here! The staff is also very knowledgeable about the gear.read more

Such a great experience at Sports Basement Fountain Valley. What really sets this location apart is…read morethe staff. Rich in Rentals was wonderful, approachable, sharp, patient, and genuinely interested in helping me get the right gear. He answered all my questions thoughtfully and made the rental process feel effortless. Ike was a wealth of backpacking knowledge but completely easygoing and never pushy, the kind of person you could happily pick the brain of all day. Niko was upbeat, friendly, and impressively efficient with my purchases, while Annabelle kept everything running smoothly with warmth and ease. It's rare to find a store where the entire team leaves such a positive impression. I came in for gear and left knowing I'd found my new go-to for camping, backpacking, sports, and outdoor adventures. Definitely coming back!

What's not to love about this Sports Basement? It's right off the freeway, there's literally always…read moresaying, "Welcome in!" And usually to me and my puppy every time we come to the store, AND the parking lot is huge! Never have an issue. I appreciate how large this space is and everything is neatly organized and you know where to find all the items for various activities, sports and weather! Tons of brands and selections. I especially appreciate the sports basementeees discounts especially on yoga clothes or other athleisure wear. I also really like that if for some reason something isn't working out with the item I purchase, I know I can bring it back in (within reason and appropriate timeframe!). The value of items here are top notch and I'm always happy to support this retailer. So glad to have one in Orange County! Definitely a great place to look for high quality, durable and affordable clothing and accessories - perfect for any adventure!